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Chegg

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Chegg

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Chegg Reviews

Updated Jun 6, 2023

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Found 1,870 of over 3K reviews
4.1
89% Recommend to a Friend
Chegg President and CEO Dan Rosensweig
90% Approve of CEO

Found 1,871 of over 3K reviews

4.1
89%
Recommend to a Friend
90%
Approve of CEO
Chegg President and CEO Dan Rosensweig
Dan Rosensweig
901 Ratings

What people are saying about Chegg

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Confession

1y

a 

Consultant

Any of y'all who finished your education recently- did you or your cohort have subscription to chegg or course hero? I was thinking about if there is benefit to get the subscription and have access to a lot of quizzes and exams

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Tech

1046.7K Members 

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Chegg and is not affected by filters.

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  1. 5.0
    Current Employee

    Really fun experience

    Apr 18, 2023 - Graphic Design Intern 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Learned a lot of industry practices and Chegg has a really great work environment. They really prioritize the work life balance and focusing on personal growth as well.

    Cons

    Internship program onboarding was a bit rough and confusing at the start.

    Be the first to find this review helpful
  2. 2.0
    Former Employee, more than 1 year

    This is a completely honest review ~

    Apr 19, 2023 - Customer Experience Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits such as Health and Retirement are decent

    Cons

    This is a completely honest review ~ Managers play favorites, be ready to play office politics to progress. Was told that it was going to be fully remote, and then proceeds to hound on returning to the office for more “team collaboration”. Currently it is mandatory for RTO. Pay is not $30/hr or anywhere near that, it’s near the bottom so negotiate during your initial interview or you’ll only get minimal pay raises. You’re getting yelled at all day from students, parents of students, those that are fraudulently charged from Chegg. There’s no empathy, in this role you deal with it and only metrics are recognized. And it is true, huge emphasis and push on the Great Place to Work surveys from Chegg. Don’t believe everything you see, used to believe in Great Places to Work, but now realized even they can show inflated numbers.

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    3 people found this review helpful
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  4. 3.0
    Former Employee

    Ironic.

    Mar 13, 2023 - Customer Experience Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, nice people in the company, M-F and sweet holiday pay

    Cons

    As a company who values mental health, they did nothing to help one of their employees who was struggling. When someone says "this role is making my mental health drop", the company's response should not be "well you need to get your numbers up before we can recommend you to another position". The management in customer service needs improvement and empathy. Also, in the time we are living, online jobs can be done at home and you shouldn't force your employees to go back to the office if it doesn't work for them.

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    4 people found this review helpful
  5. 2.0
    Former Employee, more than 1 year

    Most disorganized company; misleading and toxic work culture

    Mar 5, 2023 - Social Media/Operations Manager in Santa Clara, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good starting salary, decent benefits

    Cons

    Claims to be a diverse, inclusive and supportive culture -- to the point of pushing employees to vote for awards so they can claim such titles –– while consistently pushing the complaints of marginalized workers under the rug. Extremely disorganized and those who work the hardest are rewarded the least. No room for growth at this point in time, seems that wasn't always the case. The most disorganized and misleading place I've ever worked.

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    3 people found this review helpful
  6. 2.0
    Former Employee, more than 3 years

    Run.

    Feb 12, 2023 - Sales Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The paying off school loans thing is cool.

    Cons

    Your job security is NEVER promised. The do secret mass lay offs almost every year. It happened twice in the few short years I was there. I was in one of them. They really do not care as long as their company stays in the green. They pay us in gift cards for positive reviews. Work here for a bit but always stay applying to places. They don’t care I promise you. Also no room for growth. Have 0 expectations on that. Negotiation for a salary you’re comfortable with because you won’t see a raise unless you switch roles which is practically impossible.

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    5 people found this review helpful
  7. 4.0
    Former Employee

    Good benefits/big company

    Apr 20, 2023 - Manager in Santa Clara, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good benefits and people there

    Cons

    classic large biz problems where its all fun but low trust

    Be the first to find this review helpful
  8. 4.0
    Current Employee

    Thinkful Mentor

    Apr 1, 2023 - Mentor in Santa Clara, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote, flexible, fun, get to educate the next generation

    Cons

    Part-time only, no way to grow

    Continue reading
    Be the first to find this review helpful
  9. 5.0
    Current Employee

    Great Place to Work

    Mar 29, 2023 - Sales Operations Manager in Santa Clara, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everyone here is great! The work is rewarding and the pay is top in the industry

    Cons

    Lots of work and lots of sprinting.

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  10. 3.0
    Current Employee

    boring, slowly dying

    Mar 24, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    relatively stable, there are pockets of the company where you can coast.

    Cons

    quite bureaucratic and slow, lot of busy work. boomers don't know anything

    2 people found this review helpful
  11. 5.0
    Current Employee, less than 1 year

    Best company so far

    Mar 28, 2023 - Software Development Engineer In Test (SDET) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very good culture and benefits

    Cons

    no cons as of now

    Continue reading
    Be the first to find this review helpful
Viewing 1 - 10 of 1,871 Reviews
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Chegg Reviews FAQs

Chegg has an overall rating of 4.1 out of 5, based on over 2,920 reviews left anonymously by employees. 89% of employees would recommend working at Chegg to a friend and 73% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Chegg employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Chegg. This rating has decreased by -1% over the last 12 months.

89% of Chegg employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Chegg 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Chegg to be coworkers, benefits, culture and the cons to be management, career development.

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Glassdoor has 2,920 Chegg reviews submitted anonymously by Chegg employees. Read employee reviews and ratings on Glassdoor to decide if Chegg is right for you.