How Can You Build a Business With Over 50% Annual Sales Team Churn? - Account Manager BMC Software Employee Review

1.0
Nov 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Good training both in an outside classroom. Decent fringe benefits - pension, free gym (if you had the time to use it), healthcare dental etc. Excellent pre-sales team.

Cons

BMC's reputation precedes it in the marketplace as being a horrible place to work. Beware of recruiter spin. The reputation is well deserved. 1980's toxic sales management culture based on aggression, bullying, playing favourites, micro-management, territories are a moving feast with the best opportunities moved to the golden circle. Huge turnover of sales people within last 12 months - over 50% of sales floor has left. Customers are sold to and then forgotten about and are sick of having a new account manager every 6 months. If you value work life balance - forget it. UK management team are institutionalised. Most have been on board for a long time and do not have the experience outside BMC to know what good looks like. In an attempt to steady the sinking ship we were called into a meeting to be told by one that BMC's sales staff retention rate was "completely normal". Laughable.

Explore other reviews about BMC Software

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job and very fast paced

Cons

No cons- it was good

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They hardly ever fire anyone.

Cons

They hardly ever fire anyone. Comp plan is terrible. You get paid on Opportunities sources but there isn't any criteria written down on what makes a discovery call turn into an opportunity. Leading them to cherry-pick deals and choose if you get paid or not. They don't have product market fit. The entire new logo space didn't close anything last year. Getting placed in a good, high paying seat is all dependent upon nepotism. No clear path for growth. Constantly moving the goal post and changing promotion criteria. The promotion path leads you to a role that has historically not closed a deal and the role is a huge pay cut for some BDR's leading to high churn or career BDR's.

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