Lot of talks, culture of superficial tracking with no real communication - Customer Service Executive Booking.com Employee Review

2.0
Jan 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Office is modern and on a good location. Co.workers are nice and multicultural.

Cons

Very strong gap between midmanagement and employee. The initial training phase full of superficial nonsen, with games and other trivial stuff which made you feel like in a kindergarten. It has a start-up atmosphere, only that seems to be the worst things from start.-up. Salary is bad. There are advertising all thi cheerful atmosphere to work in, but in real it was a atmopshere of pressure and threats to lookse your job constantly if you made smallest mistake. Incompenten team leaders, and management. No real chances to any kind of career development.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Cons

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

See reviews by: Helpful|Rating|Date|All