Question 1

Is CVS Health a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at CVS Health have rated their employer with 3.4 out of 5 stars in 200 Glassdoor reviews. This is a higher than average score with the overall rating of CVS Health employees being 3.2 out of 5 stars. Search open Customer Service Representative CSR Jobs at CVS Health now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at CVS Health.

Question 2

Does CVS Health pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at CVS Health with 3.3 out of 5 stars based on 200 anonymously submitted employee reviews. This is 9.5% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries and benefits at CVS Health.

Question 3

How happy are Customer Service Representative CSR professionals working at CVS Health?

Accepted Answer

43% of Customer Service Representative CSR employees at CVS Health would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Customer Service Representative CSR professionals have also rated CVS Health with a 3.2 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.5 rating for culture and values and 3.6 rating for career opportunities.

Question 4

What are the top reviewed jobs at CVS Health?

Accepted Answer

Pharmacy Technician (7817), Shift Supervisor (2262), Pharmacist (1633), Cashier (1436), Store Manager (1426), Certified Pharmacy Technician (1289), Sales Associate/Cashier (862), Staff Pharmacist (842), Customer Service Representative (828), Pharmacy Manager (608), Sales Associate (578), Operations Manager (523), Manager (410), Shift Supervisor B (371), Pharmacy Technician CPhT (329)

Question 5

What are the pros of working at CVS Health according to real employee reviews?

Accepted Answer

"great people and fun when we are not all running around like wild chickens trying to get everything done" ((in 1552 reviews)); "They were pretty good about offering flexible hours and adjusting to my schedule while still in high school." ((in 1374 reviews)); "Great people and coworkers; growing company with lots of exciting things in the works." ((in 1357 reviews)); "Work from home is great" ((in 762 reviews)); "Good salary and bonus system" ((in 468 reviews))

Question 6

What are the cons of working at CVS Health according to real employee reviews?

Accepted Answer

"The low pay and extremely low increases from year to year were a huge disappointment." ((in 2984 reviews)); "A bad manager can ruin your entire experience and fill your team with unqualified coworkers." ((in 959 reviews)); "There was no work life balance and from talking to people who still work there it’s only gotten worse." ((in 902 reviews)); "No training they just throw you in and you learn by asking questions and hope for the best" ((in 808 reviews)); "poor upper management (specifically on a corporates level)" ((in 764 reviews))

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Good pay and hours, but clear instructions needed

Supportive supervisor and helpful team environment

Great PTO and remote work, but convoluted processes

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