Fast growing e-commerce business, maturing into a great place to work - Product Owner Booking.com Employee Review

4.0
Jan 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Great multi-cultural, diverse set of colleagues. Fast growing nature of the business means lots of opportunity to take on increasing amounts of responsibility and be part of business-changing projects / initiatives. Great office facilities - subsidised healthy canteen and quality bike store.

Cons

Can be overly short-term business performance focused, in some cases not genuinely putting customers and business partners' best interests at the top of the agenda. Really needs a more professional & experienced HR team for recruiting and training/development in particular. Can be a tendency to want to invent everything in house, rather than use external solutions / build partnerships with key third parties - which means the pace of innovation and differentiating the proposition for customers is slower than it could be.

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Booking.com Response
10y
Hi thanks for the review. I think there are some balanced points in here, with one notable exception :-). We are a trading business and have to keep very close to trade on a daily basis. However , with the development of our purpose and vision we are starting to look far more at what our aspirations and plans are for the longer term with colleagues and customers being at the absolute heart of this and I hope you have or will start to recognise the direction of travel. With regards to the People Team, we have grown a lot over the last 12 months and I am very proud of what The People Team, Talent Aquisition and TDR have delivered, We have a really long list that we are focused on delivering and real ambition. This does take time and we need to put a lot more into Training and Development but it is on its way. If you do have any specific feedback on the team however, I'd be very happy to discuss this with you call me or drop me an email

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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