Liability adjuster - Claims Service Adjuster Allstate Employee Review

3.0
Feb 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits and large amount of PTO days from the first day you start . Flexible work schedule and family atmosphere. I can't stress enough it really is a family atmosphere . Your coworkers will go above and beyond for you.

Cons

Pay is way to low for the work load. They just started a pathetic bonus program that's not worth mentioning . All promotions are based on hidden agendas and favorites. It has nothing to do with the quality of work or experience. You will see this in almost every review . I was told this my first week in and I thought everyone was just being bitter. I have witnessed it with my own eyes and have heard management discuss "giving" certain positions to certain people. Either work 9-10 hours a day or suck at your job. Work life balance is ridiculous

Explore other reviews about Allstate

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong brand recognition makes conversations with clients easier.

Cons

Compensation and commission structures can feel inconsistent depending on the office.

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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