BI Incorporated Reviews | Glassdoor

BI Incorporated Reviews

Updated May 7, 2017
40 reviews

Filter

Filter

Full-time Part-time

2.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
BI Incorporated Divisional Vice President Ann Schlarb
Ann Schlarb
18 Ratings

40 Employee Reviews

Sort: Popular Rating Date

  1. "QA Documentation Control"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Documentation Control in Boulder, CO
    Current Employee - QA Documentation Control in Boulder, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BI Incorporated full-time (More than a year)

    Pros

    The company has a great mission statement and a strong, secure future

    Cons

    Not a a lot of room for advancement


  2. "Dreadful, Bad place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Immigration Case Specialist in San Francisco, CA
    Former Employee - Immigration Case Specialist in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BI Incorporated full-time (More than a year)

    Pros

    There is no probation. No absence or tardiness policy. You get to interact with attorney's, Federal law enforcement officials, and the community. Promote based on how well your liked; not on your qualifications or ability. So, be a brown nosier.

    Cons

    absurdly low wages for the locality, extremely expensive medical - approx 400 a month, Management uses every dirty trick in the book to ensure that labor costs are low: tamper with time cards, put lies on your annual review to screw you out of a normal 3% raise, not allow you to take breaks, give you unreasonable deadlines to complete tasks, work up to 12 hour days, intimidate you if you speak up.

    Advice to Management

    Imagine yourself in the shoes of your employees, especially in San Francisco's high cost of living. Rent for a one bedroom apartment is nearly 3k a month, not counting other bills.


  3. "Good steady work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Specialist in Phoenix, AZ
    Current Employee - Case Specialist in Phoenix, AZ
    No opinion of CEO

    I have been working at BI Incorporated full-time (More than 3 years)

    Pros

    Good solid company and job security. Gives you all the tools to be successful at your job.

    Cons

    Small office becomes monotonous after a while. No significant wage increase with seniority.

    Advice to Management

    Na


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Super stressful job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Proposal Development Specialist in Boulder, CO
    Former Employee - Proposal Development Specialist in Boulder, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BI Incorporated full-time (More than a year)

    Pros

    Some really great people in the organization. Great learning opportunity. Option to work remotely sometimes.

    Cons

    Turnover like I have NEVER seen. Seriously. Working overtime and weekends is the norm. Really tedious, time consuming, mostly unnecessary proposal management process forced upon you. No room for autonomy. All of the proposals are responses to really intricate, tedious, government RFPs with tons of technical specifications, forms, and are really lengthy. Unrealistic quality expectations considering the high workload. Abrasive, bully director who has a "my way or the highway" attitude. Below average industry pay. Super stressful, unpleasant work environment with little to no fun or levity among the team. Not much chance of career growth/opportunity within the department. Poor morale--everyone is overworked and stressed out.

    Advice to Management

    Hire more staff to meet quality expectations while handling the high workload. Distribute tasks for larger projects among team members. Have sales people and product managers write some of the technical specs (that's how most tech companies do it.) Increase salary to match industry standards and/or offer incentives for winning proposals. Consider restaffing the director position. Improve morale among the team, maybe with some team building or other fun activities.


  6. "ISAP Case Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intensive Supervision Appearance Program Case Specialist in San Francisco, CA
    Former Employee - Intensive Supervision Appearance Program Case Specialist in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BI Incorporated full-time (More than a year)

    Pros

    Good team work among case specialists. The company provides new hires with great training and continue to provide good training tools as policies and GPS tracking devices changes.

    Cons

    Managers have unrealistic expectations. A lot for driving in order to complete all of the required home visits and not feeling safe at times specially for female Case Specialists doing home visits alone.

    Advice to Management

    Allow Case Specialists to do home visits in pairs and do not expect them to complete a large amount of home visits in one day specially when traffic in the Bay Area is so bad.


