Applied Systems Reviews | Glassdoor

Applied Systems Reviews

Updated October 11, 2018
317 reviews

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3.9
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Applied Systems CEO Reid French
Reid French
208 Ratings

317 Employee Reviews

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Pros
  • "Work life balance is maintained through being able to work from home when I’m not traveling" (in 23 reviews)

  • "It is a great job with great people" (in 24 reviews)

Cons
  • "Upper Management threatened me in my final annual review in another department with the following: "XXX and I have been friends for over 20 years" (in 18 reviews)

  • "Support is treated like an entry level job but seems to be the only area with an actual structured new hire program" (in 10 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Opportunities at Applied Systems/IVANS Insurance Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Implementation Ivans Insurance Solutions in Hilliard, OH
    Current Employee - Director of Implementation Ivans Insurance Solutions in Hilliard, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Applied Systems full-time (More than 10 years)

    Pros

    Applied is a very successful company that believes in reinvesting in the company and the insurance industry as it relates to products, technology, and staffing. The efforts put forth by team Applied has made it an industry leader in agency and carrier solutioning.

    Cons

    Increased focus and plan on internal costs.

    Advice to Management

    Keep doing what you are doing. You have a strong vision and it is obvious that your passion and commitment are focused on the very best you can offer the insurance industry.


  2. "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in University Park, IL
    Current Employee - Anonymous Employee in University Park, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Applied Systems full-time (More than 8 years)

    Pros

    - growing company
    - care's about their customers and employees
    - great benefits

    Cons

    - no slide's at work!

    Advice to Management

    keep it up!

  3. Helpful (1)

    "Needs new Directors/Managers that actually know how to Manage or Direct"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in University Park, IL
    Former Employee - Anonymous Employee in University Park, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Applied Systems full-time (More than 10 years)

    Pros

    Lower level, Support and non-management second floor employees care about evolving the products and customer service.

    Cons

    Lack of communication throughout entire company, poor management (Director) skills, failure to include employees with all the details or meetings pertinent to job.

    Advice to Management

    Keep both eyes open for new vindictive managers/directors. Very shocking that it was accepted that fellow employees working externally was outside painting during a meeting, or baby sitting with young children "while working". Seems like a waste of company funds.


  4. "flexibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Applied Systems full-time

    Pros

    Mgmt. will work with you to work hours that will suit you best

    Cons

    depending on the task, it can be moonotonous


  5. Helpful (3)

    "Great place to grow your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Applied Systems full-time (More than 10 years)

    Pros

    The management team at Applied cares deeply about its employees. It is a truly focused, rewarding work environment where employees feel like they are cared about by the team around them. It's also a great place to grow your career - if you are willing to put in the work, and are achievement focused, you will be recognized for your contributions to the Mission of our company.

    Cons

    Compensation continues to be a challenge. The longer you work here, the harder it seems to be to earn market competitive wages, but that's probably true in most places.

    Advice to Management

    Invest in your employees, make meaningful compensation decisions to reward and recognize your top talent.


  6. Helpful (2)

    "Terrible pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Applied Systems full-time

    Pros

    Easy job but very frustrating management

    Cons

    Lazy management, unfair practices, hate to innovate

    Advice to Management

    Listen to your employees


  7. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Applied Systems full-time

    Pros

    Great company. Innovator in the industry. Great work enviroment.

    Cons

    Growing sales organization so some movement of territories.

    Advice to Management

    Keep up the great work.

  8. Helpful (12)

    "Unprofessional Management Staff - Enjoy Making Rich People Richer at Your Own Expense!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Designer in University Park, IL
    Former Employee - Senior Product Designer in University Park, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Applied Systems full-time (More than 10 years)

    Pros

    I started my career almost 21 years ago at this company. I stayed because of the easy commute and Family obligations. Their clients are professional, intelligent and upstanding. Having a client offer me an over $20,000 raise while at Applied was awesome!

    Cons

    I quit without notice because of workplace violations at the Supervisory, Managerial and Executive Management Staff level. If a current or former Employee has experienced sexual, threatening, religious persecution, mail theft, civil right workplace violations, then please contact the U.S. Attorney General. I filed a detail permanent record with them.

