Chegg Reviews | Glassdoor

Chegg Reviews

Updated May 18, 2018
271 reviews

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4.0
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Chegg President and CEO Dan Rosensweig
Dan Rosensweig
166 Ratings

271 Employee Reviews

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Pros
Cons
  • There is no transparency about pay/hierarchy/career growth on the marketing team (in 9 reviews)

  • No cons except that in few months flow of questions is low (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "Senior Frontend Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Recommends

    I have been working at Chegg full-time (More than a year)

    Pros

    flexible timings, several tech stacks to choose from, awesome culture

    Cons

    work in passive mode as products and business sits at Salta Clara


  2. Helpful (3)

    "Tutor"

    StarStarStarStarStar
    Current Employee - Tutor in Galesburg, IL
    Current Employee - Tutor in Galesburg, IL

    I have been working at Chegg part-time (More than a year)

    Pros

    Easy and pays well. Can learn a lot due to its variety of challenges.

    Cons

    Sometimes there are no opportunities. Many fraud students as well.

  3. "Ok easy job."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Chegg part-time

    Pros

    Easy and flexible work with decent pay.

    Cons

    Little to nothing done to prevent spam and inappropriate tutoring requests.

    Advice to Management

    Please improve the request/query system.


  4. Helpful (8)

    "Come here to chill, not much else.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great office space
    Free food from Eat Club
    On the face of it, interesting mission
    Stock price is doing well
    Work life balance is the best
    Manager and ICs are smart but humble

    Cons

    Extremely top heavy. 10+ C levels and 15+ VPs

    Lack of transparency on refresher stocks and promotions- absence of structured annual reviews makes it a very political and subjective perspective for these decisions. If you are ambitious and want to know how to succeed in your career, not the place for you

    Very political. If you’re in the core business, you’re happy else you are going to have leave all your self respect, intelligence at home and bend over backwards

    Mission has core values such as student first and transparency but actual policies and actions say otherwise- goal is to make revenue targets no matter what

    Advice to Management

    Live by your core values. Make performance review (360 degrees) mandatory


  5. Helpful (2)

    "surprised they're still around!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Developer in Santa Clara, CA
    Former Employee - Senior Developer in Santa Clara, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Chegg full-time (More than a year)

    Pros

    Provided meals, they allow dogs in office

    Cons

    There are SO many. This is by far the worst company i've EVER been a part of. The engineering team is worked like cattle, management is horrible, turnover is ridiculous. Every now and then I come across someone else who came out of the Chegg sweatshop and they all have similar things to say. STAY AWAY!


  6. Helpful (6)

    "Chegg is great, the marketing department is not"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Chegg full-time (More than a year)

    Pros

    The employees are generally incredible people, and the benefits are excellent (lunch daily, unlimited PTO, etc).

    Cons

    Within the marketing department, there is little to no emphasis on promoting from within, career development, etc. In the whole time I was there I'm not sure I saw anyone within the marketing department get a title change. There is no transparency about pay/hierarchy/career growth on the marketing team.

    The department has also allowed some very toxic individuals to succeed without ever seeming to try and amend their behavior. I had a number of astonishingly inappropriate and unprofessional interactions with more than one individual on the marketing team, and my complaints about such treatment were met with excuses for their behavior and no clear sign of interest in addressing these problems. I was not even a direct report to these people - I cannot imagine what they have to deal with on a regular basis. These individuals are people managers with no people skills, and the fact that these people rarely seem to receive any sort of discipline is unbelievable to me.

    I have seen a number of people leave (or start planning to leave), myself included, either because they were forced out by toxic individuals or because there was no other option for upward mobility and better compensation. I would not be surprised if the marketing team continues to have issues retaining talent.

    Advice to Management

    Invest in your people - they are talented and they are worth it. Cut out the toxicity.


  7. Helpful (4)

    "Outstanding place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chegg full-time (More than a year)

    Pros

    Great mission and a culture to match. Full of collaborative people who care about the company and work hard together. Open communications from top to bottom, with a real willingness to learn and get better. Great office location and great benefits

    Cons

    Lots of growth coming - get ready

    Advice to Management

    Keep doing what you are doing

  8. Helpful (2)

    "Product Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Leader in Santa Clara, CA
    Current Employee - Product Leader in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chegg full-time (More than a year)

    Pros

    Really compelling mission -- without getting too self-righteous; translates to culture
    Great size in terms of number of employees; things happen at scale and, yet, are kept intimate
    Extremely accessible management and co-workers
    Incredibly optimistic environment

    Cons

    Needs a little more process here and there as it scales
    Some people are still shedding the company's underdog skin from a few years ago

    Advice to Management

    Keep the Goldilocks ("just right") for as along as possible


  9. Helpful (3)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Santa Clara, CA
    Current Employee - Manager in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chegg full-time (More than 3 years)

    Pros

    The people - generally very thoughtful, supporting, caring group of people.
    Culture/values - very inclusive and positive.
    The mission - Chegg's most important stakeholders are students, and the company is investing in helping them succeed and do well.
    Valuation - Chegg's stock is finally on the rise, but still relatively cheap compared to a lot of other public tech companies, and unicorns too.
    Focus on diversity - there is a concerted effort from HR to attract, hire, and retain diverse people.
    Worklife balance - this varies by team (and by product), but generally there is a lot of support for having a life outside of Chegg; especially good for parents of young kids.

    Cons

    It's not a big company, so upward mobility into management roles can be difficult.


  10. Helpful (2)

    "Best Culture & Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Operations Support Engineer - Lead in Santa Clara, CA
    Current Employee - IT Operations Support Engineer - Lead in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chegg full-time (More than 3 years)

    Pros

    Working at Chegg has been a truly great experience. I have been here for just over 3 years and I couldn't ask for a better group of people to work with. Everyone is very focused, yet knows how to make you enjoy every moment.

    Cons

    Not really a "con", so I wouldn't use this as a reason to dismiss Chegg, but allotting more budget for equipment upgrades, or new tech, would be great.

    Advice to Management

    Keep up the GREAT work! The direction of the company has always been clearly stated by our C-staff and done so with enthusiasm that motivates the rest of us to keep pushing forward.


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