Cinemark Reviews | Glassdoor

Cinemark Reviews

Updated February 17, 2019
1,045 reviews

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3.3
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Cinemark Chief Executive Officer Mark Zoradi
Mark Zoradi
160 Ratings

Employee Reviews

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Pros
  • "Also: free movies, free popcorn as an employee" (in 504 reviews)

  • "Staff was like family; free popcorn and drinks on break" (in 42 reviews)

Cons
  • "You will make minimum wage or even as a manager less than 10/hour" (in 78 reviews)

  • "Weekends and holidays are required work days" (in 26 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Great Culture - Customer First"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cinemark full-time

    Pros

    -Growth potential is high but there is a lot of competition
    -CEO seems to care about the employee experience
    -Company is working to break old habits and bring positive change
    -Customers are always number 1 when decisions and being made
    -Free movies

    Cons

    -Some plans and tasks are not always thought out
    -Communication among different departments can be tough

    Advice to Management

    Let change happen


  2. "Fun and Easy First Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Box Office in Salt Lake City, UT
    Former Employee - Box Office in Salt Lake City, UT

    I worked at Cinemark part-time (Less than a year)

    Pros

    Variety, good management, food handling and preparing experience, cash handling experience, opportunity to make new friends, flexible hours.

    Cons

    Possible harassment issues, late nights on occasion, understaffed.

  3. "My experience at Cinemark has been educational and enjoyable."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Experience, Connections, Opportunities, Benefits, Openness

    Cons

    Bi-weekly pay, Awkward Schedule, Irksome management


  4. "Great first Time Job"

    StarStarStarStarStar
    Former Employee - Usher, Cashier, Box Office Associate in The Woodlands, TX
    Former Employee - Usher, Cashier, Box Office Associate in The Woodlands, TX

    I worked at Cinemark part-time (More than a year)

    Pros

    Co-workers are great, Managers are cool, Flexible hours.

    Cons

    Bias toward certain employees by managers.


  5. "Dont know what they are asking for...sorry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Sioux Falls, SD
    Current Employee - Assistant Manager in Sioux Falls, SD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cinemark part-time (Less than a year)

    Pros

    Free movies for me and my family.

    Cons

    Theater is out of date.


  6. "Unpredictable and poorly coordinated schedule"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Usher, Cashier, Box Office Associate in Pleasant Hill, CA
    Current Employee - Usher, Cashier, Box Office Associate in Pleasant Hill, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Cinemark part-time (More than a year)

    Pros

    There are a lot of different things to do while working here and you will probably learn a lot about movies

    Cons

    they literally do not care about your availability, the hours are horrible and completely unpredictable, they don’t respect you as a person, the management is completely undeserving of their positions

    Advice to Management

    Make sure the people who are managers aren’t treating their employees like garbage because it’s made working here the worst time of my life


  7. "Not Bad If You Like the Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Cleveland, OH
    Current Employee - Assistant Manager in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Cinemark full-time (More than 3 years)

    Pros

    -Free Movies
    -Paid to Screen the Movies Before they Come Out
    -Good Work Environment

    Cons

    -Prohibitively Difficult to Advance
    -The Pay is Terrible
    -Required to work evenings, weekends, and holidays.

    Advice to Management

    The Management Accreditation Program needs to be more practical. People need to be able to more easily advance if they have the skills and experience to do so. Additionally. the pay for assistant managers needs to increase dramatically. You will not be able to retain your best people paying them what you do.

  8. "Good first job"

    StarStarStarStarStar
    Former Employee - Theater Staff in Walnut Creek, CA
    Former Employee - Theater Staff in Walnut Creek, CA

    I worked at Cinemark part-time (Less than a year)

    Pros

    free movies, free or discounted food

    Cons

    long hours, bad management,


  9. "Easy Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Moosic, PA
    Current Employee - Assistant Manager in Moosic, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cinemark part-time (More than 8 years)

    Pros

    The work is easy and everyday is the same routine.

    Cons

    The pay doesn't reflect the position or time worked there.

    Advice to Management

    Use this position as a stepping stone to build management experience, but after 3 years or so, move on, because you'll hit a wall with your career unless you're willing to relocate across the country.


  10. "Good First Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Usher, Cashier, Box Office Associate
    Former Employee - Usher, Cashier, Box Office Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cinemark part-time (More than a year)

    Pros

    A good work environment where you can make a lot of friends. you also get free movies when you are not working. If you work hard enough, you can move up.

    Cons

    Working concession wasn't always fun and not every co-worker wants to work hard.