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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      Great work environment - Customer Service Specialist Booking.com Employee Review

      4.0
      Aug 2, 2024
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Managers were very helpful Office space was brand new

      Cons

      Late shifts were common for newcomers

      avatar
      Booking.com Response
      1y
      Hi, thank you for letting us know about your time at the company. We are pleased to hear that you enjoyed the workplace environment and that you look fondly back on your managers. We appreciate your feedback regarding the work schedules as well. Wishing you all the best with your future career. The Booking.com team

      Explore other reviews about Booking.com

      5.0
      May 30, 2026
      Booker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      1mo
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      4.0
      Jul 7, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

      Cons

      Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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