Booking.com

Part of Booking Holdings

Booking.com reviews

Meh - Customer Service Representative Booking.com Employee Review

2.0

Apr 25, 2024

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Some benefits. Free lunch and drinks.

Cons

Didn't care about employees. Only hired for the summer busy time and fired during probation

Booking.com Response

We appreciate your recognition of the benefits at Booking.com like free lunch and drinks. We regret hearing about your negative experience and appreciate you sharing it with us. We strive to create a supportive and caring environment for all employees. Your feedback is important to us as we work to improve our practices. The Booking.com team

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5.0

May 30, 2026

Booker

Recommend

CEO approval

Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

Booking.com Response

Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team

3.0

Jun 4, 2026

Account manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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Booking.com

Meh - Customer Service Representative Booking.com Employee Review

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