DigiStream Reviews

Updated Dec 28, 2020

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3.9
76%
Recommend to a Friend
84%
Approve of CEO
DigiStream Founder Will Aaronson (no image)
Will Aaronson
33 Ratings
Pros
  • "I have been an Investigator at DigiStream for two years(in 8 reviews)

  • "over time, company vehicle, positive atmosphere and management , work independently(in 4 reviews)

Cons
  • "You have to work long hours, but if you like overtime then the job is perfect(in 18 reviews)

  • "your social life will be gone, they make most investigators work weekends, even with seniority(in 5 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great Place to Get Started!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Workflow Assistant in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DigiStream full-time for more than a year

    Pros

    -A great team of wonderful people that have a lot of enthusiasm about their work. -The office has a lot of opportunity for career growth. If you're someone looking to get into the field, or just looking for a career change in general, I would recommend this company. -Management values employee input in how to improve the business. -Lots of fun experiences to be had in a very unique field.

    Cons

    -Work can vary a lot seasonally.

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  2. "Beware"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Investigator in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DigiStream full-time for more than a year

    Pros

    Provide a vehicle Provide equipment Lots of hours

    Cons

    Health will suffer No night/weekend life Managers will throw you under the bus They will ask you to lie on reports

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  3. Helpful (1)

    "A decent job is decimated by a toxic culture consisting of overly authoritative micro management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Surveillance Investigator in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DigiStream full-time for more than 3 years

    Pros

    -Great for adventurous individuals or people that like to travel as you'll do a lot of travel around your location of hire -Good position for independent or autonomous people that work well alone -Company provides vehicles, equipment and door to door full time pay for the minute you leave home -An occasional presence of comrade between investigators over phone calls and texts in the field - Investigators see something new pretty much everyday in the field, things never seem too repetitious

    Cons

    Where to start? Digistream possesses a toxic work culture that stems from management and branches out into the field creating hostility between investigators and office staff. It’s the complete snowball effect and we’re all aware snowballs don’t slide UP a hill; they slide from the TOP DOWN. Management is responsible for this toxicity but they fail to take accountability for it due to their extreme stubborn denial. They attempt to establish a trustworthy perception among new hires but it only takes a few months to notice their true colors. Once employees become aware of their unethical tendencies they become a threat to management as they become fearful they'll run their mouths to other new hires. They PREY on naive recruits that will be willing to sacrifice their HEALTH, their SAFETY and their LIVES all for terrible pay and severe mistreatment. DON'T BE THAT PERSON UNLESS YOU DIRELY WANT A PI LICENSE. I mentioned 3 vital words above (HEALTH, SAFETY AND LIVES) in the previous sentence that deserve further detail. HEALTH - This line of work will require you to wake up at odd hours and operate on minimal sleep and function with no consistent sleep cycle. Sleep deprivation will result in a metabolism slow down and result in weight gain for those not blessed with crazy fast metabolisms. Don't even get me started on the abundance of sitting with the position. Some cases you may be stuck in the van for 5-8 hours NOT including drive time. That's right, you'll be sitting for 9-16 hours some days which of course can lead to weight gain too. You will NOT have access to a bathroom and management will REJECT your LABOR LAW PROTECTED bathroom requests to defecate. If the natural bowel movement process continues past nit-picky management’s liking, you will be pressured to use a bucket to go #2 in. Appreciate having your labor law rights yanked from you and enjoy inhaling feces fumes in a hot sweaty van for 7.5 hours. Last but not least, you of course don't have access to any microwave or stove and your cold food will spoil in the spring and summer so your diet will worsen. SAFETY - Digistream indirectly influences the need for extreme and illegal driving tactics from investigators for the benefit of THEIR own behalves and their beloved clients. They don't care about their employees, revenue and client retention comes first. Inexperienced and stat greedy managers will even push investigators to partake in unsafe practices on cases where subjects are aware of their presence. Instead of listening to investigators on not pushing it on a compromised case, they'll disregard any input and give outrageous advice sitting. I've seen new naive investigators run into plenty of DANGEROUS AND THREATENING situations from subjects with criminal backgrounds all because they listened to incompetent management directive. LIVES - Digistream will expect you to sacrifice YOUR LIFE for them. You will work weekends for years, your vacation requests will be blatantly ignored for weeks/months, YOU will be responsible for the horrendous employee turnover rate and pick up extra days when short staffed. I get this industry does bring some unique traits that will of course cut into your social life due to the nature of the job. My problem is DIGISTREAM does nothing to help compensate with the organic social life downfalls of the industry. Your sacrifice working weekends for years won't be noticed and you will continue to work weekends, your hard work will lead to ignored and rejected vacation requests and you will be the one that suffers when management isn't doing their job to establish a good work culture that leads to horrific employee retention. All of these aspects are areas DIGISTREAM is responsible for, NOT the nature of the work. The company preaches a "hard work will be rewarded" mentality when most of the higher-ups have had their positions handed out to them by being family friends or close acquaintances of the company owners. Management plays favorites and only reward “yes, men” and individuals with previous management experience. Any type of polite advice from field staff will be sensitively perceived as insubordination and will result in disciplinary action. An absolute “one way street” type culture and very reminiscent of a dictatorship. The worst part is most recommendations on how to improve field operations come from seasoned field veterans but are shot down from individuals with minimal field experience that had their positions handed to them or their paths up the corporate ladder carved out for them.

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  4. "Not a bad gig"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Investigator 
    Recommends
    Positive Outlook

    I worked at DigiStream full-time

    Pros

    over time, company vehicle, positive atmosphere and management , work independently

    Cons

    weather effects job in summer and winter, anxious moments can lead to stress, boring at times

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  5. Helpful (1)

    "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Private Investigator in Worcester, MA
    Recommends
    Positive Outlook

    I worked at DigiStream full-time for more than a year

    Pros

    company car, equipment, decent pay, lots of available overtime

    Cons

    a lot of hours can be spent just sitting in a car, not a great fit for those who need to be occupied constantly

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  6. "Management is awesome!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Investigator in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DigiStream full-time for more than a year

    Pros

    You get a company vehicle, they supply you with all of your equipment and you get paid to drive. Also the manager is super nice and great to work with!

    Cons

    You have to work long hours, but if you like overtime then the job is perfect.

  7. Helpful (2)

    "Avoid this company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Investigator in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at DigiStream full-time for more than a year

    Pros

    Take-home car, opportunity for OT, gas card, plenty of work

    Cons

    Summers can be brutally hot, zero regard for client’s demands, stat-focused instead of client-focused. Management is immature, incompetent, and dishonest

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  8. "Good I enjoy it"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Investigator in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DigiStream full-time for less than a year

    Pros

    Great Training, Good Place to work

    Cons

    Can be long hours but also can be short days

  9. "Best job ever"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Office Employee in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at DigiStream full-time for more than a year

    Pros

    The people are awesome, the best office environment I've ever worked in. I was lucky enough to start my career here and I couldn't ask for a better company to work for.

    Cons

    None, great company to work for.

  10. "One iof my favorite jobs, ever!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Office Manager in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DigiStream full-time for more than a year

    Pros

    Everyone is super understanding that we are people and not just employees. Your voice is not only heard, but your opinions are welcomed. If you want to advance, are good at your job, and are willing to put in the work you can move up. Don't assume you are entitled to this. We do a lot of Team Building, holiday party, Investigator Event( s), & Office Events

    Cons

    Long hours for Field Staff (but lots of overtime)

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