    If you enjoy the following, then this is the company for you:

    - An Employee asked me if I was having sex or at least oral sex with my fiancé. This same Employee gave a female vibrator to another Employee in my presence as well as others at Applied as a birthday gift.
    - Middle Management threatened me when I wanted to go to HR about my Supervisor.
    - Lower Management threatened me with the following statement: "Do not ever make me look stupid in front of a client again." Willis their largest Epic client had already exited the conference room. She was asked a question by the Client and replied. Client asked for my professional opinion and I gave it. This same Lower Management Employee threatened me with me losing my job in 2013. I left Product Management because of her.
    - Upper Management threatened me in my final annual review in another department with the following: "XXX and I have been friends for over 20 years." She continued my review and defamed my character in it. I walked out of the company without notice.
    - Upper Management told me that she promoted another Employee to Supervisor because she just returned from having a baby and needed a break. Guess you have to have a baby to get a promotion and "a break". I guess no one else in the entire organization had more knowledge or experience than her.
    - A client sent me a tin of cookies as a thank you at Christmas and Management stole them and placed them on the common department food table. I found out because the client contacted me because they never received a Happy Holidays card and personal thank you note written inside. I was told by Management they did it because of department morale.
    - I worked over 60 hours a week on a Willis issue which is against the State of Ilinois Employment law. The client sent me a thank you email stating I was invaluable to them and Applied broke the law. I tried to delegate and was told that only I could resolve the issue in a timely manner. Begging me to do it for them. They bypassed Support, Escalation and Quality Assurance to come to A Product Designer for a Support issue.
    - I was a Senior Product Designer in Product Management but performed the additional following positions: Developer, Quality Assurance Analyst, Support Technician, Trainer, Supervisor, Financial Consultant, Product Manager, Sales Account Manager, Custom Report Writer, Data Conversion Analyst, Documentation Technician and Escalation Technician. I received benefits as a Product Designer but nothing for the other positions. When traveling, Trainers get Fridays off. I got none of the perks of the Training Department when traveling on a Sunday.
    - Attended dinners with clients in the evenings and had to attend their National Convention because Management was unavailable. Didn't get paid for these additional duties or compensation time and my salary was not at the Product Design Supervisory level. Enjoy doing Management's job without the high salary. If you are single and your direct report has a family, then you must do their job for them after hours. They must pick up their children by 6:00pm was her response. Upper Management loves to leave at 11:00am on a Friday because they are "on call" for the weekend when the rest of their team does not get the same privileges.

    I sent all violations to Applied Systems, Inc. via a certified letter and Reid French's response through their General Council was they have no additional comments in regards to an internal audit. I posted a review and their comment was that I was the only employee who has ever experienced workplace violations.

    Advice to Management

    Applied Systems, Inc. needs to make certain their statement on GlassDoor is accurate when replying to a review. When I posted a review, their response was they take these allegations seriously and an opinion of1 person is all this is. I have proven without a reasonable doubt that I am not the only employee who experienced workplace violations. Obviously, they do not take them seriously since these people were still there when I quit. Some of the workplace violations were reported in my self evaluation. I deleted my original review because that is what GlassDoor recommended. GlassDoor does not get involved with truth vs. lies. Do not defame a current or previous employee's character by stating you care about protecting your employees when your past actions prove you do not.

    My recommendation is to clean house of all of the unprofessional and ignorant of the law employees.

    My primary goal with posting this review and submitting a complaint to the U.S. Attorney General is to protect the current employees from this type of behavior. The U.S. Attorney General is the office that reviewed my complaints. I still have to file with the U.S. Department of Labor, U.S. Attorney General Civil Right Bureau and the Equal Employment Opportunity Office. Each office handles different types of complaints.


  9. Helpful (1)

    "Support"

    StarStarStarStarStar
    Current Employee - Support Team Manager in University Park, IL
    Current Employee - Support Team Manager in University Park, IL
    Recommends
    Positive Outlook

    I have been working at Applied Systems full-time (More than 10 years)

    Pros

    Great company to work for

    Cons

    Too much focus on one product


  10. "Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer
    Current Employee - Developer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Applied Systems full-time (More than 5 years)

    Pros

    Great atmosphere with opportunities to grow. Work-Life balance is excellent, and they really do seem to respect and appreciate employees.

    Cons

    None really unique to Applied.


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