If it makes sense, don't do it. - Sales Support Associate Best Buy Employee Review

2.0
Aug 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Basically the only good part about working here is the Employee Discount.

Cons

If you are on the sales floor customers assume that you work on commission and try to jerk you around on price. At Best Buy you aren't paid on commission, but you are still mercilessly hounded at as if you were. If you are in the warehouse, everyone else in the store (including managers) neglects their responsibilities and leave the burden with you. Warehouse associates basically run everything in the store for a dollar more than minimum wage and are held responsible when anything in the store goes wrong. Warehouse associates do all the heavy lifting while the Sales Team gets bonuses all day. You also have no opportunity for career growth. You want to get anywhere in the company don't get in the warehouse. If you get stuck there get out asap. Doesn't matter what department you are in for these: You will constantly get your hours cut, and then the next day they will turn around and try to call you in against your availability. Also If you request off in advance and you get it approved you will still wind up scheduled on those days off.

Explore other reviews about Best Buy

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Learn a lot on the job. Great place to entry level in tech. Geek squad has a lot of independence from the store when I was there.

Cons

Proper scheduling. If people call out they do not try to fill role they simply expect you to do more. Rotating schedule, Your on and off days will change week to week.

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

No Need to sell or deal with customers (Much) Constantly moving so you always have a task to do Management leaves you to your own devices Almost all warehouse employees have a set of headphone

Cons

Everyone (Cust & employees) Expect an encyclopedic knowledge on where every single item is. Management seems to think we can lift a 85" tv, pull a washer off the top shelf, stock gaming shelves, and handle store pick up at the same moment. Customers think we don't want to help them when we call someone else to help with sales There's almost too much to do and even though we may have 1-3 employees working at a time, 1 is at the door, 1 is behind store pick up, which leaves 1 employee to handle new orders, deliveries, and down stocking.

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