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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      Good At Frist - Anonymous employee Booking.com Employee Review

      2.0
      Feb 16, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are lots of travel benefits,such as annual trips to Amsterdam

      Cons

      There is a pretty high turnover rate and there seems to be a burnout rate of 4-5 years. Upper management asks for feedback and input for employees but they really don't want to hear anything other than everyone is happy and everything is great. Pay is below industry average

      Explore other reviews about Booking.com

      5.0
      May 30, 2026
      Booker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      1mo
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      3.0
      Jun 18, 2026
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team had a fun environment.

      Cons

      You have to deal with tough customers.

      avatar
      Booking.com Response
      19h
      Thank you for taking the time to share your feedback. We’re glad to hear that the team atmosphere was a positive part of your experience at Booking.com. We also appreciate your honest note on the challenges of dealing with difficult customer situations. Feedback like yours is important as we continue looking at how to support colleagues in customer-facing roles. The Booking.com team
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