Bronto Software Reviews | Glassdoor

Bronto Software Reviews

Updated December 10, 2018
102 reviews

Filter

Filter


3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Bronto Software General Manager George Moser
George Moser
7 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "Great culture, benefits, and competitive salary" (in 13 reviews)

  • "They understand the importance of family and a work-life balance" (in 7 reviews)

Cons
  • "Long hours are the norm and like any fast growing company, there are going to be some growing pains" (in 4 reviews)

  • "Upper management of the London office cares little about employees and their lives" (in 4 reviews)

More Pros and Cons

  1. Helpful (2)

    "Account Executive II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bronto Software full-time

    Pros

    Great diversity, wonderful people to work with. My director was great and so was most of the management team.

    Cons

    Bronto was purchased by NetSuite which in turn was purchased with Oracle. Its still a good place to get experience but the culture is different now and so are the perks. It used to feel more like a startup environment now it's a corporate environment.

    Advice to Management

    Give employees more flexibility in terms of working from home. Perhaps, 2 days at home, 3 in the office or some version of that. Plus, need to work on the pricing of the platform since there are a lot more competitors and they are driving down pricing.


  2. "Great Culture, Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Durham, NC
    Current Employee - Account Executive in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bronto Software full-time (More than a year)

    Pros

    Bronto has a created a great company culture and is filled with super supportive leadership. Lots of ongoing training and upward mobility. With its continued growth, opportunities are continuing to open up.

    Cons

    Growing market with a lot of competitors in the space.

  3. "Great Culture, People, Work Environment, Product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Durham, NC
    Current Employee - Anonymous Employee in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bronto Software full-time (More than 5 years)

    Pros

    Great company culture; talented, creative and collaborative employee base; prime office space and locations in Durham, London, Santa Monica, NYC, Austin and Sydney. Excellent, established product offering in high growth market, good upward mobility, startup feel in established company, Best Places to Work 2018

    Cons

    Competitive landscape for product is growing, need for innovation and response to market is important. decision process for certain things is more complex

    Advice to Management

    maintain open and collaborative environment, listen to employees and leaders, continue to innovate


  4. Helpful (10)

    "Bronto is dead, long live Oracle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Durham, NC
    Current Employee - Software Engineer in Durham, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Bronto Software full-time (More than 3 years)

    Pros

    - The benefits are pretty good (except the 401k match.)
    - Good work-life balance.
    - Nice office.
    - Stability that comes with a large company. (not worried about layoffs.)
    - Many/most of the engineers are bright and really know what they are doing.
    - Very friendly coworkers.
    - Some first level managers are very good at their jobs.

    Cons

    - It's a software company that's run by a sales guy. The only thing that's ever talked about is sales. Any idea of technical excellence is a thing of the past.
    - There is no more leadership. Nobody seems to know what's going on, or what the big picture is. Engineering teams are left to "figure it out" themselves.
    - Product management is completely lost. They have no vision for the product as a whole. Most PMs are siloed and don't talk to each other. (with a couple of exceptions)
    - Oracle's bureaucracy is creeping in, and making it harder to get things done. (Need to buy some software? That will take 6 months!)
    - There is a shortage of employees, but an abundance of work to do.
    - Hiring freeze in the main office. All new employees are overseas (The Prague office is trying to hire, but it's very slow going)
    - Don't ever expect a promotion or a raise. Salaries have been stagnant for the past 3-4 years.
    - Way too much dead weight. Plenty of people who've been there for 6-8 years are given a free pass to not be productive. It's not a secret to anyone. Yet they are still there, and dragging down teams productivity.
    - Too many people in charge that have no idea what they are doing. Many of the "leaders" are there simply because they've been with the company since the beginning. Not because they are qualified for the position. As a result, nothing is getting done, there's confusion and chaos everywhere.
    - No investment in the code base. It's old and fragile. Technical debt piled on top of technical debt. The pile keeps getting deeper. Anytime someone wants to make a dent, they get slapped down and "talked to".

    I think you get the idea.

    Advice to Management

    Resign and bring in people who know how to run a software company. (Why, oh why did they get rid of Carolyn!)


  5. Helpful (14)

    "Not the friendly dinosaur it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in Durham, NC
    Former Employee - Engineer in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bronto Software full-time (More than 3 years)

    Pros

    Great history. Some really good people have survived and remain.

    Cons

    The founders are gone. The great senior leadership team has been gutted by a bloody coup. This is not the company it used to be. If you're looking at older reviews, they don't matter anymore. That was a very different company.

    Advice to Management

    Bring Carolyn back. Bring Susan back. Beg them. Plead with them. Pay them whatever they wants. You put Tweedledum in charge and everything has gone to hell since then. Put the great leadership back in charge and then submit your own resignations.


  6. Helpful (4)

    "Solid company that has changed post Oracle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bronto Software full-time

    Pros

    Downtown Durham location is fantastic. Lots of wonderful people. Exciting industry. Solid and proven technology with a good customer base. Most people genuinely want to help you succeed and will give you the time and energy to do so.

    Cons

    Post acquisition it is no longer transparent or innovative. Ideas, programs, product enhancements etc now need to be viewed by two parent organizations. Laser focus and "start up" mentality have been replaced with cracking the whip and layers of operational management.


  7. "Account Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bronto Software full-time

    Pros

    Culture, Modern, Fun, Innovative, Great office!

    Cons

    Sales department was a boys club

    Advice to Management

    Focus more on training for the sales team.

  8. Helpful (3)

    "No longer the great place it once was!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bronto Software full-time

    Pros

    Still plenty of smart talented people there who collaborate and work hard for the benefit of the entire company

    Cons

    With the acquisition by NetSuite and then Oracle, the company culture changed dramatically. Corporate politics have come into play. It's no longer about the best thing for the business. Lots of changes being made because 'this is how we do things at Oracle and/or NetSuite', with little understanding of the impacts on the business. Also cross-departmental collaboration is almost entirely gone. The silos are high and each team is now focused on what they need to do for their team.

    Advice to Management

    Be more open and transparent with people about the reason for the changes and recruit for the company you have become not the company you once were.


  9. "Amazing Marketing Team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Events Manager in Durham, NC
    Former Employee - Senior Events Manager in Durham, NC
    Recommends
    Neutral Outlook

    I worked at Bronto Software full-time (More than 5 years)

    Pros

    The Marketing team at Oracle Bronto is the best group that I've had the pleasure to work with during my career. Susan Wall is passionate about her people and always there to support the team.

    Cons

    The company was acquired by NetSuite and then NetSuite was acquired by Oracle. The double acquisition was challenging for the team.


  10. Helpful (1)

    "Not what it used to be"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bronto Software full-time

    Pros

    Great pay and benefits and great people to work with

    Cons

    A lot of growing pains since acquisition. Culture is suffering