Digi International Reviews | Glassdoor

Digi International Reviews

Updated August 9, 2017
71 reviews

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2.7
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Digi International President and CEO Ron Konezny
Ron Konezny
12 Ratings

71 Employee Reviews

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Pros
  • Great work life balance, everyone is very friendly and will do everything they can to help you succeed (in 9 reviews)

  • Great work environment, lots of perks and fringe benefits, largely hands off and trusting of their employees, excellent facilities (in 9 reviews)

Cons
  • Upper management not friendly and did not treat lower level as they were equal human beings (in 6 reviews)

More Pros and Cons

  1. "Just Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    Disapproves of CEO

    I worked at Digi International full-time (More than 10 years)

    Pros

    I think in general they have a pay scale and benefits package that is standard in the "average" corporate world. Nothing to fancy, but definitely enough to consider a position there. Most of the staff in the sales side of the business is friendly and hard working. The company overall has the best of intentions to treat the staff well and do the best they can for the customers and the company. Some managers are very good about career development and supporting internal advancement.

    Cons

    While the company intends to do good for their employees, overworked and under appreciated staff is becoming the new norm around Digi. Executives are too focused on the Smart Solution/ Cold Chain side of the business to care that the hardware business is suffering. There are just not enough resources to deliver the high quality product that customers expect in a timely manner. To top it off, they are switching IT systems from the best in class to antiquated limited systems which will likely only cause more issues for the already overworked staff. If you are thinking about a job anywhere near the sales side of the business, I wouldn't recommend it unless you are really up for a challenge (high quotas, low resources). Maybe if you intend to join the smart solutions side of the business or engineering it wouldn't be so bad.

    Advice to Management

    Focus on the core business. You can't have a company to support Smart Solutions if you don't have the hardware money to back it. The sales and customer support teams are overworked and under appreciated. Make your employees happy and they will make your customers happy.


  2. "Bad Company to work for"

    StarStarStarStarStar
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Digi International full-time

    Pros

    nothing much to talk about

    Cons

    1) doesn't care about employees
    2) more worried about quarterly earnings

  3. "Regional office is great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Digi International full-time

    Pros

    A close-knit team, have adopted some of the latest technologies which make writing and compiling code a breeze. Latest products have a lot of potential

    Cons

    Although working hours are flexible, new employees could use more vacation time.

    Advice to Management

    Should pass on more perks to the regional office


  4. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Digi International full-time

    Pros

    Design and build product in USA

    Cons

    Lack of Company Support for Employees within business unit and from HR when seeking assistance with job or personnel issues. Lack of Support from Sales Management to ensure sales team and ultimately company success.

    Chasing quarterly Wall Street numbers appears to be Digi's main focus.

    High Employee turnover.

    Advice to Management

    Stop chasing Wall Street and focus on product innovation and employee retention.
    Focus on the customer and employees instead of Wall Street.

    An unstable work force and sales force due to frequent firing and individuals leaving due to excessive stress to job requirements and sales quotas will only continue to create an unstable company.

    The outside and inside sales individuals pay the ultimate price for not meeting unrealistic sales quotas and timelines to turn regions around.

    Sales Management continues in their rolls without being held accountable for their failures. They manage up instead of down and provide no real support for their sales teams to ensure their success. The Sales force is seriously under staffed.


  5. Helpful (3)

    "Upper management - old boys club."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Digi International full-time (More than 8 years)

    Pros

    Some really great people.

    Cons

    Rules were not the same for every department. Some managers micro manage. Some people were allowed to work from home or more flexible work schedules and others were not. Not always good opportunities for growth. Pay lower than average. Upper management not friendly and did not treat lower level as they were equal human beings.


  6. Helpful (3)

    "Company Stuck in neutral"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Digi International full-time (More than a year)

    Pros

    Nice people, facilities are decent but aging. New executives are trying to improve but execution at the next level is lacking.

    Cons

    Lack of execution in sales and development. Behind the curve on product innovation.

    Advice to Management

    Take a hard look at the development and sales leadership at the 2nd tier, too much Digi way of thinking. Need new blood to innovate.


  7. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Minneapolis, MN
    Former Employee - Inside Sales Representative in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Digi International full-time (More than 3 years)

    Pros

    Nice medium size organization. Access to senior management. They organize company outings and small little thank you events.

    Cons

    Pay is low, advancement can be slow.

  8. Helpful (3)

    "Used To Be A Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Digi International full-time (More than 8 years)

    Pros

    Good perks - workout room with locker room and showers, on-site café and walking trails. Great people to work with.

    Cons

    Lots of money in the bank but nobody wants to spend it. Shrinking benefits. Very low morale, with lower budgets and layoffs breeding a culture of fear. Recently taking on big company mentality where upper management views employees as numbers (cost).

    Not for the long haul, not a company where you can expect to retire.

    Advice to Management

    Stop trying to address every niche market that comes along and stick what you do best and what actually generates revenue.

    Work to retain employees who are your best or be stuck with the rest.


  9. "Nice Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Manager in Bloomington, MN
    Former Employee - Inside Sales Manager in Bloomington, MN

    I worked at Digi International full-time (More than 3 years)

    Pros

    There is a lot of different product offerings allowing to create a complete solution for the customers. Engineering support is solid and for the most part based around the customers needs.

    Cons

    At the time the there was limited direction from the company to incorporate some of the technologies and companies. This may be different now that leadership has changed.


  10. Helpful (1)

    "Embedded Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Digi International full-time

    Pros

    Tried to provide a 40 hour week job

    Cons

    Management and politics are terrible there. Way to many layers of politics, not many career growth oportunities


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