Direct Technology Reviews | Glassdoor

Direct Technology Reviews

Updated April 27, 2017
40 reviews

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3.7
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Rick Nelson
26 Ratings

40 Employee Reviews

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  1. "Pay's not great, but interesting and fulfilling work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Engineer in Roseville, CA
    Current Employee - Field Engineer in Roseville, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Direct Technology full-time (More than 3 years)

    Pros

    ECATS 9-1-1 is growing by leaps and bounds, and now has a huge chunk of the national market. Interesting work, especially if you like Linux systems.

    Cons

    Pay is not great, and there is an enormous amount of travel involved. As a field engineer, there's really nowhere upwards to go within the company, unless you self-start your own re-education.

    Advice to Management

    Give bonuses.


  2. "An ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior .NET Developer in Roseville, CA
    Former Employee - Junior .NET Developer in Roseville, CA
    Recommends
    Positive Outlook

    I worked at Direct Technology full-time (More than a year)

    Pros

    Good pay and benefits, room for career growth, social events, huge break room and patio

    Cons

    Company wide standups every monday

  3. "Project Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Direct Technology full-time

    Pros

    great culture to work in and awesome management

    Cons

    i have non at this time


  4. "Goober job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Direct Technology part-time

    Pros

    Very great company with lots of room to grow

    Cons

    They text you every day to come to work

    Advice to Management

    Hire better superiors


  5. Helpful (2)

    "Great, Growing Company with Room to Improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly, casual atmosphere
    Team-oriented
    Great HR team that keeps things fun and interesting

    Cons

    Lack of Benefits
    - minimum healthcare contribution requirement
    - 6 month waiting period before eligible to participate in 401k
    - No sick leave - only 10 PTO days a year
    Severe lack of training
    Little knowledge sharing
    Open office plans are never a good idea

    Advice to Management

    Invest in your employees.
    Improve benefits to allow for a better work/life balance and offer sick leave especially if you're not going to rethink the open office plan. Increase healthcare contribution because only pitching in the minimum portrays a negative non-team player approach and does not make your employees feel valued.
    Invest in training and make it a priority.


  6. Helpful (3)

    "The day I left was the best day of my life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Lincoln, CA
    Former Employee - Software Developer in Lincoln, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Direct Technology (More than 3 years)

    Pros

    Their official training policy as of a few days before I left was "trial by fire" a quote from my first days at the company this is great if you want a lot of experience really fast.

    Cons

    The environment is generally very stressful, management asks employee opinion but after asking does the exact opposite (cough open floor plan cough), Turnover rate went from nill when I started to I wouldn't bother learning anyone's name because they would be gone in a couple months anyways. Oh and pay that's 10k/yr less than industry average. I wouldn't know any better but the next job I got was a significant raise with about half the work load.

    Advice to Management

    Honestly I don't think that the issues with the company can be solved. If certain team members end up really taking over the management and certain higher ups are removed they stand a chance but if you own a Porche and the people you manage can't afford to properly maintain any car your pay structure is broken.


  7. "Lead Client Communications Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Client Service Analyst in Roseville, CA
    Current Employee - Senior Client Service Analyst in Roseville, CA
    Recommends
    Positive Outlook

    I have been working at Direct Technology full-time (More than 3 years)

    Pros

    Good energy, fun, nice office

    Cons

    Poor pay, mediocre benefits, blah blah

    Advice to Management

    Pay your employees more

  8. Helpful (1)

    "Don't let the 'technology' in the name fool you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sacramento, CA
    Former Employee - Anonymous Employee in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Direct Technology (More than a year)

    Pros

    It's a paycheck, so preferrable to being homeless.

    Cons

    Ownership is focused on keeping costs down, which translates to a lot of style over substance. IT is a joke, seems like a lot of duct tape and bailing wire holding the infrastructure together, constant turnover on that team. Middle management is basically in the business of brown-nosing and being condescending to keep their jobs safe. Very clique-based environment, pretty demoralizing to hear about the DT family, then to either be talked to, or watch a co-worker being talked to, in a demeaning/condescending way. Unless you hate yourself and want to be miserable all the time, keep looking.

    Advice to Management

    Treat your employees better, better benefits, better pay. No one cares about fancy coffee machines and wine and cheese parties in the office, when they make below market and get garbage medical/401k/PTO. Try focusing less on your fancy toys and focus more on how happy your employees are, or are not. Try bringing in a CEO, who doesn't have an ownership stake in the company, and can make objective, intelligent financial decisions. Hire smarter people, not sycophants.


  9. "Pretty cool."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Direct Technology (Less than a year)

    Pros

    Laid back, flexible, great people, interesting work (sometimes), occasional company-funded work parties, cool office with snacks & games. My salary is pretty competitive too. Overall I quite enjoy working here.

    Cons

    Very mediocre benefits (PTO & medical), higher-ups seem very sales-driven rather than delivery-driven.

    Advice to Management

    Rethink the 2 weeks of PTO policy–it will not attract top industry talent. It gave me huge pause when I got my offer letter!


  10. "You WANT to be here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Direct Technology full-time

    Pros

    Everyone is positive. Everyone is helpful. The feeling of motivation and striving for better flood this place. I look forward to coming to work each day.

    Cons

    Health insurance isnt cheap. But i do not blame the company for this.


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