Digi International Reviews | Glassdoor

Digi International Reviews

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Found 98 reviews

2.5
StarStarStarStarStar
Rating TrendsRating Trends
33%
Recommend to a Friend
34%
Approve of CEO
Digi International CEO Ron Konezny
Ron Konezny
31 Ratings
Pros
  • "Work life balance, nice colleagues to work with(in 12 reviews)

  • "Great work environment, lots of perks and fringe benefits, largely hands off and trusting of their employees, excellent facilities(in 10 reviews)

Cons
  • "Upper management doesn't trust their own people, when they want something, they acquire new companies(in 9 reviews)

  • "Very low morale, with lower budgets and layoffs breeding a culture of fear(in 3 reviews)

More Pros and Cons
  1. Helpful (2)

    "Positive Change Takes Time"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SmartSense Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Digi International full-time for more than a year

    Pros

    -SmartSense has a great opportunity to quickly corner a large market. -The startup environment means things are more relaxed and there is a lot of room to grow. -Coworkers are friendly, honest, and passionate about what they do. I have been at SmartSense for less than a year so my perspective is different than coworkers who have gone through the acquisition process which left some deep scars. I think when we...

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    Cons

    -The transition from a startup to a more mature and structured company is causing friction and frustration among many not ready for the change. -Being part of a public company with an HQ in the midwest and a slower way of doing things has its challenges but we must push our culture on them. I completely understand coworker frustrations with pay in such a hot job market especially when they see friends changing...

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    Advice to Management

    Communicate more with employees. Help them understand that they are valuable and building something great. Let the startup culture make you better.

  2. Helpful (1)

    "You could do better..."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Digi International full-time for more than 4 years

    Pros

    Good people in the trenches--lots of hard workers. Immediate supervisors are usually responsive to feedback. If the company can figure out how to get with the times, we have a chance to really be a leader in our industry.

    Cons

    Where to start... The customer service team as a whole greatly outweighs the engineering workforce, and as a result, we do a lot of apologizing to customers. Bugs don't get fixed in a timely manner, features that don't make sense for use cases, platforms crashing altogether. The orders/finance employees won't process anything that is one character out of place--they can't be bothered to lift a finger to even change...

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    Advice to Management

    Don't force a narrative blindly and ignore the facts around you. There are problems that need to be fixed. Products that simply do not work. People who deserve to be adequately compensated. If you truly want to embody "#onedigi", you need to listen to your people on the ground. We're the ones that make this company run. Oh, and I don't want to hear any more about Ron's Tesla. I drive a crappy lease on this salary.

  3. Helpful (8)

    "HORRIFIC UPER MANAGEMENT"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Digi International full-time for more than a year

    Pros

    Its in chinatown so there is good food

    Cons

    TERRIBLE PAY! TERRIBLE INSURANCE! TERRIBLE EXPECTATIONS OF HOURS TO BE WORKED. Expect to do Greg Carters job for him and then expect to do your job on top of it in the same amount of time. This place has a bullish old school mentality and most people under the age of 35 hate their lives there. He will also dangle raises over your head that you will never get just to squeeze more work out of you. Kevin Riley...

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    Advice to Management

    DIGI doesn't give a damn about people where TempAlert did. If you want people to bust their butt for you when you pay them nothing you need to at least treat them well.

  4. Helpful (3)

    "Good colleagues, bad upper management"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer 
    Doesn't Recommend
    No opinion of CEO

    I worked at Digi International full-time for more than 2 years

    Pros

    -Kind people to work with. -Work-life balance is good, although vacation day is few.

    Cons

    -Compensation is low, not competitive to other companies in the same area. -Upper management doesn't trust their own people, when they want something, they acquire new companies. -Upper management doesn't care about the people. -Old boy's club, do what's told, never negotiate business models with engineering teams. -Some decisions don't make sense, which hurts the company a lot. -Old style culture. People thank each...

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    Advice to Management

    -Care about your own people, care about what they think and how they feel. -Trust you own teams, give them more support. -Raise the salary, otherwise you can not attract young people. -Culture changing is not something you just speak out, take actions, start from yourselves.

  5. "Digi is one of the best places I've worked."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Digi International full-time for more than a year

    Pros

    Smart people to work with, variety in the projects that we work on, management provides transparent and relevant insight into corporate decisions, and I feel like my voice is heard when it needs to be.

    Cons

    I'd like more smart people to work with.

    Advice to Management

    From past experience I'd say it's hard for management to maintain the level of accomplishment you've achieved at Digi. Advice: Stay focused on core competencies, and don't lose sight of the fun.

  6. Helpful (3)

    "This should be the last place to consider"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Digi International full-time for more than 4 years

    Pros

    Unlimited sick days Two floating holidays The people you work with are smart

    Cons

    1. No room for progress ( there is no career development at all with digi) We have not had yearly reviews in 3 years. That means no feedback ( good or bad) and no one there to mentor you or to care about your career. They have been promising a change for the past 3 years and nothing has happened. 2. Pay and compensation is way below average. After my research, I found that most employees should be making 15-20k more....

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    Advice to Management

    LISTEN TO YOUR EMPLOYEES. Communicate honestly with employees Give better compensation ( yes it is about the money) that is why people go to work. Listen to the opinions of your engineers, they are the ones who know the product best, don’t dictate. If you want your engineers to be happy have them work on something they are proud of. Quality comes before schedule.

  7. Helpful (2)

    "M2M - Mediocre 2 Mediocre"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Digi International full-time

    Pros

    Great people to work with.

    Cons

    A culture of fear has permeated the company and is reflected by flat performance and poor products. Upper management is trying to change this, but doesn't understand how to change culture. "Maybe a shiny new corporate office will do the trick?".New acquisitions with great products are swallowed up by this old-style of management and shortly wither away. Innovation requires trust and openness. These things cannot survive...

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    Advice to Management

    Innovations does not come from the top. Stop directing product development and start listening to your customers and engineers.

  8. Helpful (4)

    "Keep on Searching"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Digi International full-time

      Pros

      There are a handful of hardworking, genuine people but most likely they will be gone in the next few months.

      Cons

      This is a technology company that is operating like it is 1980. Processes do not make sense and there are too many people who get involved. It slowly became a sour work environment. Also vacation is basically non-existent and it is a old school corporate environment where if you were ripped jeans you will be shunned. Management expects employees to bend over backwards for them but they barely show appreciation or respect.

      Advice to Management

      Provide opportunity for growth, training and also salary increases. More females and diversity in management would also be beneficial. Respect those who are grinding and doing all the work and revaluate those you have in management positions.

    • Helpful (2)

      "do not recommend"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Eden Prairie, MN
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Digi International full-time for more than 20 years

      Pros

      great lifelong friends made here

      Cons

      low pay, old boys club

      Advice to Management

      take care of your long time employees

    • Helpful (2)

      "Digi"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Digi International full-time

      Pros

      Was a great place to work

      Cons

      Concetrate on money not people

      Advice to Management

      Pay attention

    Found 98 reviews