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      Booking.com

      Part of Booking Holdings

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      Booking.com reviews

      Customer Service Executive - Anonymous employee Booking.com Employee Review

      4.0
      Oct 14, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fixed hours, possibility of overtime, free lunch, coffee, fruits and vegetables daily, rich benefit program

      Cons

      no privacy in the office, but that is the con of all call centers

      Explore other reviews about Booking.com

      5.0
      May 30, 2026
      Booker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      5d
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      3.0
      Jun 4, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, make your own schedule

      Cons

      NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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