Does Chess.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Chess.com employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Chess.com. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Chess.com?

74% of Chess.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chess.com 4.6 out of 5 for work life balance, 4.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Chess.com?

Senior Software Engineer (9) , Software Engineer (9) , Member Support Specialist (8) , Fair Play Proctor (5) , Chess Coach (3) , Customer Support Specialist (3) , Graphic Designer (3) , Social Media Manager (3) , Analyst (2) , Backend Developer (2) , Community Manager (2) , Customer Support (2) , Director (2) , Frontend Developer (2) , Head Chess Coach (2)

What are the pros of working at Chess.com according to real employee reviews?

"99% of people here are good people and fun to work with" ((in 16 reviews)); "working remotely from home with flexible hours" ((in 7 reviews)); "Collaborative environment, approachable management, learning" ((in 7 reviews)); "Exceptional work culture that promotes employee development" ((in 5 reviews)); "Amazing colleagues who are indeed enthusiastic about chess and building a global company" ((in 4 reviews))

What are the cons of working at Chess.com according to real employee reviews?

"low pay and hard to communicate" ((in 4 reviews)); "The stack is antiquated and filled with a significant amount of technical debt, with no leadership or vision to move the product to a manageable state." ((in 3 reviews)); "Poor communication, a confusing culture, and a toxic environment of backstabbing." ((in 3 reviews))

What are employees saying about Chess.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Chess.com layoffs and their outlook for job security at Chess.com in 2026.

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Chess.com

Chess.com reviews

4.1

74% would recommend to a friend

(92 total reviews)

Erik Allebest

84% approve of CEO

62% positive business outlook

Ratings by category

4.6

Work/Life balance

4.3

Diversity & inclusion

4.0

Culture & values

3.5

Senior management

3.4

Compensation and benefits

3.2

Career opportunities

Chess.com has an employee rating of 4.1 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Chess.com employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

92 reviews

5.0

May 23, 2026

Amazing culture with no significant downsides

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing culture and team mission, best place I've worked in.

Cons

In ~2y there haven't been any

5.0

May 15, 2026

Great place to work, with room for improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Generally relaxed work culture - Incredible flexibility due to remote work - 99% of people here are good people and fun to work with - Interesting though still niche product - Seeing incredible growth in recent years

Cons

- Below market pay (they are working on this) - Lack of clear strategy at times, feels reactive - Senior leadership hired externally has generally been terrible, with a couple exceptions (need more internal promotions/growth) - Lack of solid retention incentives for top talent (though this is slowly improving, a bit late however)

1.0

May 12, 2026

From best to worst

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Most of the people you interact with are really nice. Fully remote. Work-life balance is (still) good.

Cons

This company used to rule. People loved working here. Culture was amazing. Being an engineer around here was amazing. But now: - Pressure - Reports every 2 hours, because agents don't need more than that for a task (is this even ethical?) - CTO hyper micromanagement - Leadership monitors AI tool usage - Morale is at all time low - 0 enjoyment from the work that you do - Feedback doesn't to flow upward well - (Coming soon) No hand-written code allowed

Viewing 1 - 3 of 92 Reviews

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Jobs at Chess.com

Video Editor

Remote

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Data Analyst, Growth & Monetization - ChessKid

Remote

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Data Analyst, Growth & Monetization - ChessKid