Pros
The most diverse place you could ever work - amazing to work with such a mix of people everyday. Good work life balance. Great support for moving to Netherlands and in general.
Cons
Majority of product development teams are focused on a single conversion metric, often divorced from truly solving customer problems. Ideas are retried over and over, with very little fresh progress in solving legitimate problems. The Booking values dogma - goes unchallenged, and managers are happy as long as the primary metric graph is going in the right direction, despite its foundations often being rotten. Customer feedback/research is unilaterally screaming to stop using misleading content + psychological manipulation on the products, which is ignored. The scale of growth in the product organisations, results in having hundreds of people working on a very small product, resulting in huge amounts of repetition of ideas + mass amounts of conflict. Career progression is a box ticking exercise - reserved for those who want to play the game. Despite being such a diverse company the senior management are all Dutch - all long term employees & with little experience outside of Booking.com.
