The worse job I ever had - CS Specialist Booking.com Employee Review

1.0
Aug 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Other, overqualified for this job agents.

Cons

Extremely unprofessional management, especially the lowest level - Team Leaders. Favoritism. Playing non stop on the line with the labor law. Very bad HR dep. where work people who have no idea about German labor law. Unrealistic and permanently changing targets. No transparency at all. Unhealty, cheap food in the cantine. Minimum wage with minumum bonus salary. No chance for grow. Respect to the employees only in theory, in fact an employee is just a number in the system.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
3d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

See reviews by: Helpful|Rating|Date|All