All about the discount - Customer Service Best Buy Employee Review

4.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

The best thing about working for Best Buy is the discount, only reason I work here. The Supervisors and Management team are very good working around my availability, which is very very poor.

Cons

Sometime it seems that they put the worst people in leadership position. They take advantage of it and basically they stop doing anything. They stop doing their share of the work especially if they think it is beneth them. It seems the if you have an outside relationship with the higher ups, they all of a sudden see you as great asset to the company. This seems to occur when you have younger leadership

Explore other reviews about Best Buy

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management Helpful Staff Opportunities to grow

Cons

If you start out on registers up front it can be difficult to learn on the floor and find a department especially if you are not selling enough credit cards and memberships

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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