CIBT Reviews | Glassdoor

CIBT Reviews

Updated June 23, 2017
76 reviews

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Full-time Part-time

2.2
Star Star Star Star Star
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John Donoghue
40 Ratings

76 Employee Reviews

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Pros
  • Decent benefits, weekends and major holidays off with pay (in 5 reviews)

  • Good people to work with, good benefits, off weekends and major holidays, food brought in for employees often (in 4 reviews)

Cons
  • Cliques, Gossip, Low Pay , but expect you to 1000 % (in 7 reviews)

  • Very underpaid for the amount of work consultants and specialists do (in 3 reviews)

More Pros and Cons

  1. "Visa and Passport Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visa and Passport Specialist in Chicago, IL
    Current Employee - Visa and Passport Specialist in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CIBT full-time (More than a year)

    Pros

    Good colleagues and 8 hours working day. Paid vacation after specific period of time. Sometimes free lunches and cakes at birthday sometimes.

    Cons

    Too much work as for the salary they offer. You are physically and morally exhausted by the end of the day. No opportunity to grow in your career.

    Advice to Management

    Please, hire more people! The ones working there now are not robots.


  2. Helpful (1)

    "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CIBT full-time (Less than a year)

    Pros

    Benefits were better then some of my employers but that it.

    Cons

    Think twice about accepting a postion with CIBT. As a former member of management you will just be another number to them and they will work you to the bone without giving you a single thank you. They thank good hard working staff by giving them more work to do. They stress to you that you need to work 8 hours but give you a 10 hour work load and expect everything done and done correctly at the end of your 8 hour shift.

    Advice to Management

    Treat your staff better and maybe you will not be disliked by every government agency that you work with.

  3. "HR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in McLean, VA
    Current Employee - Anonymous Employee in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CIBT full-time

    Pros

    High growth in a niche industry, opportunity for growth, interesting work , dynamic work environment. Co-workers are friendly and professional.

    Cons

    Some growing pains, demanding work


  4. "visa consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    I have been working at CIBT full-time (More than a year)

    Pros

    They used to allow overtime when needed

    Cons

    bad management and work you to death for very little pay. They do not care about their employees but to only make money for the company.

    Advice to Management

    improve overall HR, Management and culture of the company.


  5. "Toxic Workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CIBT (More than a year)

    Pros

    Can't think of any...The location could be one (Midtown is easy to commute)

    Cons

    1. Toxic work space, the workload is heavy with the limited hourly salary.
    2. The management never care about employees. Just experience for a few days and make your decision later...
    3. People talk about each other in the back. The hard working ones always cover the "lazy" ones (Hourly based dilemma). Terrible office culture here
    4. Honestly, this place is the modern day "slavery"....
    5. No upward mobility at all, don't work here unless you can't get job in anywhere else

    Advice to Management

    treat your employees like human


  6. Helpful (7)

    "Please don't bother working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visa & Passport Consultant in New York, NY
    Former Employee - Visa & Passport Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CIBT full-time (More than a year)

    Pros

    Monday through Friday job (no weekends)
    Company events can be fun
    Get treated to lunch on occasions
    Decent benefits

    Cons

    Team Leaders are trash. They sit on the phone all day and gossip about the office instead of helping out their team members. The only time they do any "work" is to look for what you did wrong so they can try to get someone written up. They do not take responsibility for anything its always the blame game in that office.
    Management doesn't care. They let the team leads dictate their actions. They do not speak professionally or engage in business conversations. The language is extremely inappropriate.
    Favortism, if you are not liked your job is in jeopardy. They will come for your job in every direction. The environment is extremely stressful. No one likes to help each other. They overwork their good employees and no work is distributed fairly.

    Advice to Management

    Appreciate your good employees, maybe then your turnover rate won't be so high. Get rid of those team leaders, they are not doing their jobs. Focus on retaining loyal employees and get rid of the dead weight. Be fair.


  7. Helpful (2)

    "Ops agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ops in Houston, TX
    Former Employee - Ops in Houston, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at CIBT full-time (More than 10 years)

    Pros

    Large company to work for. You have insuranc.

    Cons

    The level of work the company is looking for you to do is crazy first the type of work and the volume of work you will receive in a day. Pay is too low they need to rebook at the pay scale in vacation time. It is no loyalty for employees that have worked over 2 years with the company. There's no increase in vacation time after three years working with the company. Your vacation time and sick time is all in one. It is had to get a day off. You will receive 2 days of work but you are expected to finish it in one day. It is one step up from a sweatshop they way you are treated.

    Advice to Management

    Look overy your pay scale. The vacation time should increase after 5 years with the company. Please look over the type of work that we are doing and the amount of time that we have.so that employees can give great customer service. We also should receive some kind of token for the end of the year. You share with the employee thato the company made a great prophet but you don't share with your employees. The increase on an employee year review the max raise is 1% of your pay. Stop buying all these different companies up and take time to care about the front line employees. Check to see if something need to change to make your employees enjoy working and not to be so stressed out. So your turnover won't be so high.

  8. Helpful (2)

    "Inconsistent"

    Star Star Star Star Star
    Former Employee - Visa Processing Agent in Houston, TX
    Former Employee - Visa Processing Agent in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at CIBT full-time

    Pros

    Monday - Friday work week
    OT unlimited

    Cons

    Messy,inconsistent, uncaring managers, Working here was a nightmare, the sups are never on the floor, they are usually ordering food and eating in the back, Management is inconsistent when it comes to information, and discipline


  9. "Visa Processing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in McLean, VA
    Former Employee - Anonymous Employee in McLean, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CIBT full-time (More than a year)

    Pros

    Deal with some very well off people.

    Cons

    Long hours and low pay

    Advice to Management

    Pay and treat employees better


  10. "Abusive company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Los Angeles, CA
    Former Employee - Specialist in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at CIBT (More than a year)

    Pros

    Nice cowokers, free lunch during bdays and meetings.

    Cons

    Management think you're a machine.

    Advice to Management

    Your workers are important too. Without your workers you will no client. Be fair and good with your employees.


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