Darktrace Reviews

Updated May 23, 2022

To filter reviews, or .

Found 545 of over 565 reviews

3.1
54%
Recommend to a Friend
63%
Approve of CEO
Darktrace Chief Executive Officer Nicole Eagan
Nicole Eagan
165 Ratings

What people are saying about Darktrace

Join the conversation on

Tech

208.6K Members 

Ask candid career questions

-1 - https://www.fishbowlapp.com/bowl/technology/posts?cf=gd&utm_medium=Glassdoor&utm_source=glassdoor.com&utm_campaign=Reviews&utm_content=Employer-content-prominent-Reviews&utm_term=Darktrace~1059406
Join the conversation on

Top Review Highlights by Sentiment

Pros
  • "Great people, really fun times at the office but that's about it, they also hire with no experience(in 34 reviews)
  • "Great team to work with and for.(in 19 reviews)
  • "Great colleagues & regular social events(in 19 reviews)
  • "great benefits(in 16 reviews)
  • "Darktrace offers a great opportunity for you to learn a lot!(in 12 reviews)
Cons
  • "poor management and don't care about employees(in 62 reviews)
  • "Feels like a reality tv show because of the toxic culture and workplace drama.(in 38 reviews)
  • "There is no training for leaders.(in 28 reviews)
  • "Low salary, few products to sell(in 20 reviews)
  • "very low pay for tech team(in 20 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Darktrace and is not affected by filters.

Want more demographic options?
  1. 5.0
    Current Employee, more than 1 year

    Cyber Technology Specialist

    Apr 26, 2022 - Cyber Technology Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get to learn and train from the basics. Everyone is super nice and helpful. You can grow within the company very fast. There are lots of women in higher positions and even the CEO is a woman. A great place to start your cyber security path and learn more about AI and Machine Learning.

    Cons

    None. I guess I love the company and people very much.

    Be the first to find this review helpful
  2. 4.0
    Current Employee, less than 1 year

    Hard work, good pay

    May 12, 2022 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good compensation, must work for it

    Cons

    Demanding day to day, but understandable for such a young work force

    Be the first to find this review helpful
  3. 2.0
    Current Employee

    High stress

    May 12, 2022 - Inside Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    No experience required for a BDR, and no prior sales experience needed for an AE.

    Cons

    Over work and micro manage employees. No avenue to get better education and move up.

    Continue reading
    2 people found this review helpful
  4. 4.0
    Current Employee, more than 1 year

    Incredible technology, tough sales process

    Apr 19, 2022 - Account Executive in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Darktrace is like the Wild West of sales & cyber security. There will be many opportunities for you to make an incredible amount of money and you really get out what you put in. The technology is very interesting, and it is the perfect opportunity for you to get your feet wet in a booming industry with little to no experience fresh out of college. If you are okay with a high intensity environment, this is the place for you. You are rewarded strongly for your effort and success, and there are little rules or roadblocks in the way to stop you from making good, good money.

    Cons

    If you do not have any previous sales experience, this role will be nearly impossible. There is an incredibly steep learning curve, and training does not help as much as it needs to. You will be thrown into the fire quickly and without much support, and this is why Darktrace tends to have such a high burnout rate after training, hence some of the 1-2 star reviews I think. If you are not prepared to swim, you will sink quickly as there is not much support for you once in the field. Lean on your coworkers, and find a more experienced rep to lean on for questions/advice. The internal CRM is abysmal and is quite literally it’s own living organism - it will do whatever it wants, shuts down often, and is a pain to navigate. However, when you get used to it it becomes manageable. You WILL be seen as a number and not a name. Management is adamant about numbers. This is a British company, not American. High intensity, high volume, and long hours. You will be expected to perform at your peak but you will be rewarded for it. Don’t be afraid to reach out for help when you need it.

    Continue reading
    4 people found this review helpful
  5. 5.0
    Current Employee

    Love it here so far!

    Apr 23, 2022 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free Health Insurance Good base pay Company Incentives Encouraging coworkers and management Company covers work-related expenses: client meetings, work-related travel, staff meals

    Cons

    Definitely a learning curve if you’re not familiar with cyber security

    Continue reading
    Be the first to find this review helpful
  6. 3.0
    Former Employee

    Work is client-focused and supporting demos and contracts

    May 4, 2022 - Cyber Technology Specialist in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Asking colleagues for advice was encouraged, and good support from other departments in the event of technical challenges.

    Cons

    This role supports the sales team, and the sales cycle can feel repetitive.

    Be the first to find this review helpful
  7. 5.0
    Current Employee, less than 1 year

    Not that bad

    Apr 18, 2022 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was an okay experience, probably wouldn't do it again

    Cons

    lots of hard work, too much work made me really burnt out

    Be the first to find this review helpful
  8. 2.0
    Former Employee

    Bad Fit

    May 3, 2022 - Business Development Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Large company -Many branches across the country/world

    Cons

    Long hours, huge amount of turnover

    Be the first to find this review helpful
  9. 1.0
    Former Employee, less than 1 year

    Glorified SDR Role

    May 23, 2022 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Well thought out sales process

    Cons

    -misleading commission structure - you will be lied to in the interview -UK culture of asking for your college GPA?? Very weird -expect extreme micromanagement with multiple daily calls and extreme stress if you’re not hitting your insane targets -you’ll see people quit in droves

    Continue reading
    Be the first to find this review helpful
  10. 1.0
    Former Employee

    Avoid

    May 18, 2022 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    None :( genuinely can’t think of any

    Cons

    Avoid. You’ll make a little money but the expectations are insane and not worth it.

    Be the first to find this review helpful
Viewing 1 - 10 of 545 Reviews

Darktrace Reviews FAQs

Darktrace has an overall rating of 3.1 out of 5, based on over 565 reviews left anonymously by employees. 54% of employees would recommend working at Darktrace to a friend and 56% have a positive outlook for the business. This rating has improved by 9% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Darktrace employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Darktrace. This rating has improved by 8% over the last 12 months.

54% of Darktrace employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Darktrace 3.2 out of 5 for work life balance, 2.9 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Darktrace to be benefits, career development, coworkers and the cons to be senior leadership, culture, management.

Popular Careers with Darktrace Job Seekers

JobsSalariesInterviews

Work at Darktrace? Share Your Experiences

or