Poorly run call center - Anonymous employee Allstate Employee Review

2.0
Oct 22, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the people who were employed there were nice.

Cons

Unfortunately the same employees were under paid and were not rewarded for quality work. You couldn't use sick days or PTO, calling in sick even if you had the days put your job in jeopardy. Very much a who you smoozed with work environment.

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5.0
Jun 3, 2026
Recommend
CEO approval
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Pros

A Great place to work!

Cons

I don't have anything to add

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, pto can be ok same day without manager approval so long as you have time & there's availability to take off

Cons

Goals constantly changing, which means commissions is always changing for the worse of course. You're not human there, call center environment from hell. I felt like a zombie

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