Cinemark Reviews | Glassdoor

Cinemark Reviews

Updated August 17, 2017
766 reviews

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3.2
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Mark Zoradi
68 Ratings

766 Employee Reviews

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Pros
  • Free movies is a grea t benefit (in 396 reviews)

  • Staff was like family; free popcorn and drinks on break (in 44 reviews)

Cons
  • Pays minimum wage for starting position (in 65 reviews)

  • There were some long hours, typically on weekends and holidays (in 22 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Orlando, FL
    Former Employee - Manager in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cinemark part-time (More than a year)

    Pros

    I loved my co-workers, and I love the experience I gained working as a manager for Cinemark.

    Cons

    There were a lot of rude guest and barley any training.

    Advice to Management

    Make sure to train the employees


  2. "Good first job"

    StarStarStarStarStar
    Former Employee - Concessionist/Usher in Louisville, KY
    Former Employee - Concessionist/Usher in Louisville, KY

    I worked at Cinemark part-time (More than a year)

    Pros

    Great co-workers, free movies, 1/2 off concessions, easy work/pretty simple to learn, good first job/it's a good place to start and learn the basics (like being a cashier/working with money, learning to work with customers face to face, etc.)

    Cons

    The pay sucks, but that's just how that is.
    Really strange hours--sometimes I would have a shift that was 4 pm - 1 am, then the next day I would have a shift that was 8 am - 5 pm. It's not hard work but it can be kind of gross because everything is sticky from soda or Icees or whatever. You have to have a doctor's note whenever you call in sick, which can be a pain (and can be expensive). In my experience with management, they are much more inclined to believe you are just skipping work (and not that you're actually sick). Also in my experience, the managers will flag you for tiny reasons, so be careful (can you tell I'm a little bitter about one specific experience? It didn't just happen to me though! They flag you for some small reason then they don't give you a reason to explain yourself! This may just be at my cinemark, though).
    This makes it sound like I hated working at Cinemark, but I actually did like it. It was pretty fun.

    Advice to Management

    If you think an employee did something wrong or you're going to flag them for something, please give them a chance to explain themselves! Don't just keep flagging people left and right and making them sign waivers saying (basically) "yes, I did that. I was wrong and you were right forever and ever." It's very unfair.
    Also, give more warning about new products to the managers at cinemark so that they, in turn, can give more warning to the employees! It makes it harder to sell something when you know nothing about it other than that you're supposed to sell it.

  3. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Milpitas, CA
    Current Employee - Assistant Manager in Milpitas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cinemark full-time (More than 3 years)

    Pros

    At this company, there are many responsibilities and tasks that gives you the opportunity to learn life long skills such as, cash handling, customer service, and leadership.

    Cons

    A down side is having to work weekends and holidays because they are open year-round.


  4. "Excellent first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Usher/Concessesions/Box Office in Plano, TX
    Current Employee - Usher/Concessesions/Box Office in Plano, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Cinemark part-time (More than a year)

    Pros

    The staff is very friendly and makes working there very pleasant. You're able to work in different departments a couple times a week and scheduling is very well done whenever you need time off or need to modify your availability. Free movies and popcorn is also a plus.

    Cons

    - Occasional unprofessional management
    - Potentially long hours standing
    - Typical raise doesn't exceed $0.10 every 6 months

    Advice to Management

    The gm needs to look into some assistant managers as they act very petty and play favorites often.


  5. "Assisstant Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cinemark full-time (More than 3 years)

    Pros

    It was great, you could pretty much make your own schedule

    Cons

    The hours were usually long


  6. "Assistant Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cinemark full-time

    Pros

    Friendly and very good work environment

    Cons

    Very fast paced and unsual hours


  7. "This is a great first job for young people. They get to learn how to interact with the public."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rockwall, TX
    Current Employee - Anonymous Employee in Rockwall, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cinemark full-time (More than 10 years)

    Pros

    You have an opportunity to help and make a difference in people's lives.

    Cons

    Long summer hours sometimes can be tough.

    Advice to Management

    Do your best. Be the best manager and team member you can be.

  8. "Cinemark"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Usher in Rockwall, TX
    Former Employee - Usher in Rockwall, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cinemark part-time (Less than a year)

    Pros

    My co-workers were great and I enjoyed working with people including the customers

    Cons

    I actually don't have any cons for this job surprisingly

    Advice to Management

    You're doing great sweety .


  9. "Mehh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cinemark full-time (More than 5 years)

    Pros

    Great people,Flexible schedule sometimes

    Cons

    You'll do the work of 3 people and be severely underpaid. You'll be stuck baby sitting theaters on busy weekends and will regularly be put in unsafe work conditions whether it be people or different tasks. Expected to be an electrician , bouncer, police officer, janitor, manager, computer engineer, all in the same day while wearing a suit and tie. You'll clean up feces, almost be in a physical altercation with an angry thug of a customer, be covered in sweat and butter in expensive dress cloths that are ruined in a day.. all for the lowest pay on the manager spectrum. The environment is pretty sexist in favor of women when it comes to attire and job duties.

    Advice to Management

    Pay your assistants a livable wage because they honestly run the place. Smaller locations do 50x the work... No one should be putting there self in danger for 11 dollars an hour.


  10. "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member
    Current Employee - Crew Member
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cinemark part-time (More than a year)

    Pros

    The benefits were good at times, fun work environment, and a good first job.

    Cons

    Bad hours during slow seasons, managers play favorites, no real space to grow.


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