Dale Carnegie Reviews | Glassdoor

Dale Carnegie Reviews

Updated February 14, 2017
78 reviews

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Full-time Part-time

3.8
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Peter V. Handal
33 Ratings

78 Employee Reviews

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Pros
Cons
  • There were no benefits other than insurance (in 6 reviews)

  • The organization has been highly UNsuccessful at gaining market share and brand recognition (in 4 reviews)

More Pros and Cons

  1. "Ethical, engaging & fun culture!"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Dale Carnegie full-time (More than 8 years)

    Pros

    I have worked with Dale Carnegie Training of Central & Southern NJ for about 10 years, during which I have witnessed an exceptional leadership, a motivated workforce and more importantly an enjoyable organization to work for.
    Top management always instilled ethical behavior throughout the company, whether by ensuring compliance with all regulations or by interacting with clients and other stakeholders. They valued the input of staff, thus boosting employee morale and engagement even during organizational changes. It was very important to the leaders to create a fun environment where collaboration and synergy were constantly evident among our team members. Moreover, I was surrounded with coworkers who are hard workers, very skilled at what they do, in addition to being so helpful & thoughtful.

    I was fortunate and privileged to have been a member of this Dale Carnegie Office, where I grew professionally and personally. In a nutshell, it’s a wonderful place to be!

    Cons

    There was no downside to report.


  2. "Poor business model"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Consultant in San Antonio, TX
    Former Employee - Management Consultant in San Antonio, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Dale Carnegie (More than a year)

    Pros

    Excellent training. Skills for Success / Leadership Training / Sales Advantage

    Cons

    Franchise model. Poor business structure. No benefits.

    Advice to Management

    Be honest about the opportunity. If you wish to hire contractors - you need to treat them like contractors. They are independent, not employees.


  3. "Area Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AREA SALES MANAGER
    Current Employee - AREA SALES MANAGER
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dale Carnegie full-time (More than a year)

    Pros

    The lessons and experience learned is invaluable. Great corporate culture to support the franchisee's around the United States. New CEO has a great vision and moving things in the right direction. If you don't excel after working and experiencing the impacts of the courses and people you touch here, your blind. Gave the greatest tools to succeed personally and in the next position outside the company. Greatest building block to my career and my diplomas from the Dale Carnegie courses are the most valuable tools I have acquired.

    You can make a really great amount of money here if you work for the right franchisee and make sure you find out who has the best employee retention and it will be great. The trainers across the globe are all amazing and the company as a whole has very solid products for the market.

    Can be the greatest place to call home for your entire career, and become a valuable and profitable member of a global family.

    Cons

    The franchisee I worked for in the mountain regions was very poorly managed and very shady business and hiring practices, XX not all franchisee's are run the same way and each varies by its owners. Several of the territories are mis-managed and most lack an area manager for years at time or have a new area manager once or twice a year in the key territories.

    With the teaching that Dale Carnegie does for organizations and individuals each day, this franchisee did not practice its teachings and outside organizations recognized it with its high turnover. A base salary is in the contract and is taken away after a year but not explained in the interview process but instead just before the one year anniversary. They have a history sales staff retention because people can't survive long enough monetarily in the franchisee, in developing their neglected territory that has so much potential. There is potential but leads, accounts, and territories are mismanaged for profitable longevity.

    People can't survive long term without the proper monetary support and collaboration. There were no benefits other than insurance. No mileage reimbursement, or benefits that would help the employees or show employee retention and value.

    Sales-force CRM management was lacking and so much money was lost because of open territories and not allowing team collaboration to manage the account and lead management Hundreds of thousands of dollars was lost all because upper management didn't allow the existing team to manage current leads and active account in open territories and relied on past experiences to carry the account through.

    Advice to Management

    Stop hiring top talent and then loosing them by not being honest with salaries and comp structure up front especially for employees that are committing to neglected but high potential territories. Add increase employee benefits more than just health insurance. Break up the franchisee/territory rules of account engagement to allow more cross functional account penetration for national corp growth.

