Computacenter Reviews

Updated Aug 5, 2020

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3.5
65%
Recommend to a Friend
85%
Approve of CEO
Computacenter CEO Mike Norris
Mike Norris
341 Ratings
Pros
  • "great people, always willing to help(in 19 reviews)

  • "Good people, flexible working and felt like you did some good(in 18 reviews)

Cons
  • "No pay rises even after multiple years of service(in 18 reviews)

  • "your 'conditions' (work life balance, team atmosphare etc) are really depending on which customer are you supporting(in 15 reviews)

More Pros and Cons
  1. Helpful (1)

    "Come join one of the most exciting stories in the US IT Industry"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Mahwah, NJ
    Recommends
    Positive Outlook

    I have been working at Computacenter full-time for more than a year

    Pros

    Young, hungry, ambitious independent provider of IT services and solutions. Backed by large predominately European parent organization with a client base that includes some of the best known companies in the world.

    Cons

    Still in growth mode, so not everything is perfect, but come and be part of the solution!

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  2. "Good Place to work with"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Engineer in Frederick, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Computacenter full-time for more than a year

    Pros

    Decent Salary Good Benefits Good Management Good Work Environment Good Coworkers

    Cons

    The pay could be a little higher, however, there will likely be a raise soon.


  3. Helpful (1)

    "Not worth it"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Computacenter full-time for less than a year

    Pros

    Paid training, possibilities to do extra jours

    Cons

    stressful environment, inexistent management, except for pressuring you

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  4. "good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Devops Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Computacenter full-time for more than 3 years

    Pros

    good company to work

    Cons

    nothing for now as such

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  5. "If I could rate the company less than 1 star I would"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Lead in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Computacenter full-time for more than a year

    Pros

    Good if you need a start in IT, thats about it

    Cons

    Upper & middle management ineffective Morale for team is not managed or cared about Pay is below market value Only way to move up is to suck up to upper management No outlet to vent about issues since management doesnt care to take action Insurance plans offered are a rip off

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  6. "Computacenter"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Engineer 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Computacenter full-time for more than 3 years

    Pros

    Good clients to work for.

    Cons

    The pay is below what I would expect.

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  7. Helpful (3)

    "It's a gamble"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Computacenter full-time for more than a year

    Pros

    You can negotiate a good salary in the beginning, but after a year they work on getting rid of you.

    Cons

    SM3, SM2 and HR are all in the same bag. They work only with who they know and don't care of you are a hard worker. The company doesn't have a solid US presence. Upper managements is just a collective of other company rejects.

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  8. Helpful (3)

    "Avois this Sweatshop Operation at all costs"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vip Coordinator in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Computacenter full-time for more than a year

    Pros

    Nothing pro to list here. Computacenter is a terrible company that runs a business like a sweatshop operation and treats their employees poorly.

    Cons

    If you are an IT professional, with great technical skills that loves going above and beyond for your customers stay away from this company because they treat their top employees very poorly. If you are friends with the manager, that's another story. You can come in whenever you want or not come in at al.l You get to chill in the tech room all day and watch movies, youtube videos and or facetime with your friends while the ticket queues are all backed up and customers desperately need help. Unlimited nap time in the conference rooms or the cafeteria and if you are hungry just help yourself to lunch and never pay for it. ComputaCenter is one of the worst companies I have ever worked for as an IT Professional. Their payrates are not up to todays standard IT rates, health insurance is overpriced and they force you to use your vacation time when the customer has their Christmas Shutdown. They hire kids, that have no qualifications or knowledge about anything IT related to solve critical technical issues in a scientific environment that could cost the customer a lot of money if handled wrong. I worked late many times because of all the slackers and kids this company hires without properly getting compensated and/or never got a thank you. Yet when I said something to management all I get is grief. Hopefully the customer will wake up sooner then later and go with another vendor.

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  9. Helpful (5)

    "Stay clear of this company"

    1.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Computer Technician in Cambridge, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Computacenter full-time for more than 5 years

    Pros

    None There were no Pros

    Cons

    I had worked for Computacenter for 6 years. My home was in Westboro/Framingham. I was part of a rotation that serviced the Cambridge, MA site for at least 3 years. I worked 15 hour days when travel time/traffic on my commute was included. I was always re-imbursed for travel, mileage and parking when in Cambridge until one day I was called into meeting to be told I was laid off.... however, I was given the choice that if I were to work permanently in Cambridge without compensation for mileage, travel and parking that I could continue to work there. So I was laid off for approx 30 seconds and because I didn't have any options I took the job. I eventually found another job closer to home and had the last word. I didn't not give a 2 week notice. They didn't deserve one. I was screwed so many times from ComputaCenter my butt was sore. There was ABSOLUTLEY NO WORK LIFE BALANCE, it is ALL COMPUTACENTER, YOU DO NOT EXIST!

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  10. "4 months in after being brought aboard in an acquisition in the U.S."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Engineer in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Computacenter full-time

    Pros

    Offices in great locations: Southern and Northern California (Irvine & San Francisco), New York, Massachusetts. Good communication.

    Cons

    None so far, but it's only been a few months. More as it comes up

Found 484 reviews