Bought out, then Sold out - Technical Support BMC Software Employee Review

3.0
Apr 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Most of the Pros I have of my experience at BMC are through interactions with my colleagues who came over from the company they purchased. I will say that their Wellness program is second to none, and helped me lose 20 pounds. Maybe that also had to do with being forced to working remotely once they closed down our office in NJ, and I no longer had food to snack on in our office kitchen.

Cons

Once our office was closed down, the handwriting was on the wall. Never felt fully engaged with the company after that point. Also, supporting a product that was not born and bred at BMC made the team feel out of the loop. Just found out another round of cuts occurred and more colleagues have been released.

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5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job and very fast paced

Cons

No cons- it was good

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They hardly ever fire anyone.

Cons

They hardly ever fire anyone. Comp plan is terrible. You get paid on Opportunities sources but there isn't any criteria written down on what makes a discovery call turn into an opportunity. Leading them to cherry-pick deals and choose if you get paid or not. They don't have product market fit. The entire new logo space didn't close anything last year. Getting placed in a good, high paying seat is all dependent upon nepotism. No clear path for growth. Constantly moving the goal post and changing promotion criteria. The promotion path leads you to a role that has historically not closed a deal and the role is a huge pay cut for some BDR's leading to high churn or career BDR's.

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