Bassett Furniture Reviews | Glassdoor

Bassett Furniture Reviews

Updated October 3, 2017
128 reviews

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3.1
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Bassett Furniture President, CEO, and Director Rob Spilman Jr.
Rob Spilman Jr.
59 Ratings

128 Employee Reviews

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Pros
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More Pros and Cons

  1. "Interior Design Sales Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Interior Designer in Costa Mesa, CA
    Former Employee - Interior Designer in Costa Mesa, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good base Pay and many location to work.

    Cons

    Hard to understand comission structure

    Advice to Management

    Make comission structure more clear in your paprrwork for employees.


  2. "Glad I Left"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Design/Sales Consultant
    Former Employee - Design/Sales Consultant
    Doesn't Recommend
    No opinion of CEO

    I worked at Bassett Furniture full-time

    Pros

    Higher than normal commission on top of salary.

    Cons

    Terrible work life balance. Management decides that you are required to work from open to close on sale days, which occur frequently. Holidays are mandatory and every weekend is required.

    Advice to Management

    During the interview, give a better idea to the candidate of how much of their time this job really requires.

  3. Helpful (2)

    "Hot Mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bassett Furniture (More than a year)

    Pros

    Good work hours. Good as a basic furniture sales position. No real technical design knowledge needed because you can only customize within the limits of each piece.

    Cons

    Dishonest and all-around poor management. Upper management isn't any better. Minimal training for the sales floor or for customer service.

    Advice to Management

    Abide by the rules in the company handbook.


  4. "Sales Associate in Design Store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Annapolis, MD
    Current Employee - Sales Consultant in Annapolis, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bassett Furniture full-time (Less than a year)

    Pros

    Annapolis Towne Centre is a great place to be. Welcoming corporate attitude. Wonderful co-workers.

    Cons

    Sales centered instead of design focus. Low traffic of serious consumers.


  5. Helpful (2)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Bassett Furniture full-time

    Pros

    Your peers will be very nice

    Cons

    no company vision, don't value employees as people-they are just $ on a balance sheet, outdated furniture sales mentality, freedom of thoughts and opinions not welcome here


  6. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bassett Furniture full-time

    Pros

    Nice people you work with.

    Cons

    Not enough dock help for that store. Seems to be a revolving door on employees.


  7. Helpful (1)

    "Could Be Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Bassett Furniture full-time (More than 8 years)

    Pros

    Able to design and do house calls; design is a huge plus if you're not much into typical sales.

    Cons

    Retail Hours; Work weekends and holidays
    Company is growing too fast to hire quality managers and staff
    No ability to move up in the company, micro managing coming from the corporate leaders that trickles down to store managers.

    Advice to Management

    Invest in your employees more, the better sales will be and overall morale. Just because there's more paperwork, doesn't mean you're better at managing what's going on.

  8. Helpful (1)

    "Design Consultant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bassett Furniture full-time

    Pros

    Compeditive wages. Product has a lot of customization options to give your clients exactly what they want.

    Cons

    Typical retail hours. Work all federal holidays expect Thanksgiving, Christmas, and Easter.


  9. Helpful (2)

    "Really Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in Woodland Hills, CA
    Former Employee - Designer in Woodland Hills, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bassett Furniture full-time (More than 3 years)

    Pros

    You meet many creative people at work, and, hopefully, make friends. Also, open minded customers, who are excited about your design.

    Cons

    Very low pay. No social or personal life - all holidays you'll be working, and there is no opportunity to get a single Sunday or Saturday off even in a whole year. The management will not see you as a designer; you are a freeloader who is blessed to sell the company's product. Very low morals.

    Advice to Management

    Quit!


  10. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bassett Furniture full-time (More than 3 years)

    Pros

    Incredible Company to work for who truly cares about their employees, product, and customers. Always working to better itself.

    Cons

    Working on weekends and holidays.


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