CIBT Reviews | Glassdoor

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CIBT Reviews

Updated January 18, 2018
92 reviews

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2.5
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Rating TrendsRating Trends
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John Donoghue
48 Ratings

92 Employee Reviews

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Pros
  • Learned about the travel industry, some friendly and helpful upper management, decent benefits (in 5 reviews)

  • Large Global firm with good benefits (in 4 reviews)

Cons
  • Low Pay, Lack of Consistency in work objective and procedures, Unorganized, Unqualified leaders (in 8 reviews)

  • Very underpaid for the amount of work consultants and specialists do (in 3 reviews)

More Pros and Cons

  1. "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in McLean, VA
    Current Employee - Anonymous Employee in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CIBT full-time

    Pros

    High growth in a niche industry, opportunity for growth, interesting work , dynamic work environment. Co-workers are friendly and professional.

    Cons

    Some growing pains, demanding work


  2. "Fast Paced Company focused on Bottom Line"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at CIBT full-time (More than 3 years)

    Pros

    Fast Paced company, Lots of room for growth if you show initiative, global teams

    Cons

    long hours, low pay, encourages poor work/life balance

    Advice to Management

    The majority of employees are underpaid. Bring employees up to competitive pay and people will be more willing to engage in their work without looking for alternate work.

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at CIBT full-time (Less than a year)

    Pros

    Good benefits and good environment to improve your overall skills.

    Cons

    No room for growth, not enough pay, and needs more training.

    Advice to Management

    Appreciate your employees more


  4. Helpful (1)

    "Passport and Visa specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Passport and Visa Specialist in Miami, FL
    Current Employee - Passport and Visa Specialist in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CIBT full-time (More than a year)

    Pros

    *recognition within USDOS
    *Paid holidays
    *health insurance
    *life insurance
    *401 k

    Cons

    *does not pay transportion
    *many times offices are understaffed
    *very slow with follow ups from Directors


  5. "Operation Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Washington, DC
    Former Employee - Operations Manager in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CIBT full-time (More than 10 years)

    Pros

    Offices are located in good locations, some of managers in different locations are nice and try to improve bad image of the company.

    Cons

    Money oriented, CEO and the most of the management team do not care of customers. Employees are just a numbers.

    Advice to Management

    Money can’t buy happiness, employees are not robots


  6. "No one cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Via Specialist
    Current Employee - Via Specialist
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at CIBT full-time (More than a year)

    Pros

    My co workers are very nice

    Cons

    They are all rah rah about customer service scores, but no one makes bonus. They don't care if they over work you. They don't care if you actually make people happy. The Director sits in their office doing nothing at all. Other agents mess up but there are no repercussions


  7. "Stepping Stone Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CIBT full-time (Less than a year)

    Pros

    Stepping stone job Great job for recent graduates interested in global affairs

    Cons

    Employee morale is low Business is booming but workplace painfully understaffed to maximize profits at expense of employees Nonexistent work life balance Unusually high turnover rate for corporate environment Employees overworked underpaid and treated like brainless robots

    Advice to Management

    Consider taking action on Glassdoor feedback offered by past and present employees

  8. "Visas and Passport specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CIBT full-time (Less than a year)

    Pros

    Easy commute, understanding management team and over time opportunity.

    Cons

    A lot of gossiping. Not enough agents!

    Advice to Management

    Hire more agents!!


  9. "Too big to fail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CIBT full-time

    Pros

    Good pay, bustling always busy environment

    Cons

    Tech improvements greatly needed.

    Advice to Management

    Invest in better technology to support procurement and customer satisfaction surveys


  10. "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative
    Current Employee - Inside Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CIBT full-time (Less than a year)

    Pros

    Solid earnings for sales people. Balanced work/life.

    Cons

    2017 Micro managing. Before 2017 this was a great opp. Still good but not as great as before.

    Advice to Management

    Stop micro managing.


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