Citco Reviews | Glassdoor

Citco Reviews

Updated June 25, 2017
575 reviews

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Full-time Part-time

2.8
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Christopher Smeets
85 Ratings

575 Employee Reviews

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Pros
  • Free drinks (plus free beer every Friday) (in 65 reviews)

  • Good work/life balance, lots of learning opportunities, ACCA fees covered (in 26 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (7)

    "Senior Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accountant in Vilnius (Lithuania)
    Current Employee - Senior Accountant in Vilnius (Lithuania)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citco full-time (More than 5 years)

    Pros

    Citco is international company servicing clients all over the world. Working at Citco means growing as professional rapidly, deepening your accounting knowledge in various GAAP's and being central point of contact for financial reporting. Strong sense of teamwork, international culture, nice, friendly and intelligent colleagues. ACCA studies are fully paid by Citco. Great career opportunities since company is growing fast. Benefit package: health insurance, sport club, studies, each overtime hour is paid.

    Cons

    Overtime hours during reporting peaks, but these are steadily reducing, although these are compensated according to law.

    Citco Response

    May 4, 2017 – HR Director, Europe

    Dear employee, what a great review of Citco! It reflects so many things that we hear from employees: Interesting work, opportunities to constantly learn and develop, good culture and strong sense of ... More


  2. Helpful (1)

    "Senior Fund Accounting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Fund Accountant in Jersey City, NJ
    Former Employee - Senior Fund Accountant in Jersey City, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Citco full-time (More than 3 years)

    Pros

    Flexibility of work hours, free drinks in the pantry

    Cons

    Lots of office politics, they work you hard

    Advice to Management

    Value your employees

    Citco Response

    Apr 6, 2017 – Director, Retention Lead

    Dear Former Colleague - thank you for your review. Indeed we have demanding deadlines and deliverables - but as a professional accountant you know most such jobs have busy periods each month or ... More

  3. Helpful (4)

    "Rich company - miserly towards employee engagement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Manila, UT
    Former Employee - Anonymous Employee in Manila, UT
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Citco full-time (Less than a year)

    Pros

    Company seems to doing well despite their
    Clients - hedge funds going through a tough phase. They charge clients hefty fees resulting in high profitability - are offshoring work to low cost locations like Manila and Mumbai

    Cons

    Makes employees work on VIrtual desktops - no laptops allowed even for senior staff . Doesn't trust employees with laptops. Irony is employees can easily take photos of the same sensitive data - Global IT seems to be an ex gangster as shared by senior management locally. He doesn't trust employees

    Advice to Management

    Trust employees before asking them to trust you

    Citco Response

    Jun 22, 2017 – SVP, Human Resources, Asia

    Dear former employee, First, we absolutely respect your opinion and insights in terms of how Citco runs it's business, however on a couple of the points you raised I think they require a bit more ... More


  4. Helpful (7)

    "Don't work here unless no other options. Trust noone."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Jersey City, NJ
    Current Employee - Vice President in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Citco full-time (More than 5 years)

    Pros

    Colleagues. Dinner and drinks available. Car service.

    Cons

    Layoffs. Cliques over performance. Dishonesty.

    Advice to Management

    Be honest about office direction and expectations. Replace your entire HR department. Untrustworthy, uneducated and worthless.

    Citco Response

    Jun 20, 2017 – Managing Director, Jersey City Office

    Dear Employee: As one of the Managing Directors in the Jersey City office, I want to thank you for sharing your views and concerns. Our employee’s opinions are important to us; which is why we ... More


  5. Helpful (5)

    "They lied about the Bonus- There is none"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Citco full-time (More than a year)

    Pros

    They pay salary plus overtime

    Cons

    There is no bonus.

    Advice to Management

    Stop being cheap

    Citco Response

    May 11, 2017 – Local HR, Malvern PA Office

    Dear Colleague – I’m not sure what was said to you about our bonus practices or by whom, however our HR practice during the interview process is to make very clear that any bonus given at Citco is ... More


  6. Helpful (2)

    "Senior Fund Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Senior Fund Accountant in Charlotte, NC
    Former Employee - Senior Fund Accountant in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Citco full-time (More than a year)

    Pros

    Free beer. Good compensation for area.

    Cons

    Boring!!! Low chance of advancement.

    Advice to Management

    Streamline processes and you could increase employees capacity then you could service more clients or decrease the number of employees.

    Citco Response

    May 8, 2017 – Director, Retention Lead

    Dear Former Colleague - thanks for your feedback. I'm surprised to hear you found the work boring and then provide advice on on work processes that you could have had an influence on. As a Sr. Fund ... More


  7. "Senior Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Senior Business Leader in Jersey City, NJ
    Current Employee - Vice President Senior Business Leader in Jersey City, NJ

    I have been working at Citco full-time

    Pros

    Citco has a good culture

    Cons

    Citco needs better senior managers

    Citco Response

    May 18, 2017 – Director, Retention Lead

    Dear Colleague - Thanks for your 4 star rating and feedback. In the spirit of continuous improvement - I hope you will take the time to share your thoughts directly with upper management on where we ... More

  8. Helpful (8)

    "You think they care, but they don't care"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account in Malvern, PA
    Current Employee - Senior Account in Malvern, PA
    Doesn't Recommend
    No opinion of CEO

    I have been working at Citco full-time (More than 3 years)

    Pros

    Social Activities, Beers and kegs you can indulge in after hours, flexible summer hours, competitive pay

    Cons

    Privately owned, higher up personnel are related to the owning family, more emphasis on cutting costs than nurturing growth within, high turnover, and titles that have no correlation to responsibility level.

    Advice to Management

    Rotate people in their roles if you want to enrich them. If turnover is part of the business model, then keep doing what your doing.

    Citco Response

    Mar 6, 2017 – Director, Retention Lead

    Dear Colleague - I'm sorry to see that you think Citco doesn't "care". You've noted a number of ways that the company actually does show it's caring - with competitive pay practices, company ... More


  9. Helpful (3)

    "Worst experience of my life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Reporting Senior Accountant in Malvern, PA
    Former Employee - Financial Reporting Senior Accountant in Malvern, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Citco full-time (Less than a year)

    Pros

    Decent pay
    Good work/ life balance for a client services firm
    Nice office
    Free beer
    Some people are nice but

    Cons

    Dysfunctional HR department
    Terrible team structure with temps to hire
    Some managers are not fit to lead and have no concept of leadership

    Advice to Management

    Get better managers and invest in staff

    Citco Response

    Apr 21, 2017 – Local HR, Malvern PA Office

    Dear Former Colleague: Thank you for your feedback. We appreciate the pros listed and agree we have a good group of people we work with and make every effort to remain competitive with the ... More


  10. Helpful (1)

    "P/E Fund Administration"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA
    Recommends
    Positive Outlook

    I have been working at Citco full-time (More than 3 years)

    Pros

    Good salary, excellent benefits; good working environment, smart people; client facing role, challenging work.
    Great opportunity to work in fund administration and learn about P/E funds.

    Cons

    Need an effective advocates/leaders/change drivers in/for Malvern office to overcome organizational bureaucracy.

    Advice to Management

    This office is at a crossroads. Strong leadership and effective management will drive this office to fulfill its intended purpose and reach its potential. Otherwise, this office will continue to be an under-utilized resource for Citco.

    Citco Response

    Feb 22, 2017 – Director, Retention Lead

    Dear Colleague - many thanks for your 4 star rating and positive comments about your work experience in our P/E group. You make some interesting comments and I'm sure there are some constructive ... More


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