Great Benefits, but Stressful Environment - Commercial Underwriter Acuity Insurance Employee Review

3.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Leadership provides great benefits, adequate pay, and the company culture brings people who are generally eager and willing to help when problems arise

Cons

Communication between departments is lacking. Workload balance is not well managed across teams. Management uses respectful words but not always a respectful tone. Too many emails with changes to the job process day by day - without ways to reference the information quickly down the road. Favoritism and nepotism is alive and well.

Explore other reviews about Acuity Insurance

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, pay, flextime. Still a carrier that allows underwriters to make decisions and they do not sweat a lot of things the larger carriers do and still perform well.

Cons

Your manager can make or break your time here. There are a lot of changes you will see many comments on here but these changes are needed.

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

401K Contribution and the Summer picnic

Cons

- Flextime is decreasing - More work with higher expectations but no additional compensation - Conflicting information given on wanting to write more business faster but then expecting more tools be used which takes longer. Quote by Managment recently : "If you think you don't have enough time, you do...." Biggest statement of disconnect in a while. - Which leads to the next point: Big disconnect between Leadership and Employees. Leadership believes that we have no reason to be unhappy because no one is truly listening to the employees anymore; not like they used to. What used to feel like a family now feels corporate. The same people are moving up the ladder fast and living the dream while everyone else gets walked all over. - Some managers are now seeking "demotions" because of the changing expectations and culture. Demotions by choice are not usually allowed here. - A lot more people "choosing to retire early" over the last few years. It used to be hard to get people to retire.

7
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