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Canadian Direct Insurance Reviews

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2.3
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Brian Young
1 Rating

11 Employee Reviews

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  1. "now Belairdirect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Canadian Direct Insurance full-time (More than 5 years)

    Pros

    purchased by Intact - this may no longer be relevant to any future job seekers. encourage you to seek other opinions

    Cons

    caught in the middle of a sea change of leadership at CWB. encouraged my bank CEO that there would be jobs for all of you", this soon turned out to not be the case.

    Advice to Management

    the management have all been replaced by BD a or have moved on. CEO has retired.


  2. "Good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice benefits package for family and single life

    Cons

    Lower salary than industry standard

    Advice to Management

    Good team

  3. Helpful (1)

    "so so....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Helpful colleague. They help you more than the supervisors

    Cons

    So many after intact. Make you to stay past your shift everyday

    Advice to Management

    Please advise your supervisors to help other teams too not just their own.


  4. Helpful (1)

    "Great before, not so great after Intact."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Analyst in Vancouver, BC (Canada)
    Former Employee - Technical Analyst in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook

    I worked at Canadian Direct Insurance full-time (More than a year)

    Pros

    It was a great company to work for, team was great and lots of good benefits. Not too many pros after the change over to Intact.

    Cons

    Was purchased by Intact corp. and benefits suck and it's very corporate and large so not my type of place. If you are the corporate drone type have fun there. They seem to thrive in swallowing smaller companies and metabolizing them and assimilating sometimes great places and making them average to below average.
    Corporatism at it's worst.

    Advice to Management

    None.


  5. Helpful (1)

    "Old Boys Club"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Canadian Direct Insurance full-time

    Pros

    Being employed long enough to find another suitable career. Benefits are fantastic, though when it comes to using them, they frown upon you.

    Cons

    Working hard to get nowhere! Same struggle day-in, day-out. Keep good ideas to yourself and use them elsewhere. Too many employees speaking in their mother tongue, then it becomes a race between employees to get somewhere up the totem pole.

    Advice to Management

    Take a cut in salary, offer your employees more.


  6. "Positive work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Great culture and benefits
    Plenty of education opportunities

    Cons

    lower on the pay scale


  7. "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Edmonton, AB (Canada)
    Former Employee - Anonymous Employee in Edmonton, AB (Canada)
    Recommends

    Pros

    Good benefits, and management were approachable.

    Cons

    It's a call centre and owned by a bank.

  8. Helpful (1)

    ""Neither Here nor There""

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Doesn't Recommend

    Pros

    An opportunity to work, learn, receive your license accreditation.

    Cons

    Management just doesn't seem to listen to their "top talent" in the industry, that's why there's a huge turn-over of good employees. The pay isn't good and it should keep up to par with the rest of the companies out there! Benefits package is a good deal but people need more...

    Advice to Management

    Give a good listen to the feedback from your employees, past and present. If you're thinking of creating new changes, then make it a "go for it attitude", don't muddle in the puddle about it.


  9. Helpful (6)

    "Bipolar Workplace, No Kudos, Constant Pressure to do more and more with less."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Advisor in Edmonton, AB (Canada)
    Former Employee - Insurance Advisor in Edmonton, AB (Canada)
    Doesn't Recommend

    Pros

    Benefit Package. Nice physical office space. Nice downtown location.

    Cons

    Senior Manager completely opposite in personality at interview and when working. No care about how a person may be doing if ill, experiencing a diffculty. Micromanaged to the point that they watch the expressions on employees faces during meetings and will call you into a private meeting if they don't like what they perceive. Several months of delay in informing about certain errors and in the time period from the first of such errors to when you are notified, more of the same errors have occurred and then you are called into a meeting and berated. One of the assistant managers is extremely moody. All smiles and happiness one day and snapping at people the next for no discernible reason. Managers at all levels play favorites. Suddenly a person that was below you in the workplace hierarchy is a supervisor and your superior. Meetings scheduled during the workday for all staff and breaks are taken away because of them. Meetings scheduled during lunch breaks, with lunch provided, but the time for the working lunch is unpaid because they scheduled it during lunch times. Feedback that is not 100% positve is not tolerated. A lot of pop-culture bandwagonning: uses "colors" to slot workers into personality types.

    Advice to Management

    Upper Management needs to be overhauled. Increase salaries to be in line with other insurance companies. Stop the morning meetings where the very same info is gone over month after month after month. Stop with the housekeeping and cleaning chores. Open your eyes as to what the stats really are. Targets are not met because call volume is low, not because people are lazy. Recognize that some of your office superstars cheat. Recognize that one of your assistant managers is loud, abrasive, plays favorites and possibly has other issues that affect not only her but team members.


  10. Helpful (1)

    "Good training and basic experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Vancouver, BC (Canada)
    Current Employee - Claims Adjuster in Vancouver, BC (Canada)

    Pros

    Fundamental claims training
    Comfortable environment/corporate culture
    Friendly staff, helpful admin
    Easy to communicate with all levels of management
    Good benefit package

    Cons

    Prone to staffing fluctuations which inhibit chances to move out of current role
    Lack of mid-level training
    Low-end salary compared to similar roles elswhere

    Advice to Management

    More cross-training in the claims department is required, as the company is not large enough to segregate the work as much it does now. This lowers job satisfaction and employee retention.


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