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    Bassett Furniture Reviews

    Updated September 21, 2017
    127 reviews

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    Full-timePart-time
    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Bassett Furniture President, CEO, and Director Rob Spilman Jr.
    Rob Spilman Jr.
    59 Ratings

    127 Employee Reviews

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    Pros
    Cons
    More Pros and Cons

    1. "Interior Design Sales Coordinator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Interior Designer in Costa Mesa, CA
      Former Employee - Interior Designer in Costa Mesa, CA
      Recommends
      Neutral Outlook
      No opinion of CEO

      Pros

      Good base Pay and many location to work.

      Cons

      Hard to understand comission structure

      Advice to Management

      Make comission structure more clear in your paprrwork for employees.

    2. "Hot Mess"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Bassett Furniture (More than a year)

      Pros

      Good work hours. Good as a basic furniture sales position. No real technical design knowledge needed because you can only customize within the limits of each piece.

      Cons

      Dishonest and all-around poor management. Upper management isn't any better. Minimal training for the sales floor or for customer service.

      Advice to Management

      Abide by the rules in the company handbook.

      3. Join the Bassett Furniture team
      See Our Latest Jobs

    3. "Sales Associate in Design Store"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Consultant in Annapolis, MD
      Current Employee - Sales Consultant in Annapolis, MD
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Bassett Furniture full-time (Less than a year)

      Pros

      Annapolis Towne Centre is a great place to be. Welcoming corporate attitude. Wonderful co-workers.

      Cons

      Sales centered instead of design focus. Low traffic of serious consumers.

    4. "Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook

      I worked at Bassett Furniture full-time

      Pros

      Your peers will be very nice

      Cons

      no company vision, don't value employees as people-they are just $ on a balance sheet, outdated furniture sales mentality, freedom of thoughts and opinions not welcome here

    5. "Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Bassett Furniture full-time

      Pros

      Nice people you work with.

      Cons

      Not enough dock help for that store. Seems to be a revolving door on employees.

    6. "Could Be Better"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Los Angeles, CA
      Current Employee - Anonymous Employee in Los Angeles, CA
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Bassett Furniture full-time (More than 8 years)

      Pros

      Able to design and do house calls; design is a huge plus if you're not much into typical sales.

      Cons

      Retail Hours; Work weekends and holidays
      Company is growing too fast to hire quality managers and staff
      No ability to move up in the company, micro managing coming from the corporate leaders that trickles down to store managers.

      Advice to Management

      Invest in your employees more, the better sales will be and overall morale. Just because there's more paperwork, doesn't mean you're better at managing what's going on.

    7. Helpful (1)

      "Design Consultant"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Bassett Furniture full-time

      Pros

      Compeditive wages. Product has a lot of customization options to give your clients exactly what they want.

      Cons

      Typical retail hours. Work all federal holidays expect Thanksgiving, Christmas, and Easter.

    8. "Really Bad"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Designer in Woodland Hills, CA
      Former Employee - Designer in Woodland Hills, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Bassett Furniture full-time (More than 3 years)

      Pros

      You meet many creative people at work, and, hopefully, make friends. Also, open minded customers, who are excited about your design.

      Cons

      Very low pay. No social or personal life - all holidays you'll be working, and there is no opportunity to get a single Sunday or Saturday off even in a whole year. The management will not see you as a designer; you are a freeloader who is blessed to sell the company's product. Very low morals.

      Advice to Management

      Quit!

    9. "Store Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Store Manager
      Current Employee - Store Manager
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bassett Furniture full-time (More than 3 years)

      Pros

      Incredible Company to work for who truly cares about their employees, product, and customers. Always working to better itself.

      Cons

      Working on weekends and holidays.

    10. Helpful (1)

      "CSR"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Representative
      Current Employee - Customer Service Representative
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      Pros

      Benefits, honestly that is entirely it for this job

      Cons

      Everything, awful management and upper management knowing how this company works they're very avid about solving problems posted on social media and the internet so I feel this recent insurgency is a ploy from upper management in order to help them recruit. Upper management micro-manages on an unparalleled level, stifling day to day activities related to the job. Frequently you will be expected to do the work of management who will use you as a personal secretary. If you work in the southwest region I know i cannot list names, your regional manager will be so awful, so overbearing, and be willing to break federal working guidelines it would be better to find a job anywhere else. Honestly I tell everyone who is applying to find another job because i could not honestly tell someone that this job is good, that the management is great and will support you it is the opposite. You will have to walk on egg shells, top sales people DEFINITELY get preferential treatment, and it has the work culture of spoiled milk. Honestly avoid purchasing or working for this company with a 10ft pole unless you DESPERATELY need a job.

      The only good part of the job is benefits but if you can get similar ones elsewhere i definitely would tell you too.

      Advice to Management

      Honestly, management is awful and i feel like any advice will go upon deaf ears, I'm rating the CEO 1 star because he personally came into the store with higher ups and they are so disillusioned what is happening within there company but i honestly doubt they care. I've gone to HR with problems with my boss being entirely inappropriate and my boss going through illegal practices of not providing paid breaks or requisite lunch breaks and felt hey were the long arm of corporate. Honestly if you want a job where they won't let you get a break paid, or have scheduled lunches and want to work in a pre-industrialized era retail job this may be for you.

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