Pros
Best colleagues I've ever had, great food and parties
Cons
The job? With all the fast changes and the unrealistic KPIs is simply becoming impossible to do your job. The company is outsourcing everything to low-paid call centers, with people that don't even speak the language they are hired for. There's especially 1 site that has been reported by so many agents (executive, specialist, senior and TL), but the company does nothing. You know why? Because they're cheap. It's all quantity over quality and this is how Booking will destroy itself in the long run. Plus, the competition with other websites is getting ridiculous. One more thing, forget being promoted, unless you know someone. HR doesn't come back to you in MONTHS, the positions go to people that have little to do with the job description. And let's take a moment to talk about the job description itself. Especially the internal ones are full of mistakes and copy pasted by others, and forget to mentions stuff like "oh you want it? Then you have to work 10 hours per day". No, thank you
