Some good some bad - Senior Software Engineer Booking.com Employee Review

3.0
Oct 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Free cereal Free fruit (sometimes. quality and availability can vary) Some really talented and friendly people. A very relaxed, light hearted and casual atmosphere. Good tech kit and workstations. Free beer Fridays monthly. Good office location right in the city centre.

Cons

Developer pay isn't bad but it's nowhere near market leading. They're always "benchmarking" but you will get better elsewhere. More disheartening is the pay relativity between different roles; why be a dev when you can earn more facilitating standups for a living. Corporate cargo cult agile in full swing. Metrics which should be team internal only are being used to judge teams across engineering. Of course this leads to teams doing all kinds of crazy things to manipulate the numbers. Teams will just trash tickets to pretend they have a zero-defect backlog. Antiquated team & personal objectives system which is heavily linked to bonuses or promotions. This only leads to everyone going for the "under-promise, over-deliver" strategy. There's no incentive to set risky/hard to achieve goals if failure means financial hurt; it's much wiser to play safe. This contributes to... Stuff moves at glacial speed. Whether it's politics, meetings, lack of resource or just not in the objectives/priorities, things take an age to get done. Everything needs a Jira ticket. If you're looking for a fast paced environment this isn't it. Too many contractors brought in to work on new feature work while existing devs do maintenance and have little to no involvement in what the future looks like. Doesn't matter if you have years of domain experience, contractors will be brought in to rebuild the system you know inside out. Quarterly objectives setting leads to an extremely short-termed vision and a constant shift in direction. Serious lack of long term thinking. More and more red tape being introduced to satisfy an overly-restrictive SOX implementation. You will constantly lose access to the things you need to do the day to day job. Welcome to the world of service desk tickets. Senior management are mostly non-existant apart from the quarterly Q&A appearances. Q&A questions are answered with so much denial they sound like they're from a communist state. Struggled to even accept that having a gate as a meeting room door meant the room was too noisy. High recent turnover of staff

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Booking.com Response
6y
Hi and thank you for your rating and extensive feedback. I have flagged your feedback to Gavin so that he and the team can consider your points more closely especially around metrics. I don't want to get into a point by point response but I would just like to say that we do do a lot of bench-marking (for tech roles) mainly because the market is so competitive and fluid so we need to keep close to it to make sure we are in the right area, I'd have thought this would be a positive thing. If you look at what we have done with pay and benefits over the last couple of years, you will have seen the significant investment we have made and continue to make in our people. I see you are still with us, which is a real positive. I'd just encourage you to speak to one of the tech leadership team to discuss your concerns Ryan

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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