Decent but underpaid - Claims Service Adjuster Allstate Employee Review

4.0
Jul 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Very good training and communication. A professional environment--the retention is very high for this position overall. Pension plan still available for employees. If you stay around, cap is high for this position----$88k I believe.

Cons

For those coming in with no experience, salary is low compared to other companies. Allstate recently bumped up the entry level pay band but even after that is STILL paying below competitors. Goal-setting has become overly ambitious. Its impossible for adjusters to hit new goals implemented no matter how efficient and diligent or how many over time hours you put in.

Explore other reviews about Allstate

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

prompt direct deposit pay, every two weeks internet credit every included on every other check loved the health insurance the provide employees 401K match

Cons

Had to to resign due to health reasons

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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