  7. "ISAP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in San Francisco, CA
    Current Employee - Program Manager in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at BI Incorporated full-time (More than 5 years)

    Pros

    ISAP is a contract that BI has with the federal government. They have experienced a lot of growth and it has produced a lot of promotion opportunity. If you are willing to relocate, you can climb the ladder much more quickly. BI is also very innovative in creating new ways in order to keep their contract. BI's management also has an open door policy and are willing to work with you if you would like to promote. They also welcome all ideas to help the program run more smoothly as well as more efficient.

    Cons

    As a company that has a contract, BI needs to keep rates competitive in order to keep the contract. This in turns leaves very little to pay employees and many are very underpaid. With the job marked improving, many good experienced workers are leaving for better paying jobs. This makes BI have to struggle to spend more to hire and train new staff who are hopefully just as good as the more experienced employees who left. This will reduce the quality of work provided and could ultimately hurt the likelihood of renewing the contract.

    Advice to Management

    It is import to restructure employee compensation in order to keep employees happy and to increase employee retention. If employees stay, you keep a high quality employee as well as reduce the cost and risk of hiring and training new staff. This also in turn increases the quality of services provided. I doubt that this will happen under the current contract where profit margins are very small.


  8. "Ok company if you're willing to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Specialist in Atlanta, GA
    Current Employee - Case Specialist in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I have been working at BI Incorporated full-time (More than a year)

    Pros

    There is plenty of opportunity for overtime, but will depend on your management.

    Cons

    Difficult environment, very much influenced by your management. Long hours. Sometimes the hours are flexible.


  9. Helpful (2)

    "Missing the Mark"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Washington, DC
    Former Employee - Program Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BI Incorporated full-time (More than 10 years)

    Pros

    There are truly some wonderful people here who will bend over backwards to help you. The comradery that I experienced at BI was excellent and I've formed some lifelong friendships. The experience is good for building a resume and will serve you well down the line.

    Cons

    -obscene working hours
    -limited room for growth unless you want to relocate or work in the private prision industry
    -high turnover and chronically understaffed
    -fear driven management style
    -poor communication
    -promising customers more than they can deliver
    -public ridicule of anyone who raises concerns
    -diminishing benefits

    The company builds some really great programs and wants to deliver quality products and services. It just doesn't realize what it takes to do this. They've lost sight of their principles and fundamentals and are sacrificing their staff and the population they serve just to try to stay in the game.

    Advice to Management

    Take care of your people. They are your greatest asset. Do a realistic evaluation of the labor needed to complete a task. Realize that growth means a need for greater resources, not fewer. There will always be variables you did not account for so build in some flexibility in your staffing to accommodate this.


  10. "Immigration case specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intensive Supervision Appearance Specialist in Baltimore, MD
    Former Employee - Intensive Supervision Appearance Specialist in Baltimore, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at BI Incorporated (Less than a year)

    Pros

    Fast paste environment with amazing team work and outstanding training. Employees have the opportunity to work closely with very experianced federal agents. The company develops amazing tools to stay up to date.

    Cons

    The salary is extremely low in relation to the responsibilities a case worker has. There is a lot of preasure and the turnover is very high. Case managers usually work long hours with no breaks. A 12 hour shift was very common.

    Advice to Management

    Adjust salary accordingly or high turnover will continue.


  11. Helpful (2)

    "No room for growth, losing benfits, understaffed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boulder, CO
    Former Employee - Anonymous Employee in Boulder, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at BI Incorporated (More than 8 years)

    Pros

    Stable, good people, flexible schedules.

    Cons

    The company is growing, but they are not increasing staffing, so workloads are constantly increasing.

    Since being purchased by GEO Group, benefits are slowly diminishing. PTO became use it or lose it, heath benefits are now terrible and expensive, no snow days.

    People stay for ever, so in the corporate HQ in Boulder, there is little to no room for growth.

    Every department is severely understaffed, leading to high stress and poor moral. The IT/Sys-Admin/software development teams, are especially understaffed and overworked, which basically cripples every other department.

    Cube farm.

    Advice to Management

    hire more people


Showing 40 of 42 reviews
Reset Filters