All about the discount - Customer Service Best Buy Employee Review

4.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

The best thing about working for Best Buy is the discount, only reason I work here. The Supervisors and Management team are very good working around my availability, which is very very poor.

Cons

Sometime it seems that they put the worst people in leadership position. They take advantage of it and basically they stop doing anything. They stop doing their share of the work especially if they think it is beneth them. It seems the if you have an outside relationship with the higher ups, they all of a sudden see you as great asset to the company. This seems to occur when you have younger leadership

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5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Did what they said they would

Cons

No issues happy while was there

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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