Take this review with a grain of salt. - Customer Service Representative Best Buy Employee Review

3.0
Aug 2, 2008
Recommend
CEO approval
Business Outlook

Pros

Fair compensation compared to other jobs. Best Buy is also a company that is not going anywhere soon. It is hard for me to give any better explanation for my work at Best Buy, because I was a cashier. There is room for advancement in the company, but you need to start with a degree in order to go places.

Cons

Retail sales are not the most exciting positions. The increase in hours during the holiday's, when you wish you had time off, is never exciting. But this is the same with any retail company.

Explore other reviews about Best Buy

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

See reviews by: Helpful|Rating|Date|All