Cinemark Reviews

Updated May 7, 2021

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3.6
69%
Recommend to a Friend
76%
Approve of CEO
Cinemark Chief Executive Officer Mark Zoradi
Mark Zoradi
342 Ratings
Pros
  • "Fun, reasonable expectations, free movies(in 663 reviews)

  • "allowed one free popcorn on breaks(in 135 reviews)

  • Cons
  • "Everything that comes along with a minimum wage job in the service industry(in 99 reviews)

  • "You have to be there for a long time in order to be moved from concessions(in 58 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Cinemark and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year

      Fun and enjoyable place to work.

      Apr 29, 2021 - Usher in Oklahoma City, OK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The staff are really nice to get along with and you bond with the lot of them.

      Cons

      Sometimes not worth the salary.

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    2. 1.0
      Former Employee, less than 1 year

      Horrible and Stressful

      Mar 24, 2021 - Customer Service in Huber Heights, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy job, usually there’s a nice staff to work with, it’s also a fun job, closing hours were my favorite but, you’re there until 2-3am,

      Cons

      Pay is low, hours aren’t flexible, you never know your schedule until two days before your schedule starts so taking off or scheduling events around work is difficult, managers are hostile and rude, safety concerns because when they close, they pour the popper grease down a floor drain and never clean up the excess. I had fallen myself and fractured my knee. Managers don’t coach you, they’re just there to scold you and order you around. Customers are very rude and hostile at times. They’re not flexible with school hours. They don’t allow you to use the restroom, I was sent to the GM when I did. I had informed the managers about the popper grease issue and they never cared about it even though employees kept falling. Field mice issue at concessions and lobby as well, they always said they called the exterminators yet, we still had them. I would’ve clicked 0 stars if I could.

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    3. 4.0
      Former Employee, more than 1 year

      Great job for high school/college students

      Apr 8, 2021 - Cashier, Usher in Cincinnati, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible scheduling, opportunity for more hours in summer and winter, friendly coworkers, free movies

      Cons

      Minimum wage pay, working on weekends and holidays becomes tiring after awhile, some late nights, management can pick favorites at times

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    4. 4.0
      Former Employee, more than 1 year

      A fun job, but not amazing

      Apr 29, 2021 - Floor Staff in Novato, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fun, interesting, free movies, flexible schedule

      Cons

      can be stressful, old equipment

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    5. 4.0
      Former Employee, more than 1 year

      Great for a high school student or part time hours

      Apr 27, 2021 - Usher/Concessions in Manchester, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Very flexible hours, can take almost any day off -Great coworkers -Usher is really easy -Free movies

      Cons

      -Concessions is not fun, try to be an usher if you can -Don't expect a lot of hours, many employees -Have to work holidays

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    6. 4.0
      Former Employee, more than 5 years

      Fun job

      May 1, 2021 - Usher, Cashier, Box Office Associate in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great job for high school and college students

      Cons

      Low pay, night shifts mostly

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    7. 4.0
      Current Employee, more than 1 year

      Great Starting Job

      Apr 24, 2021 - Concessionist in Lakeland, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free Movies 50% off food WHILE WORKING

      Cons

      You will encounter a lot of people complaining about the high prices You may not use your free movie passes on busy days

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    8. 4.0
      Current Employee, less than 1 year

      Job

      Apr 27, 2021 - Usher, Cashier, Box Office Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun job, learned a lot, good management, free movies

      Cons

      Low hours, working holidays, you get dirty quick

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    9. 4.0
      Former Employee, more than 3 years

      Good people, but bad pay.

      Apr 18, 2021 - Usher in Valleyview, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good coworkers. Free movies. Get discounts on food!

      Cons

      Will over work you. Pays the bar minimum. Never gives pay raise even though they are supposed to after every 6 months.

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    10. 5.0
      Former Employee, less than 1 year

      The Best Ever

      Apr 24, 2021 - Dishwasher in Baltimore, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Of the scale for sure.

      Cons

      None none none none none

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    Viewing 1 - 10 of 1,618 Reviews

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