Good culture and fun team, but busy and poor management - Customer Service Representative Best Buy Employee Review

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture Fun team Easy

Cons

Busy Management can be poor

Explore other reviews about Best Buy

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great first job starting out.

Cons

No cons just would prefer more opportunities to bonus/ commission.

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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