CenterPoint Energy Reviews | Glassdoor

CenterPoint Energy Reviews

Updated August 10, 2017
199 reviews

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3.9
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CenterPoint Energy President and CEO Scott M. Prochazka
Scott M. Prochazka
57 Ratings

199 Employee Reviews

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Pros
Cons
  • In some pockets there is the good ole boy attitude (in 10 reviews)

  • Work/life balance is not that great (in 5 reviews)

More Pros and Cons

  1. "Solid Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CenterPoint Energy full-time

    Pros

    Great Company to work for overall

    Cons

    Management is an issue on the local level


  2. "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CenterPoint Energy full-time

    Pros

    Supportive management and leadership
    Ability to work independently with minimal supervision
    Very good benefits, pension, 401K, etc.
    Annual performance bonus
    Competitive salary

    Cons

    Too many meetings
    Safety is jammed in our faces 24/7
    Required to submit safety observations every month/management is required to submit safety inspections every month

    Advice to Management

    Reduce the amount of meetings to enhance productivity

  3. "Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CenterPoint Energy full-time

    Pros

    Good pay, 401 k match

    Cons

    Work/life balance is not that great


  4. "They have a lot of family in there so it's hard to move up"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It's a job
    It's money
    Has 401k
    Will help with CDL
    Looks good for you to find a new job

    Cons

    Union is crap
    Family only pretty much to move up
    The welding is crap better be a pro before u get in

    Advice to Management

    Make it to where people want to be at work


  5. "Grest Work Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Land Surveyor
    Current Employee - Land Surveyor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CenterPoint Energy full-time (More than a year)

    Pros

    Great Starting Pay and great work Environment. Management is really there to help.

    Cons

    Only con is that management takes too serious training online(CNP University) that doesn't apply to our job


  6. "Gas Intern"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CenterPoint Energy full-time

    Pros

    Great field exposure and very friendly work mates

    Cons

    Not in Houston, not much to do


  7. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CenterPoint Energy full-time

    Pros

    They are very good with employee appreciation.

    Cons

    They need better training for the employees.

  8. Helpful (2)

    "Good company, stressful position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Customer Service Representative in Houston, TX
    Former Employee - Associate Customer Service Representative in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CenterPoint Energy full-time (More than a year)

    Pros

    The starting pay is GREAT for a Customer Service Position. The opportunity to work in other areas is there and also the opportunity for advancement. If you like overtime- there is usually ALOT of it offered, especially during cold weather seasons but the best part is when you work overtime, the company feeds you free lunch :-)

    Cons

    There is quite a bit of favoritism within management. The job can be very demanding and stressful, the goals and expectations sometime seem unrealistic. And the calls can get extremely overwhelming: 100s of calls in queue, irate customers demanding to speak with supervisors, Quality Call Monitors that expect PERFECT calls, etc..Also, you are required to be "on call" every so often. If there is inclement weather, you WILL be REQUIRED to come in and work at least 12 hours; hence no work/life balance at all

    Advice to Management

    Stop the favoritism. Just because someone is popular-it does not make them the best man/woman for the job. Train the team leads to be consistent and on the same page. Sometimes the job expectations vary, depending on whose team you are on. That is not good business practice. Hire more professional team leads and supervisors- the ones you have now fight and gossip more than the reps on the floor...that is extremely tacky and unprofessional


  9. Helpful (1)

    "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CenterPoint Energy full-time (More than 5 years)

    Pros

    Stable work environment. Friendly. Work life balance.

    Cons

    Aggressive career progression is suppressed.


  10. Helpful (2)

    "It's who you know, not your qualifications"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Construction in Minneapolis, MN
    Former Employee - Construction in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CenterPoint Energy full-time (More than 3 years)

    Pros

    Tons of overtime, whether you want it or not.
    They match 6% in your 401 k
    You get to work outside most of the time.

    Cons

    It's not what you know, but who you know.
    It makes for extremely weak, and unqualified management, in the local office anyway.


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