Dale Carnegie Reviews | Glassdoor

Dale Carnegie Reviews

Updated September 14, 2017
88 reviews

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3.9
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Joe Hart
4 Ratings

88 Employee Reviews

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Pros
Cons
  • There were no benefits other than insurance (in 6 reviews)

  • That said, you CAN earn a decent living if you become a successful franchise owner, master trainer, or join the corporate office (in 5 reviews)

More Pros and Cons

  1. "Amazing Company with Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dale Carnegie full-time

    Pros

    Company with a great mission and purpose of serving others. Incredible staff to work with.

    Cons

    Takes a few years to build up accounts and make good money.


  2. Helpful (1)

    "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dale Carnegie part-time

    Pros

    one team that works together. Good learning opertunities

    Cons

    small structure, not particularly mobile

  3. "They practice what they preach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dale Carnegie full-time

    Pros

    Kind people, and a supportive international community. Lots of opportunities for growth.

    Cons

    Still building the brand they deserve


  4. "business consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Dale Carnegie full-time

    Pros

    The programs were very good

    Cons

    The owners from North Jersey are not honourable people and failed to pay EARNED commissions to their sales staff on many occasions.

    Advice to Management

    when someone brings in money, pay them the agreed commission. Pretty Simple.


  5. "Work with nice people in an aged office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Director in Lutherville Timonium, MD
    Former Employee - Marketing Director in Lutherville Timonium, MD
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Dale Carnegie full-time (More than a year)

    Pros

    You receive tons of training and work with great people.

    Cons

    Things move slowly, processes are outdated. Pay is low unless you work in sales and work your butt off. Expect to work lots of hours (unpaid) without immediate payout.

    Advice to Management

    Update processes to improve worklife. Express care for work life balance. Hire more administrative people to do smaller tasks and help sales team.


  6. "Dale Carnegie Trainer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Dale Carnegie part-time

    Pros

    It's a wonderful experience, watching others grow around you.

    Cons

    It takes a lot of time and commitment to prepare for each session, while holding down a full time job.


  7. Helpful (1)

    "Content and Cause are great, Leadership was not"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dale Carnegie full-time

    Pros

    Learning environment
    Access to wide array of clients
    Ability to work on many different types of things

    Cons

    Leadership had no real sense of vision, didn't practice what they preach, was blind to certain middle managers that were detriment to brand and company overall

    Advice to Management

    Continue taking an honest look at the organization and those in leadership

  8. Helpful (1)

    "Poor business model"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Consultant in San Antonio, TX
    Former Employee - Management Consultant in San Antonio, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Dale Carnegie (More than a year)

    Pros

    Excellent training. Skills for Success / Leadership Training / Sales Advantage

    Cons

    Franchise model. Poor business structure. No benefits.

    Advice to Management

    Be honest about the opportunity. If you wish to hire contractors - you need to treat them like contractors. They are independent, not employees.


  9. "Ethical, engaging & fun culture!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Dale Carnegie full-time (More than 8 years)

    Pros

    I have worked with Dale Carnegie Training of Central & Southern NJ for about 10 years, during which I have witnessed an exceptional leadership, a motivated workforce and more importantly an enjoyable organization to work for.
    Top management always instilled ethical behavior throughout the company, whether by ensuring compliance with all regulations or by interacting with clients and other stakeholders. They valued the input of staff, thus boosting employee morale and engagement even during organizational changes. It was very important to the leaders to create a fun environment where collaboration and synergy were constantly evident among our team members. Moreover, I was surrounded with coworkers who are hard workers, very skilled at what they do, in addition to being so helpful & thoughtful.

    I was fortunate and privileged to have been a member of this Dale Carnegie Office, where I grew professionally and personally. In a nutshell, it’s a wonderful place to be!

    Cons

    There was no downside to report.


  10. Helpful (2)

    "Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AREA SALES MANAGER
    Current Employee - AREA SALES MANAGER
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dale Carnegie full-time (More than a year)

    Pros

    The lessons and experience learned is invaluable. Great corporate culture to support the franchisee's around the United States. New CEO has a great vision and moving things in the right direction. If you don't excel after working and experiencing the impacts of the courses and people you touch here, your blind. Gave the greatest tools to succeed personally and in the next position outside the company. Greatest building block to my career and my diplomas from the Dale Carnegie courses are the most valuable tools I have acquired.

    You can make a really great amount of money here if you work for the right franchisee and make sure you find out who has the best employee retention and it will be great. The trainers across the globe are all amazing and the company as a whole has very solid products for the market.

    Can be the greatest place to call home for your entire career, and become a valuable and profitable member of a global family.

    Cons

    The franchisee I worked for in the mountain regions was very poorly managed and very shady business and hiring practices, XX not all franchisee's are run the same way and each varies by its owners. Several of the territories are mis-managed and most lack an area manager for years at time or have a new area manager once or twice a year in the key territories.

    With the teaching that Dale Carnegie does for organizations and individuals each day, this franchisee did not practice its teachings and outside organizations recognized it with its high turnover. A base salary is in the contract and is taken away after a year but not explained in the interview process but instead just before the one year anniversary. They have a history sales staff retention because people can't survive long enough monetarily in the franchisee, in developing their neglected territory that has so much potential. There is potential but leads, accounts, and territories are mismanaged for profitable longevity.

    People can't survive long term without the proper monetary support and collaboration. There were no benefits other than insurance. No mileage reimbursement, or benefits that would help the employees or show employee retention and value.

    Sales-force CRM management was lacking and so much money was lost because of open territories and not allowing team collaboration to manage the account and lead management Hundreds of thousands of dollars was lost all because upper management didn't allow the existing team to manage current leads and active account in open territories and relied on past experiences to carry the account through.

    Advice to Management

    Stop hiring top talent and then loosing them by not being honest with salaries and comp structure up front especially for employees that are committing to neglected but high potential territories. Add increase employee benefits more than just health insurance. Break up the franchisee/territory rules of account engagement to allow more cross functional account penetration for national corp growth.

    Sales Force Management- Corp level I cant say but moving in the right direction, and for the franchisee level- get the best sales force management possible. Allow the existing team members to develop hot business and current active accounts- stop worring about the commission structure and saving money for the franchisee. The more exposure for the region the more for each territory and the success of each manager and the employee retention.

    Give employees the best opportunity to succeed especially when they believe in the company for more than just money. Give them the support to build a territory and not have to take out loans to survive, and be honest and fair in assessing a territory and its monetary ability, and fairly build compensation plans for the employees to make money and thrive. If you do this you will give them everything they need.

    This is one of the greatest places in the world to work, and we impact organizations globally in ways that words or dollars cant describe. Do the same for each sales manager and have the highest retention in the world. If you treat your employees and customers right, profits will come. Take a look at how each franchisee is managed and there success/failure/retention and adjust to make it what it used to be. Ive heard stories from the past and people and franchisee's made a killing and loved doing it.


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