Pros
I honestly have nothing good to say about the company.
Cons
I was offered a position after my interview with the recruiter who yawned continuously throughout my interview. I was told my days off would be Mondays and Tuesdays. I asked about a trip I had planned and she told me I would have to talk to my supervisor once I was hired. Changed the trip to my new days off. A week later, before starting I received a letter that my days off changed . Go to training, what a joke!!!!! They give you so much information and tell you that if you don't want to quit everyday, there is something wrong. They tell people to "retrain" their bladders because once out of training, you won't be able to go very often. People were dropping like flies in the class. People had enough of their empty promises. After the last break of the day, they get a clipboard and call people in to a conference room to talk to them about taking too many pee breaks or telling them bogus information that never even happened. They spend no time training you to answer calls, through you on calls and then the trainers give you no help. The best part is they need to send this class home to begin taking calls, because they had to rehire a new class to fill all of our vacancies.