Arch Telecom Reviews | Glassdoor

Arch Telecom Reviews

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Found 130 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
68%
Recommend to a Friend
82%
Approve of CEO
Arch Telecom CEO Vic Ghai
Vic Ghai
90 Ratings
Pros
  • "More opportunity to make alot of money(in 5 reviews)

  • "Owners/upper management are not only about business but they genuinely care about their employees wellbeing and future(in 8 reviews)

Cons
  • "Any issues that were brought up to upper management has been addressed(in 22 reviews)

  • "District Managers were never in stores, always just yelling on conference calls(in 7 reviews)

More Pros and Cons
  1. Positive Experience

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Location Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arch Telecom full-time for more than 9 years

    Pros

    Everything about comp is laid out in plain english. HR is very easy to talk to when there is an issue. The pay is fantastic. especially when you perform well. Upper management is very, very accessible to the rank and file workers.

    Cons

    Not a good job if you are not competitive. Retail job means retail hours. We need a base pay raise system for middle management.

    Advice to Management

    More vacation days, and additional time off for tenured employees.

  2. People First Company

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - District Sales Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arch Telecom full-time for more than 4 years

    Pros

    ESOP Our people are second to none Awlays finding new ways to take care of their employees. Very generous salaries and commission/bonuses Always looking for jew growth opportunities They genuinely care about us. They bend over backwards to show us how much they really care. Its rare to find something like that.

    Cons

    Truthfully nothing i can think of.

    Advice to Management

    Thank you for welcoming me back after my transition away to try my shot st being an owner. Without hesitation the door was reopened and we've developed another great relationship. Thanks again

  3. Best COMPANY I've ever worked for!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Sales Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arch Telecom full-time for more than 2 years

    Pros

    I love working for this company! I have been with Arch for 2 years and I truly cherish it. Great bonuses, benefits, fantastic culture, my opinion is considered and I have autonomy to run my business ith the support of VP and CEO.

    Cons

    As in any business, there are things that need tweaking but this company is constantly looking for ways to be innovative and take the team's feedback very seriously. Any issues that were brought up to upper management has been addressed.

  4. horrible experience

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Arch Telecom for more than a year

    Pros

    none. there is literally nothing good about working here.

    Cons

    treated like a child.

  5. Sales rep

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Arch Telecom full-time for more than a year

    Pros

    No limit to sales and hours.

    Cons

    EVERYTHING! Losing money over stupid things, constant change and underapreciation.

    Advice to Management

    Dont lie to your employees and treat them fairly..

  6. Best Company Ever!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Management in West Goshen, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arch Telecom full-time for more than 9 years

    Pros

    Open Door Policy! Willing to Work through any issues!

    Cons

    There are no Cons. Pay is good when you work hard!

    Advice to Management

    Keep up the good work! My Direct Supervisor's are always helping me get to the next level. I love this Company! This Company has the Best Senior Management team in the industry.

  7. Helpful (2)

    Please run far and fast

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Location Manager in Newark, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Arch Telecom for more than 2 years

    Pros

    No pros! Not pto , no paid holidays

    Cons

    This company is fraud! They have no real structure and they treat their employees horrible. They will go behind your back and sabotage you. They play favorites and never practice what they preach. If you want to work for a company with no morals... work here! They expect you to lie, cheat and manipulate people into sprint services. They want you to lie about accessories you sell them, they want you to lie about “free...

    Show More

    Advice to Management

    Appreciate your employees!

  8. Retail Store manager

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Whittier, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Arch Telecom full-time for more than 2 years

    Pros

    Great company, great work atmosphere

    Cons

    High pressure sales, as a manager you will work longer than normal hours.

  9. Sale associate

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plainfield, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Arch Telecom full-time for more than a year

    Pros

    Super close to home only reason I took the job

    Cons

    Management is horrible don’t really care about anything but archtelecom

    Advice to Management

    Care about the people that work and make you your money

  10. Work Hard, Get Ahead

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Location Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Arch Telecom full-time for more than 2 years

    Pros

    Pay raises are automatic and promotions are actually based on merit. It's clear that the people that work harder make more money and get ahead--no politics.

    Cons

    Commission and Bonus structures are complicated and not communicated well enough.

    Advice to Management

    Simplify comp

Found 130 reviews