CB2 Reviews | Glassdoor

CB2 Reviews

Updated February 13, 2019
29 reviews

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3.2
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CB2 Chief Executive Officer Neela Montgomery
Neela Montgomery
9 Ratings

Employee Reviews

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  1. "Wow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CB2 part-time

    Pros

    Pretty Products to work with

    Cons

    Standing for extended periods of time

    Advice to Management

    none


  2. "It's something to do, not what you'd want to do"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Washington, DC
    Current Employee - Sales Associate in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CB2 part-time (More than 3 years)

    Pros

    Great employee discount
    401K matching is nice

    Cons

    They're not going to pay you minimum wage
    They give a 'commission' that they don't explain which supposedly makes the fact that they pay less than minimum wage acceptable
    The company leadership only understands what's happening in the stores from an on-paper perspective, because despite the fact that they run a retail furniture line - most of them feel too good to work in a store

    Advice to Management

    Everyone that works for the company should work in a store. It's the only way that they can actually help to build the company.

  3. "Night Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at CB2 full-time (More than 3 years)

    Pros

    Inspiring decor and most coworkers are great.

    Cons

    The pay is HORRIBLE! After 3 years in this managerial role my GROSS pay was $34,000. It’s disheartening and disturbing. How is it that CB2 is expanding and superseding all sales goals but their lower tier employees get paid nothing?

    Why did I stay for 3 years? I loved my job! I throughly enjoyed helping customers and employees discover that CB2 love too!

    Were there obstacles? Yes!
    They even have a sales goal for the Night Managers that is the same as or more than the FT sales associate. So you have to sell and complete all the managerial duties while getting paid sub par compensation.

    Another con; constant turnover and having to continually train new employees. This significantly obstructs efficient time management.

    Advice to Management

    If you would pay your lower tier employees what the JOB demands and our economy dictates then your turnover rates would plummet. Then your management team and HR departments wouldn’t have to be continually in the hiring and training mode. It’s exhausting and the employee turnover has a trickle down effect.

    CB2 Response

    Jan 21, 2019 – Sr. Talent Acquisition Recruiter - Corporate

    We have received your review and want to thank you for taking the time to share your thoughts with us. We value all feedback and want to make ourselves available to listen to our associates. Please... More


  4. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Berkeley, CA
    Former Employee - Anonymous Employee in Berkeley, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CB2 part-time

    Pros

    Attractive store, lots of light, great co-workers, shared commission.

    Cons

    Standing for hours on concrete floors. Poor management.

    Advice to Management

    When you hire someone you should be upfront that there is very little flexibilty for time off. If an employee does take time off they will experience resentment from management. Full time employees have to wait 5 years before they are given a week’s paid vacation. Part-time employees are given 1 hour of sick time for every 40 hours worked.


  5. Helpful (5)

    "What happen to Gordon’s vision?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Scottsdale, AZ
    Former Employee - Sales Associate in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CB2 part-time (Less than a year)

    Pros

    Discount, design, quality, learned a lot.

    Cons

    Where do I begin? I worked for Crate&Barrel for 4 years. I LOVED it. Great culture. Amazing product. Great opportunity to make a real living. And then Euromarket took over. Reorganization is what it was sold as. I had a dear colleague, 20 year veteran, was asked to reapply for her position. Once rehired, she was given the highest hourly available 13.00 and hour with no hope of real opportunity to make up the 25.00 and hour she had earned with raises over that time and was being snatched away by a greedy corporate overlord. She was 60 years old. How shameful.

    So, I decided to give CB2 a chance. With my experience with the company and my vast experience after leaving the company. The best they could come up with was 10.25 and hour plus some made up unknown “store bonus”, which I never saw! The best they could do for someone of my top selling skills, is put me in part time fill in close shifts. And I still out sold full time employees. When I was scheduled to close one evening, I was assigned cleaning the public toilets. Ok, let me get this straight, you want me to provide world class service, check. You want me to dress to impress. Check. And then clean the public’s toilets when I’m done. For minimum wage. Also, here is tip for young managers, you don’t know everything. And a dismissive or superior attitude, very unbecoming. Well, it’s Crate&Barrel and CB2 who loses. Your not properly paying folks a living wage. Embarrassing. And makes me very sad. Please do not respond with your pretend we care about your opinion canned answer Crate. Do some soul searching and PAY you associates!!