    Sales Force Management- Corp level I cant say but moving in the right direction, and for the franchisee level- get the best sales force management possible. Allow the existing team members to develop hot business and current active accounts- stop worring about the commission structure and saving money for the franchisee. The more exposure for the region the more for each territory and the success of each manager and the employee retention.

    Give employees the best opportunity to succeed especially when they believe in the company for more than just money. Give them the support to build a territory and not have to take out loans to survive, and be honest and fair in assessing a territory and its monetary ability, and fairly build compensation plans for the employees to make money and thrive. If you do this you will give them everything they need.

    This is one of the greatest places in the world to work, and we impact organizations globally in ways that words or dollars cant describe. Do the same for each sales manager and have the highest retention in the world. If you treat your employees and customers right, profits will come. Take a look at how each franchisee is managed and there success/failure/retention and adjust to make it what it used to be. Ive heard stories from the past and people and franchisee's made a killing and loved doing it.


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  5. "corporate trainer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Positive Outlook

    I have been working at Dale Carnegie full-time (More than 10 years)

    Pros

    Extremely rewarding to help people everyday. There's no other job like it.

    Cons

    Selling and teaching corporate training isn't easy.


  6. "Career Readiness - Agility - Mastery"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chief Learning Officer in Albuquerque, NM
    Former Employee - Chief Learning Officer in Albuquerque, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dale Carnegie full-time (More than 10 years)

    Pros

    Dale Carnegie ignited personal leadership engagement. World class global company that brings out the best in you. Know-how backed up by show-how.

    Cons

    Must be ready to work hard, work smart, be coachable.
    Compensation pays for high performance.

    Advice to Management

    Broaden brand. Partner with industry leaders. Take seat as a major corporate 'game changer'.


  7. "Highest Quality Professional Development Team in Central New Jersey!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Training Consultant in Hamilton, NJ
    Current Employee - Corporate Training Consultant in Hamilton, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very positive work environment amongst team members! The whole team is very motivating and supportive. The CEO is very supportive in helping you be the best consultant, and successful in what you do!

    Cons

    I currently have no cons to share!

    Advice to Management

    Keep doing what your doing!


  8. Helpful (1)

    "Mixed bag"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dale Carnegie full-time (More than 10 years)

    Pros

    Great people (and I mean great!) across the world
    The principles on which the company was founded
    Lots of time off
    Good medical and dental (a little pricey though)

    Cons

    I worked for Corporate- not one of the franchises. Pay was easily 20% below market. An extra week or two off does not offset tens of thousands of dollars in pay, in my opinion. Zero chance for career advancement. Some managers have absolutely no people skills (odd, considering the company they work for). CFO was a horrific leader and allowed his inner circle to do whatever they wanted...while they all kept tabs on everyone else. A bunch of bullies who used to say "perception is everything" when they were wrong about something- they don't have the slightest clue about the perceptions people have of them. A new CEO came on board recently and hopefully will stop this nonsense because if not, more talented people will continue to leave and fast.

    Advice to Management

    Might be time to clean house, to hear employee feedback of the experiences they've had with certain managers. Hold those managers accountable and throw out the garbage (that's putting it nicely).


  9. "Training Consultant Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good way to get feet wet in consulting and L&D

    Cons

    Can be disengaging. Lots of admin work

    Advice to Management

    Pay your interns!


  10. "Fantastic Dale Carnegie team in Central & Southern, New Jersey!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Training Consultant in Hamilton, NJ
    Former Employee - Corporate Training Consultant in Hamilton, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dale Carnegie full-time (More than 3 years)

    Pros

    Very warm and supportive environment. Extremely motivated and energetic team with a clear vision and mission. Business goals of the organization are clearly communicated to staff. Very professional. Great people with even bigger hearts! I miss them all! Hard work, passion and perseverance is handsomely rewarded!

    Cons

    None. I made a personal decision to shift away from a lifelong career in sales.

    Advice to Management

    Continue to walk the talk and live the great principles of Dale Carnegie!


  11. "Director Public Sector Business Development"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Culture, Braintrust, Leadership, Clients, Leadership

    Cons

    Up and Down Market, Corporate Revenue Stream, R&D, Marketing, Leadership



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