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Auto-Owners Insurance

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Field Claims Representative - Anonymous employee Auto-Owners Insurance Employee Review

1.0
Aug 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The co-workers (other adjusters/support staff) was great. Training at corporate; Lansing cool place to visit if you go in the right time of year. Company car for field adjusters.

Cons

The pay was absolutely horrible. I left in 2010 as a field claims adjuster not even making $40K...seriously. The benefits were typical benefits; Christmas bonuses which could range up to 10% (not worth it to work a full year for this horrible company) and profit sharing (aka incentive bonus). Not sure how they stand now. Manager was a meek and mild coward with no back-bone...not sure how he even walked up-right. The adjuster makes a decision to pay or not to pay for something and manager went over your head to make you look like the idiot. NO WORK/LIFE BALANCE AT ALL. Refused to have kids while in the business. When I left, 3 other people in my office followed. About a month after finding a much better opportunity, we found out we were pregnant with our first child. Like I said, I wasn't going to bring children into this awful environment. Anyone taking the time to read this, trust me, you're better off to collect your unemployment until you find something better than this. AWFUL AWFUL AWFUL!!!!!!!!!!!!

Explore other reviews about Auto-Owners Insurance

5.0
Jun 5, 2026
Recommend
CEO approval
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Pros

Work-life Balance Workload Culture Benefits

Cons

Work from home Relocation expectations

avatar
Auto-Owners Insurance Response
4w
Thank you for taking the time to share your review. We are glad to hear you've had a positive experience with our work culture and we appreciate your feedback.
2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job to do if you’re halfway smart and actually try.

Cons

Low salary compared to other companies. Raise your concerns with this or anything else and management basically blackballs you for any opportunity for growth. You can do twice as much work as some of your co-workers and still get the same measly 3% annual raise. You’re better off coasting through the job rather than giving 100% effort. The harder you work, the more responsibilities they give you without any monetary compensation.

3
avatar
Auto-Owners Insurance Response
1w
Thank you for sharing your review. We value your feedback regarding compensation as we continue to evaluate our programs. If there is anything additional you would like to share, please email us at conversation@aoins.com.
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