Auto-Owners Insurance Reviews | Glassdoor

Auto-Owners Insurance Reviews

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Found 334 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
66%
Recommend to a Friend
86%
Approve of CEO
Jeffrey S. Tagsold
41 Ratings
Pros
  • "Yearly bonus of profit sharing (15% of salary this year)(in 35 reviews)

  • "Christmas bonus is excellent perk to look forward to each year(in 33 reviews)

Cons
  • "It's easy to stagnate if you don't catch the eye of upper management(in 15 reviews)

  • "Strict dress code, but they're getting better(in 12 reviews)

More Pros and Cons
  1. "Great company and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Analyst 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Auto-Owners Insurance full-time for more than 4 years

    Pros

    Benefits, great people, work life balance

    Cons

    Needs better family benefits like maternity leave.

    Auto-Owners Insurance2019-05-19
  2. "People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underwriter 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Auto-Owners Insurance full-time for more than 6 years

    Pros

    People are fun and outgoing!

    Cons

    The team has clicks and make you feel left out

    Auto-Owners Insurance2019-05-21
  3. Helpful (1)

    "Benefits great but very club like management ceilings. New ideas not welcome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Underwriter in Lansing, MI
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Auto-Owners Insurance full-time for more than 9 years

    Pros

    Benefits are great, people are nice training good

    Cons

    Very few strategic thinkers at the top. Middle management are babysitters to make sure people follow the handbook. Promotions go to those who excel in this area, not for innovative ideas and leadership acumen. Too big to fail mentality

    Advice to Management

    Empower your management team and get out of your senior leadership bubble. Many of your senior managers are ineffective! Do something about it.

    Auto-Owners Insurance2019-05-16
  4. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Underwriter 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto-Owners Insurance full-time

    Pros

    Relaxed environment. Bonus is nice when we get it. Pension plan is fully funded.

    Cons

    Lower pay compared to industry and other locations.

    Auto-Owners Insurance2019-04-25
  5. "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Lines Underwriter in Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto-Owners Insurance full-time for more than 2 years

    Pros

    - Great company culture - Easy to make friends in the company

    Cons

    - Old school methods ( no work from home, promotions depend on year with the company).

    Auto-Owners Insurance2019-04-23
  6. Helpful (1)

    "Great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underwriter in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Auto-Owners Insurance full-time for more than 4 years

    Pros

    Solid culture, learning environment, consistent, stable

    Cons

    Lack of dynamic, innovative products and training resources

    Auto-Owners Insurance2019-04-20
  7. "Lots of opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Software Developer 
    Recommends
    Approves of CEO

    I have been working at Auto-Owners Insurance full-time for more than a year

    Pros

    Hour lunch, great immediate management, lots of opportunities

    Cons

    Not enough documentation for code

    Auto-Owners Insurance2019-04-10
  8. Helpful (2)

    "AO is great for some people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in Lansing, MI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Auto-Owners Insurance full-time for more than 4 years

    Pros

    -Strict 37.5 hour work week

    Cons

    -Massive amounts of technical debt spread through IT -Very uncompensated for the development positions -Promotions on NOT merit based at all but instead based on how much your manager likes you -Upper management cares very little about IT(seen as a cost center) and as such is not willing to provide them the necessary tools in many cases -Strict dress code

    Advice to Management

    If you don't get up to pace with the times as the older generation stops buying insurance then AO will find itself obsolete.

    Auto-Owners Insurance2019-04-15
  9. Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commercial Underwriter 
    Recommends
    Positive Outlook

    I have been working at Auto-Owners Insurance full-time

    Pros

    The management team participates with the team. Those that don’t care are looking for other employment.

    Cons

    Lost some good underwriters lately.

    Advice to Management

    Keep to past 5 months going in the right direction.

    Auto-Owners Insurance2019-02-23
  10. Helpful (3)

    "Branch Claim Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Auto-Owners Insurance

    Pros

    The people here are good to work with. Your schedule has a bit more flexibility than your other major carriers. Pay is ok.

    Cons

    It has been said in previous reviews but the company runs a razor thin number of claim handlers. You do the work of two. The company does not implement anything to help lighten your work load such as dividing the work load. People do not like to take vacations because while they are gone, almost no one does their work.

    Advice to Management

    We need to step into the 90s of claim work and work to decrease work load of handlers to prevent burn out

    Auto-Owners Insurance2019-03-06
Found 334 reviews