I have worked just over a year at Amazon now in Customer Service and I feel that you are just a robot. - Customer Service Associate Amazon Employee Review

2.0
Dec 23, 2013
Recommend
CEO approval
Business Outlook

Pros

The Shares and benefits you get are good if you stay 2 years and looks good on your CV. Nice to deal with customers and help them.

Cons

I do not know many people who have managed to stay the 2 years at Amazon. It is a stress factory and you are not allowed to think for yourself it seems. Have to get authorisation for too many things. Supposed to be a place where the customer comes first - what about the employees I ask!!!

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5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

good company, great learnings, good pay

Cons

more layoffs, very uncertain, long interview process

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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