BMC Software reviews

4.0

79% would recommend to a friend

(2,871 total reviews)
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Ayman Sayed

85% approve of CEO

70% positive business outlook

BMC Software has an employee rating of 4.0 out of 5 stars, based on 2,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BMC Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Jul 13, 2015

Not the same company it use to be

Recommend
CEO approval
Business Outlook

Pros

Good starting salary, can't think of anything else positive to say but there is a 20 word minimum to post so...

Cons

Not the same company I joined 4 years ago. Things changed just over 2 years ago with a hostile takeover attempt by a majority shareholder (Elliott) and BMC swallowed a "poison pill." This hurt long term sales. A year later they went private and promised to invest in their products. This also hurt long term sales. Most of the talented people left at this time. The new owners are all "vulture capitalist" firms. They've done massive RIFs every 6 months since. While laying people off, the owners took out a $900 million loan and paid themselves bonuses for a "job well done." Their products got pushed out the door with fatal defects that took several months to resolve. They no longer innovate. Their products have been stale for years and their competitors are catching up or passing them. I went from feeling like a valuable asset to the company with some of the best managers in my career (they all left) to having a horrible manager and feeling like an expendable number at the end. Annual salary increases are non-existent. Would not recommend this company to anyone.

2.0
Jul 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Accelerated vesting and stock options kept a lot of us there when we should have left.

Cons

sales turnover averages about 50-80% per year, in 5 years here I literally could not even keep track of the new reps, and this has not stopped as I still have many friends here, turnover is higher than ever right now. You have a mix of almost IBM-like lifers here and 3rd rate reps that didn't have any other options than to go to BMC. BMC has not made a good technology acquisition in years. Of the whole portfolio, maybe 3 products are worth selling; Control-M (mainframe team), ADDM (the discovery tool) and MyIT. But unfortunately you have quota for 50 products and if you're in ESM (distributed person) you won't be selling Control-M Scheduling. For the ESM/distributed products they have 3 lines of business: 1) monitoring --they are getting crushed by everyone, CA Nimsoft, Splunk, even IBM, Nagios opensource. 2) Automation under the Bladelogic name has not added a new feature or kept up with the market in years. Puppet and Chef now dominate the server automation market. Cloud Lifecycle Manager was the top product for a few months in 2011-early 2012 and they stopped investing, CLM is not even relevant anymore. VMWare owns this market, the others are doing opensource like cloudstack/openstack. 3) Service Support (service desk-Remedy) --the most boring thing in the world to sell. Remedy is a distant second place to ServiceNow. you can win some deals, but have fun talking about request, incident and change management and having a 12 month+ sales process as everyone who needs a service desk already had one 15 years ago. There is no growth in this 20 year old market, just lateral movement. ServiceNow has only grown by stealing share, mainly from HP and the other lousy service desks but also from BMC Remedy. BMC has completely lost its way. BMC has lost the right to make fun of anyone, if they were not private you'd get to see how bad the revenue numbers are. If you want a big messed up company with at least a good amount of good to great software, try CA If you want a big company where you can work 30 hours a week but not make good money go to IBM. If you want a big software company that is totally mismanaged choose HP or BMC.

1.0
May 4, 2018
Recommend
CEO approval
Business Outlook

Pros

BMC is actively recruiting and marketing themselves as a great employer, which is important for them to turn the company around after years of not making their numbers.

Cons

The reality is that BMC is still a good old boys club that is run by a group of white older men that have been there for years and years. Women in senior leadership positions are very rare. Of the top 17 senior leaders, only 2 are women. The reality is that women are treated and evaluated differently than men and it's systematically ingrained in their culture. In 2018, it's not ok and there is no excuse for this complete lack of diversity.

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BMC Software Response
7y
Thank you for your comments today. Your feedback is important to us as we look towards the future to make meaningful and important changes that improve the company for our customers and our employees. Diversity is important and we are working to improve this at all levels and would like to thank you for your insight and opinion today.
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