Citco Reviews | Glassdoor

Citco Reviews

Updated April 19, 2017
551 reviews

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Full-time Part-time

2.7
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Christopher Smeets
78 Ratings

551 Employee Reviews

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Pros
  • Free beer, good starting base salary for fresh graduates (in 62 reviews)

  • Work life balance/ great compensation dental care (in 25 reviews)

Cons
  • If you want a work life balance this is not the place for you (in 40 reviews)

  • Repetitive work, Long hours 70hr/week in month end (in 100 reviews)

More Pros and Cons

  1. "Senior Fund Accounting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Fund Accountant in Jersey City, NJ
    Former Employee - Senior Fund Accountant in Jersey City, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Citco full-time (More than 3 years)

    Pros

    Flexibility of work hours, free drinks in the pantry

    Cons

    Lots of office politics, they work you hard

    Advice to Management

    Value your employees

    Citco Response

    Apr 6, 2017 – Director, Retention Lead

    Dear Former Colleague - thank you for your review. Indeed we have demanding deadlines and deliverables - but as a professional accountant you know most such jobs have busy periods each month or ... More


  2. "Senior Vice President"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Senior Business Leader in Jersey City, NJ
    Current Employee - Vice President Senior Business Leader in Jersey City, NJ

    I have been working at Citco full-time

    Pros

    Citco has a good culture

    Cons

    Citco needs better senior managers


  3. Helpful (7)

    "You think they care, but they don't care"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account in Malvern, PA
    Current Employee - Senior Account in Malvern, PA
    Doesn't Recommend
    No opinion of CEO

    I have been working at Citco full-time (More than 3 years)

    Pros

    Social Activities, Beers and kegs you can indulge in after hours, flexible summer hours, competitive pay

    Cons

    Privately owned, higher up personnel are related to the owning family, more emphasis on cutting costs than nurturing growth within, high turnover, and titles that have no correlation to responsibility level.

    Advice to Management

    Rotate people in their roles if you want to enrich them. If turnover is part of the business model, then keep doing what your doing.

    Citco Response

    Mar 6, 2017 – Director, Retention Lead

    Dear Colleague - I'm sorry to see that you think Citco doesn't "care". You've noted a number of ways that the company actually does show it's caring - with competitive pay practices, company ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Worst experience of my life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Reporting Senior Accountant in Malvern, PA
    Former Employee - Financial Reporting Senior Accountant in Malvern, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Citco full-time (Less than a year)

    Pros

    Decent pay
    Good work/ life balance for a client services firm
    Nice office
    Free beer
    Some people are nice but

    Cons

    Dysfunctional HR department
    Terrible team structure with temps to hire
    Some managers are not fit to lead and have no concept of leadership

    Advice to Management

    Get better managers and invest in staff

    Citco Response

    Apr 21, 2017 – Local HR, Malvern PA Office

    Dear Former Colleague: Thank you for your feedback. We appreciate the pros listed and agree we have a good group of people we work with and make every effort to remain competitive with the ... More


  6. Helpful (1)

    "P/E Fund Administration"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Malvern, PA
    Current Employee - Anonymous Employee in Malvern, PA
    Recommends
    Positive Outlook

    I have been working at Citco full-time (More than 3 years)

    Pros

    Good salary, excellent benefits; good working environment, smart people; client facing role, challenging work.
    Great opportunity to work in fund administration and learn about P/E funds.

    Cons

    Need an effective advocates/leaders/change drivers in/for Malvern office to overcome organizational bureaucracy.

    Advice to Management

    This office is at a crossroads. Strong leadership and effective management will drive this office to fulfill its intended purpose and reach its potential. Otherwise, this office will continue to be an under-utilized resource for Citco.

