Chegg Reviews
Updated Jun 6, 2023
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Top Review Highlights by Sentiment
- "Flexible timing and earn as much as you want depending upon your efforts and capabilities." (in 86 reviews)
- "If you are stuck with bad manager then the process of changing it and getting out of it is really nasty or sometimes not at all." (in 14 reviews)
Ratings by Demographics
This rating reflects the overall rating of Chegg and is not affected by filters.
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- Current Employee★★★★★
Pros
Learned a lot of industry practices and Chegg has a really great work environment. They really prioritize the work life balance and focusing on personal growth as well.
Cons
Internship program onboarding was a bit rough and confusing at the start.
- Former Employee, more than 1 year★★★★★
This is a completely honest review ~
Apr 19, 2023 - Customer Experience SpecialistRecommendCEO ApprovalBusiness OutlookPros
Benefits such as Health and Retirement are decent
Cons
This is a completely honest review ~ Managers play favorites, be ready to play office politics to progress. Was told that it was going to be fully remote, and then proceeds to hound on returning to the office for more “team collaboration”. Currently it is mandatory for RTO. Pay is not $30/hr or anywhere near that, it’s near the bottom so negotiate during your initial interview or you’ll only get minimal pay raises. You’re getting yelled at all day from students, parents of students, those that are fraudulently charged from Chegg. There’s no empathy, in this role you deal with it and only metrics are recognized. And it is true, huge emphasis and push on the Great Place to Work surveys from Chegg. Don’t believe everything you see, used to believe in Great Places to Work, but now realized even they can show inflated numbers.
Continue reading - Former Employee★★★★★
Pros
Great benefits, nice people in the company, M-F and sweet holiday pay
Cons
As a company who values mental health, they did nothing to help one of their employees who was struggling. When someone says "this role is making my mental health drop", the company's response should not be "well you need to get your numbers up before we can recommend you to another position". The management in customer service needs improvement and empathy. Also, in the time we are living, online jobs can be done at home and you shouldn't force your employees to go back to the office if it doesn't work for them.
Continue reading - Former Employee, more than 1 year★★★★★
Most disorganized company; misleading and toxic work culture
Mar 5, 2023 - Social Media/Operations Manager in Santa Clara, CARecommendCEO ApprovalBusiness OutlookPros
Good starting salary, decent benefits
Cons
Claims to be a diverse, inclusive and supportive culture -- to the point of pushing employees to vote for awards so they can claim such titles –– while consistently pushing the complaints of marginalized workers under the rug. Extremely disorganized and those who work the hardest are rewarded the least. No room for growth at this point in time, seems that wasn't always the case. The most disorganized and misleading place I've ever worked.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
The paying off school loans thing is cool.
Cons
Your job security is NEVER promised. The do secret mass lay offs almost every year. It happened twice in the few short years I was there. I was in one of them. They really do not care as long as their company stays in the green. They pay us in gift cards for positive reviews. Work here for a bit but always stay applying to places. They don’t care I promise you. Also no room for growth. Have 0 expectations on that. Negotiation for a salary you’re comfortable with because you won’t see a raise unless you switch roles which is practically impossible.
Continue reading - Former Employee★★★★★
Good benefits/big company
Apr 20, 2023 - Manager in Santa Clara, CARecommendCEO ApprovalBusiness OutlookPros
good benefits and people there
Cons
classic large biz problems where its all fun but low trust
- Current Employee★★★★★
Pros
Remote, flexible, fun, get to educate the next generation
Cons
Part-time only, no way to grow
Continue reading - Current Employee★★★★★
Great Place to Work
Mar 29, 2023 - Sales Operations Manager in Santa Clara, CARecommendCEO ApprovalBusiness OutlookPros
Everyone here is great! The work is rewarding and the pay is top in the industry
Cons
Lots of work and lots of sprinting.
- Current Employee★★★★★
Pros
relatively stable, there are pockets of the company where you can coast.
Cons
quite bureaucratic and slow, lot of busy work. boomers don't know anything
- Current Employee, less than 1 year★★★★★
Best company so far
Mar 28, 2023 - Software Development Engineer In Test (SDET)RecommendCEO ApprovalBusiness OutlookPros
Very good culture and benefits
Cons
no cons as of now
Continue reading
Chegg Reviews FAQs
Chegg has an overall rating of 4.1 out of 5, based on over 2,920 reviews left anonymously by employees. 89% of employees would recommend working at Chegg to a friend and 73% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
89% of Chegg employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Chegg 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Chegg to be coworkers, benefits, culture and the cons to be management, career development.
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