Horrible and heartbreaking, life changing in a bad way. - Customer Service Representative Amazon Employee Review

1.0
Apr 10, 2012
Recommend
CEO approval
Business Outlook

Pros

The pay was most definitely a plus especially in this hard of times. The only other thing that was at all positive were the people that worked there.

Cons

I normally never write reviews for anything, especially jobs, but this is required. Amazon does not care about any individual employee, they act like they do to your face, until all of a sudden 30 people are all 'terminated' at once, for no reason whatsoever. People who had worked there for 15 years sometimes longer and some who started from the ground up with them and worked there for a year to three years. They just let you go with no word or explanation, they are outsourcing all of their jobs, so why did they need to build a new building? Because they are selfish. I refuse to even buy anything from the site anymore because of how I was treated as an employee and after I was treated after I was 'terminated'. They do not deserve the praise that they get, and they sure do not deserve the business they get. From working behind the scenes I know, without a shadow of a doubt that they do everything for themselves and nothing for the customer. Customer's were so unhappy about things but they just did not care, and still don't. Everyone currently working there or thinking about working there need to watch out, they are next, for no reason at all they will be left without a job, with bills to pay for and no money. Run far far away from Amazon!!!

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company Great opportunity Good

Cons

Too many politics to be honest

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

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