Jan 3, 2018
Booking.com Response
8yThank you for taking the time to tell us what you like about working at Booking.com as well as letting us know where we could do better. We're sorry to hear that you wouldn't recommend us as things stand but we hope that you will be patient with us as we learn and improve because we would love to change your mind.
We agree with you that we have lots of talented people operating on a big global scale and with lots of exciting challenges to tackle together. We're very proud also of the Booking.com brand that we have built together so thank you. However, we know that to continue to succeed we need to put as much effort into continuously improving our employee experience as we do our product.
We know that for many developers, having flexibility about how and where you work is important and we take this feedback seriously. This is certainly not a closed conversation and we are always open to hearing from our tech and wider Booking.com community about alternative ways of working. That said, we also value close collaboration and teamwork so we strive to strike a balance between individual preference and what's right for the team. There's not an easy answer here but we value the ongoing input of you and your colleagues on this topic.
Thank you also for sharing your perspective on the cost of living in Amsterdam as well as on our compensation package. We know that there are many unknowns when you relocate to a new country and we try to make crucial areas like taxes and healthcare as transparent as possible in the guidance provided by our recruiters and our relocation team. If you feel there is more we could do in this area, we would love your input. As you may know we have also done extensive work recently on benchmarking and adjusting our compensation package where needed to ensure that it is competitive which we hope will also be of help.
As always, please feel free to continue to let us know how we can improve the experience for you and your colleagues.
Many thanks,
The People Team at Booking.com