2.0
Jun 8, 2011
Current employee
Tampa, FL
Recommend
CEO approval
Business Outlook
Pros
American Express does pay better than most travel companies for a travel agent position.
Cons
Performance measurement is too stringent and is all about numbers instead of the whole person. It used to be a fun place to work, but has become very high stress, with very little job security. They terminate talented people, then hire inexperienced people that take too long to train and get up to par. It's become too much of a revolving door.