    Advice to Management

    Get some experience. Learn from those who came before you. Pay a living wage.

    CB2 Response

    Nov 5, 2018 – Sr. Talent Acquisition Recruiter - Corporate

    We have received your advice and want to thank you for taking the time to share your thoughts with us. We value ALL feedback and want to make ourselves available to listen to our current and former... More


  6. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in New York, NY
    Current Employee - Sales Representative in New York, NY
    Doesn't Recommend
    No opinion of CEO

    I have been working at CB2 part-time (Less than a year)

    Pros

    Flexible schedule , positive environment

    Cons

    Little pay and benefits

    Advice to Management

    Provide more support to staff in regards to career opportunities.


  7. Helpful (1)

    "They used to be good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CB2 full-time (More than 8 years)

    Pros

    You can make some great friends there. They are what keep you sane.

    Cons

    Clear favoritism among staff. Poor upper management. Lack of support from corporate. Too much stress on stores. New staff and management are under trained. Lack of accountability, problems are always being handed off to someone else or just being ignored. All the good workers seem to pick up the slack and driven to ground and never truly appreciated for what they can do because they don't suck up like those getting promoted.

    Advice to Management

    You lose more money than you think trying to keep customers happy. It's not always about the customer being right because a lot of times they aren't. The staff are considered pushovers because the company tries so hard to be accommodating. There is so much turnover in the stores, half the knowledge of the systems and policies are lost. Staff isn't getting enough train to know how to do things for themselves. Sales people dump problems onto the managers and the managers into customer service.

  8. Helpful (2)

    "A violent and tumultuous love affair. Beware!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CB2 full-time (More than 5 years)

    Pros

    Amazing decor & furniture. Awesome staff. Great benefits. Sick leave and vacation time. Excellent discount

    Cons

    Horrible pay- if only you could actually afford the stuff you sold. Unorganized senior management and operations. Juvenile atmosphere. Lack of support. HIGH employee turnover due to low pay, stressful work environment, and non empathetic senior management.

    Advice to Management

    Fight for increased pay as most of your competitors have already elevated to a better living wage. Acknowledge that your management staff wears multiple hats and does NOT get paid nearly enough. Your opening/night managers, operations manager, and visual manager shouldn’t have to have second jobs to support themselves. The only reason why this location is a “problem” store is because of continuous staff turnover, it’s forgotten about by corporate, and there is no organization pertaining to in-depth training .


  9. Helpful (6)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in West Hollywood, CA
    Former Employee - Part Time Sales Associate in West Hollywood, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at CB2 part-time (Less than a year)

    Pros

    Inspirational, trendy furniture
    Occasional down to earth customers

    Cons

    Everything else. Management is corrupted with narcissists who don't want you to excel and will go through any length to "break" you into the culture. If you don't mind being subject to daily passive aggressive attacks that will lower your self esteem so you never strive to get ahead in the company, work here. There is NO professional growth available to you here, don't believe the deception and friendly smiles. It's a trap. I crawled away with my soul in tact, but only after being publicly humiliated by management in front of customers and coworkers, a psychic breakdown and anxiety attack, and my last check being withheld in attempt to lure me back into this abusive workplace cycle. Dealing with snarky coworkers is one thing, but when all of management struggles with low self esteem and poor communication skills, it's best to just abort ship. Healthy people can not, will not, survive in this type of work environment. Consider yourself warned.

    Advice to Management

    Ha...won't waste my breath with advice. But thank you for providing me with the opportunity to take notes on all of the major red flags to look out for in a job search. I'm really only writing this review to warn genuine, hardworking people who strive to invest in themselves and seek opportunities to be a greater version of themselves-- the ones who genuinely would like to invest in and grow with the company they're working for-- the ones who don't envision a future of working a minimum wage job for the rest of their lives. If you just need a check to get you through a tough time, by all means. Just remember your rights, keep them in check, and you'll be fine.

    CB2 Response

    Jul 30, 2018 – Recruiter

    ​Thank you for taking the time to discuss your experiences. We welcome an opportunity to discuss your experiences with you. Please contact our corporate offices at 847-272-2888 and ask to speak to a... More


  10. "Good work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at CB2 part-time

    Pros

    The people were all nice.

    Cons

    Pay was not good, bordering on terrible.