Auto-Owners Insurance Reviews

Updated May 21, 2020

To filter reviews, or .
3.7
73%
Recommend to a Friend
93%
Approve of CEO
Auto-Owners Insurance Chairman and CEO Jeffrey S. Tagsold (no image)
Jeffrey S. Tagsold
65 Ratings
Pros
  • "Great Culture, great benefits, Student Loan Reimbursement(in 39 reviews)

  • "Profit sharing bonuses and Christmas bonuses help make up for the lower salaries(in 38 reviews)

Cons
  • "expectation to be married to the company first if you want to go into upper management(in 17 reviews)

  • "Low pay and micro-management, high-turnover(in 16 reviews)

More Pros and Cons
  1. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto-Owners Insurance full-time for more than 3 years

    Pros

    Opportunity for growth, ok salary, large company with small office feel

    Cons

    Salary could be better, but overall not bad

    Auto-Owners Insurance2020-04-25
  2. "Great people and opportunity for growth"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Claims Representative in Pensacola, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto-Owners Insurance full-time for more than 3 years

    Pros

    Decent pay, lots of bonus opportunities, pension

    Cons

    Lots of window time and driving

    Auto-Owners Insurance2020-05-19
  3. "Great Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Policy Rating Technician in Lansing, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Auto-Owners Insurance full-time for less than a year

    Pros

    For the most part everyone is extremely friendly, very easy to speak with superiors if ever necessary. Family culture, great management. They are flexible with schedules depending on what you need.

    Cons

    Pay is below industry average for all positions. Systems are super outdated, very slow to make changes.

    Continue reading
    Auto-Owners Insurance2020-05-08
  4. "Ideal for a Steady Eddie or Predictable Patty"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Underwriting Specialist 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Auto-Owners Insurance full-time for more than 10 years

    Pros

    - Predictable work hours (little to no nights or weekends) - Never any layoffs - 7.5 hour work days

    Cons

    - Favoritism is abundant. - It is virtually impossible to get ahead financially. "Raises" are typically only inflation. - In most positions, you will be treated like a Kindergartener. The micro-managing is strong. You must be at your desk ready to work at a set time and you have specified lunch hours. - There is a very clear lack of transparency. - Very slow to adapt (ex: dress code, working remotely) - You are evaluated by every numerical metric possible. - Advancement opportunities will be very limited unless you are relocatable. - Very unhealthy office politics

    Continue reading
    Auto-Owners Insurance2020-05-22
  5. "Wonderful Experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Intern in Denver, CO
    Recommends
    Positive Outlook

    I have been working at Auto-Owners Insurance part-time for less than a year

    Pros

    The company environment is such where employees across departments support one another and is a welcoming place to work. Positive employee attitudes definitely translate to effective customer service. Interns also gain exposure to most different company functions, depending on where in the United States you are.

    Cons

    Can't think of many, just that experiences may differ depending on which office you work for as not all managers are created equal.

    Auto-Owners Insurance2020-04-22
  6. "No accountability or opportunities"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Lines Underwriter in Brentwood, TN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Auto-Owners Insurance full-time for more than 3 years

    Pros

    Pension after 5 years and plenty of PTO.

    Cons

    Low pay, small annual increases, and low morale

    Continue reading
    Auto-Owners Insurance2020-05-01
  7. Helpful (3)

    "average"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Underwriter 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Auto-Owners Insurance full-time for more than 5 years

    Pros

    good benefits. flexible sick/family time. pension. 4% 401k match

    Cons

    very rigid and mundane atmosphere. very outdated corporate style of thought with no motivation or compensation to perform better. aggressively hiring young people to train as the total package is very under compensating relative to the industry. upper management is company promoted (normally a good thing) but very biased if not chugging the kool aid. talks about the team and being a fortune 500 company all the time but very unwilling to back it up or compensate the real workers driving the machine. many “lifers” that are comfortable not making progress and just abusing the system with as little work as possible (bred by the attitude and non motivational compensation techniques). no repercussions for milking the system or not doing your share of work/job.

    Auto-Owners Insurance2020-03-11
  8. "Excited to come into work every day"

    5.0
     

    I have been working at Auto-Owners Insurance

    Pros

    There is something really special about this company. Everyone here really cares about and values customers, agents and each other. Everyone from the CEO down truly wants to take care of people, do the right thing and make a positive difference.

    Cons

    I really don’t have any. No company is perfect, but if I ever see something that isn’t ideal it helps when you know that everyone’s intentions are good and we all have the same goals and objectives.

    Continue reading
    Auto-Owners Insurance2020-02-28
  9. Helpful (1)

    "Software developer"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Negative Outlook
    Approves of CEO

    I have been working at Auto-Owners Insurance

    Pros

    Management seems very willing to invest in new technologies, so there is a great deal of opportunity to learn. Insurance related training and coursework is available. Management folks are fair and honest. People are rarely fired... even when they should be.

    Cons

    Low pay. No option for remote work. Old fashioned dress policy. Teams are disorganized and change constantly, making it exceedingly difficult to effectively complete work in a timely manner. Cliques sometimes bully out of box thinkers and drive them away.

    Continue reading
    Auto-Owners Insurance2020-03-11
  10. "Great work/life balance"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Business Analyst in Lansing, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto-Owners Insurance full-time for less than a year

    Pros

    Great work/life balance, exposure to senior leadership (everyone meets the CEO within their 1st 6 months), amazing coworkers, stable and secure job...

    Cons

    Salary is average or below average

    Auto-Owners Insurance2020-02-24
Found 383 reviews