    Citco Response

    Feb 22, 2017 – Director, Retention Lead

    Dear Colleague - many thanks for your 4 star rating and positive comments about your work experience in our P/E group. You make some interesting comments and I'm sure there are some constructive ... More


  7. "good people ok company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Fund Analyst in Jersey City, NJ
    Former Employee - Senior Fund Analyst in Jersey City, NJ

    I worked at Citco full-time (More than 10 years)

    Pros

    people are very helpful and friendly. always looking for everyone to succeed

    Cons

    longevity is no longer appreciated by higher management

    Citco Response

    Feb 14, 2017 – Director, Retention Lead

    Dear Former Colleague - Thanks for your positive comments. I see that you worked with us for 10 years - that's pretty impressive nowadays and thank you for your years of service. I'm sorry to hear ... More


  8. "Good company to start out with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Office Associate in San Francisco, CA
    Current Employee - Middle Office Associate in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Citco full-time (Less than a year)

    Pros

    Name recognition, decent benefits, hourly not salary.

    Cons

    Month end can be a stressful period, but followed by more down time. Less analytical and more repetitive once exposed to the majority of what you do.

    Advice to Management

    Push associates to do more projects and improve the process' currently in place.

    Citco Response

    Feb 6, 2017 – Director, Retention Lead

    Dear Colleague - thanks for your feedback and 4 star rating. I do hope you are taking the opportunity to pass on your thoughts to your direct manager or department head. If you have good thoughts ... More


  9. Helpful (3)

    "Depends on your manager and team...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Malvern, PA
    Former Employee - Anonymous Employee in Malvern, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Citco full-time (More than a year)

    Pros

    Good benefits, generous PTO and holidays off, summer flex schedules. Meals during busy season. Very friendly staff if you choose to be social.

    Cons

    Incredibly unprofessional atmosphere all around.

    Very high turnover.

    Terrible communication.

    If you have certain managers your life can become a living hell. No work life balance because if you're a competent employee you are expected to pick up the slack from irresponsible coworkers. No room for advancement under management who doesn't want anyone to be better than them. Senior staff turns a blind eye as long as all the work gets done.

    Promotions are based on seniority and not work so you have a lot of incompetent people in management positions.

    Advice to Management

    Promote managers based on skill not seniority.

    Citco Response

    Jan 6, 2017 – Director, Retention Lead

    Dear Anonymous - Thanks for taking the time to share your views and starting on a positive note to highlight our comprehensive benefit and time off policies. Like most financial services firms ... More


  10. Helpful (2)

    "Good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Citco full-time (Less than a year)

    Pros

    The people here generally try to improve the work environment and processes in place to make it more efficient and a better place to work. Aside from the constant improvement, I've been put on a great team that works well together.

    Cons

    Sometimes the work can be a little overwhelming, and overtime is required to get things completed on time. The software that is used often has flaws, and the workstations are not very powerful they tend to freeze up a lot and have issues, computers are dated. Not very flexible with hours, work from home, etc.

    Advice to Management

    Management should really consider being more flexible with work from home issues and implement a guideline for allowing work from home. The hours we work do not permit us to get things done during normal business hours. I think having a few days a month that could be flexible, remote days could help out employees tremendously.

    Citco Response

    Nov 21, 2016 – Director, Retention Lead

    Dear Employee, Many thanks for your positive feedback and additional thoughts. Certainly there are pros and cons in every work experience – but we are glad you can see the continuous improvement ... More


  11. Helpful (2)

    "Relaxing Job, Low Payment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Fund Accountant in Charlotte, NC
    Current Employee - Senior Fund Accountant in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Citco full-time (More than 3 years)

    Pros

    Job is relaxing, good life work balance.

    Cons

    Low payment, don't really appreciate talent employee. Too much up management.

    Advice to Management

    Value your talent employee with real increase on salary, not just some oral reward.

    Citco Response

    Oct 7, 2016 – Director, Retention Lead

    Thank you for your comments. Our Reward team has been addressing our Pay for Performance processes over the last couple of years with a focus on ensuring that our top talent and high performing ... More


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