Cook Out Reviews | Glassdoor

Cook Out Reviews

Updated February 23, 2017
178 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Jeremy Reaves
43 Ratings

178 Employee Reviews

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Pros
  • Learned how to work in a fast paced environment while maintaining good food quality (in 11 reviews)

  • Great pay, good insurance for 140 (in 17 reviews)

Cons
  • Long hours with overtime built in (in 24 reviews)

  • Terrible puris use of work life balance (in 8 reviews)

More Pros and Cons

  1. "Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cook Out part-time

    Pros

    Unlimited hours, great management, fast paced environment

    Cons

    Long shifts, extensive cleaning, management forces you to deal with incredibly offensive customers


  2. "It was alright"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cook Out full-time

    Pros

    Great coworkers, good food, enjoyed interacting with the customers

    Cons

    Management was way to harsh with work policies. Even working 12 hour shifts 6 days a week I wasn't allowed to take any breaks other than my lunch break, even a few seconds to rest my legs.


  3. Helpful (1)

    "Cookout"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cook Out part-time

    Pros

    None, I hated my job here.

    Cons

    Managers treat employees like trash and constantly have them doing dishes or cleaning even if it is rush hour and their station is empty.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "They do not believe in their workers"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Cook Out full-time

    Pros

    you get free food sometimes.

    Cons

    Paperwork system is not organized. Not a self esteem booster job. They say one thing and do another.

    Advice to Management

    They don't train you in everything you need to know. When you make a mistake from not knowing what to do, they fire you. The office doesn't communicate with you. You get second hand information. Have your higher ups answer their phones. to help their employees. They mix up their employees and accuse you of doing things you didn't do. Continuing to hire and fire to avoid paying for insurance.


  6. "Money to be made"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Richmond, VA
    Current Employee - General Manager in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cook Out full-time (More than 3 years)

    Pros

    They reward loyalty more than most any other attribute.
    Received raises every year as well as periodically based on performance.
    Casual dress. Freedom to make decisions for your store and order your product.

    Cons

    LONG hrs. Training is very involved and you must become proficient rapidly. Much of your training will be left to you once basic instruction is given. Paperwork is vast and time consuming due to the company's policy to not use computers or digital anything. Learn to use an adding machine, and familiarize yourself with fax machines and time clocks.

    Advice to Management

    Spend more time training the GMs one on one. It will pay off.


  7. "Loved The Job Would Work There Again"

    Star Star Star Star Star
    Current Employee - Cook in Conover, NC
    Current Employee - Cook in Conover, NC

    I have been working at Cook Out full-time (More than a year)

    Pros

    Taught Me Alot About Being A Leader And Increasing My Revenue In Food Business.

    Cons

    There Was Alot Of Favoritism

    Advice to Management

    Treat All Employees Of Equal Value


  8. "A Good Company for First-Time Employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Cashier in Greer, SC
    Former Employee - Cashier in Greer, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cook Out part-time (More than a year)

    Pros

    willing to work with you to build a flexible schedule, easy to get lots of hours, half-priced meals while on your shift, cross-training, raises based on your merit as an employee, easy to be promoted

    Cons

    short breaks for long hours, can be incredibly hectic based on location, more focus is placed on labor costs than personal workload so the management will frequently understaff

    Advice to Management

    Speed was often emphasized over quality at certain locations; sometimes, doing the job right involves a little "TLC" and a slow-and-steady attitude. Encouraging a breakneck pace while sacrificing courtesies to the customer is bad business.


  9. "Shift manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great people and great pay

    Cons

    long hours open till 4am.


  10. Helpful (1)

    "Worst Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Cashier in Dunn, NC
    Former Employee - Part Time Cashier in Dunn, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You get a free meal when you start working there, and when you ace the test.

    Cons

    The people I worked with were rude, exclusive, and did not communicate the duties I was expected to perform. The managers were not flexible with my schedule, I was in college and had to work until 2 am and be in class at 6am.

    Advice to Management

    Work on communication and inclusivity. Be more flexible with working students.


  11. Helpful (2)

    "Restaurant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Smyrna, TN
    Current Employee - Anonymous Employee in Smyrna, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Cook Out full-time (More than a year)

    Pros

    Good pay, quality product, good learning opportunity

    Cons

    Extremely long hours, push employees and managers harder than necessary



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