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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      Good salary, very hard conditions :( - Customer Service Guest Specialist Booking.com Employee Review

      2.0
      Feb 5, 2020
      Customer service guest specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is place for improvement and upskilling, even promotion. Good salary. You can meet people from all over the world. The management tries to offer good benefits.

      Cons

      Very high expetations of the management, a lot of pressure all the time. No time to bond with colleagues. Short and long sick leave are not paid. The bonus could be better. You can never get PTO when you want. They promise overtime but it is almost never the case.

      Explore other reviews about Booking.com

      5.0
      May 30, 2026
      Booker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      4d
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      3.0
      Jun 4, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, make your own schedule

      Cons

      NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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